Course Information

for Management Services Department

Customer Service (BD223)

Train the Trainer (CTRAIN142)

Social Media (MFAC10219)

Servant Leadership (MS022019)

Coaching for Optimal Performance (MS0318E)

Networking: The Love Hate Relationship with Building Relationships (MS042715)

Q2 Roles and Goals (MS051815)

What Got You Here Won't Get You There (MS062215)

Resolving Conflict (MS0722)

MS1417B

Behavioral Interviewing (MS0908)

StrengthsQuest (MS0917)

Time Management (MS1010)

State Tax Exemptions and Handling (MS101118)

Managing Up (MS1012)

Supervisory Academy (MS1013)

Motivating Your Employees (MS1115)

Stress Reduction and Stress Relief (MS1411V)

Stress Reduction and Stress Relief (MS1411X)

Managing Up: Building a Better Relationship with Your Boss (MS1424G)

Managing Up: Building a Better Relationship with Your Boss (MS1424H)

Learning to Listen and Communicate (MS1424I)

Learning to Listen and Communicate (MS1424J)

Equipping Yourself for Canged Management (MS1424K)

Equipping Yourself for Change Management (MS1424L)

Coaching: A Strategic Tool for Effective Leadership (MS1424M)

Developing Your Team (MS1424N)

Accountability: Taking Ownership of Your Role as a Leader (MS1424O)

What Got You Here Won't Get You There: How Successful People Become Even More successful (MS1424Q)

Building and Maintaining Strong Work Teams (MS1424S)

Tipping Sacred Cows: Kick the Bad Habits that Masquerade as Virtues (MS1424U)

5 Choices Report Session (MS1429C)

Stress Relief Training (MS1433)

Gallup's Q12: Employee Engagement (MS1433B)

Critical Elements of Customer Service (MS1434CREC)

Running Effective Meetings (MS1435AC)

Providing Feedback: A Guide to Understanding Employee Motivation (MS1435AD)

Accountability: Taking Ownership of Your Role (MS1435AG)

Results-Oriented Communication Techniques (MS1435AJ)

Succeeding With Your Boss (MS1435AK)

What Got You Here Won't Get You There (MS1435AN)

Effective Coaching (MS1435AR)

Managing Employee Performance Issues (MS1435AS)

Presenting Like a Pro (MS1435AT)

Results-Oriented Communication Techniques (MS1435D)

Succeeding with Your Boss (MS1435E)

Accoutnability: Taking Ownership of Your Role (MS1435F)

How to Thrive During Change (MS1435I)

Results-Oriented Communication Techniques (MS1435J)

Providing Feedback: A Guide to Understanding Employee Motivation (MS1435K)

Effective Coaching (MS1435L)

Managing Employee Performance Issues (MS1435M)

Critical Skills for Effective Leadership (MS1435N)

Coping with Stress (MS1435O)

Accountability: Taking Ownership of Your Role (MS1435Q)

Time Management-Getting the Right Things Done (MS1435R)

How to Trhive During Change (MS1435S)

Know Your Talents, Grow Your Strengths (MS1439)

Know Your Talents, Grow Your Strengths (MS1440)

Employment Engagement Starts at the Top (MS1441)

DISC Personality Profile Training (MS1442BCOS)

Essentials of Customer Service (MS1442COS)

Service Excellence (MS1445)

Know Your Talents Grow Your Strengths (MS1501B)

5 Essentials of Well Being (MS1501C)

DISC Personality Profile Training (MS1501COS)

Presenting Like a Pro (MS1501D)

QBQ Building Personal Accountability (MS1501F)

What Got You Here Won't Get You There (CSLA) (MS1501G)

Critical Skills for Effective Leadership (MS1501H)

Understanding Your Management Style with DISC (MS1501I)

Credibility - How Leaders Gain It and Lose It (MS1501J)

There's No Such Thing as Business Ethics (MS1501K)

Gung Ho! Improving Morale in the Workplace (MS1501L)

Servant Leadership (CSLA) (MS1501M)

Trust Works - Four Keys to Building Lasting Relationships (MS1501N)

Customer Service for Leaders (CSLA) (MS1501O)

Leading Others Through Conflict (CSLA) (MS1501P)

Stress Management for Leaders (MS1501Q)

Challenging Conversations (CSLA) (MS1501R)

Tipping Sacred Cows (MS1501S)

Innovation Leadership - CSLA (MS1501T)

Leadership Made Simple By Clarifying Your Role (MS1501U)

Q12: Assessing Employment Engagement (CSLA) (MS1501V)

Five Choices to Extraordinary Productivity (CSLA) (MS1501W)

Understanding Your Management Style with DISC (MS1501X)

Innovative Leadership (CSLA Alumni) (MS1501Y)

Disc Personality Profile Assessment (MS1502CMW)

Five Choices Follow Up Report (MS1504B)

Know Your Talents, Grow Your Strengths (MS1505SD)

Conquering Fear of Speaking in Public (MS1506AB)

Decisive: How to Make Better Choices in Life and Work (MS1506AC)

It's About Time (MS1506AD)

ABC's of Supervising Others (MS1506AE)

Essentials of Customer Service (MS1506AF)

Can We Count on You? Why Accountability Matters (MS1506AG)

Managing Difficult Conversations (MS1506AH)

Understanding Your Communication Style (DISC) (MS1506AI)

Understanding Your Communication Style (DISC) (MS1506AJ)

Leadership is Not Earned in the Free Space (MS1506AK)

It's Okay to Be the Boss (PD) (MS1506AN)

Gung Ho! How You Can Improve Moral in the Workplace (MS1506AO)

Conquering Your Fear of Public Speaking (PDP (MS1506AQ)

DISC: Understanding Your Communication Style (MS1506AR)

Effective Coaching (PD) (MS1506AS)

DISC: Understanding Your Communication Style (MS1506AT)

Essentials of Customer Service (MS1506AU)

Essentials of Customer Service (MS1506B)

Coping with Stress (MS1506C)

Art of Delegation (MS1506COS)

Succeeding with Your Boss (MS1506D)

Emotional Intelligence & Optimal Performance (MS1506E)

Attitude Virus (MS1506F)

Essentials of Customer Service (MS1506G)

Learning to Listen and Communicate (MS1506H)

Time Management: Getting the Right Things Done (MS1506I)

Dealing with Conflict (MS1506K)

Running Effective Meetings (MS1506L)

Can We Count on You? (MS1506M)

Essentials of Customer Service (MS1506N)

Effective Business Writing (MS1506O)

Developing Your Team: An Introduction to Coaching (MS1506S)

Providing Feedback: A Guide to Understanding Employee Motivation (MS1506T)

Presenting Like a Pro (MS1506U)

What Got You Here Won't Get You There (MS1506V)

Learning to Listen and Communicate (MS1506W)

Essentials of Customer Service (MS1506X)

Understanding the Dynamics of Change (MS1506Z)

Toy Box Leadership Lessons (MS1507OFB)

Peer Interviewing (MS1508SMC)

Operations Retreat - Arrow Minded (MS1509COS)

Innovative Leadersip (CSLA Alumni) (MS150X)

Customer Service (MS1510SMC)

Know Your Talents Grow Your Strengths (MS1511SMC)

Being Decisive: Make Better Choices in Life and At Work (MS1512)

Know Your Talents, Grow Your Strengths (MS1513)

Putting the Fun in Fundraising (MS1514COS)

HR Boot Camp - Session I (MS1515CMW)

HR Boot Camp - Session 2 (MS1515F)

HR Boot Camp - Session 3 (MS1515K)

HR Boot Camp Session I Make Up (MS1515P)

HR Boot Camp Session 2 Make Up (MS1515Q)

HR Boot Camp Session 3 Make Up (MS1515R)

Telling Isn't Training (MS1516B)

Hitting a Hospitality Homerun (MS1516OTIA)

Communicating Across Generations (MS1517MO)

Know Your Strengths, Grow Your Talents (MS1519E)

Know Your Strengths, Grow Your Talents (MS1519F)

Know Your Strengths, Grow Your Talents (MS1519G)

Know Your Talents, Grow Your Strengths (MS1519SD)

Dealing with Distractions in the Workplace (MS1520ARM)

Working with Different Generations (MS1520B)

Managing Challenging Conversations (MS1520C)

Internal Customer Service: Working Together as an Organization (MS1520D)

Communication Strategies (MS1520E)

How to Sharpen Your Business Writing Skills (MS1520F)

Building a High Performance Team (MS1520G)

Strength Based Leadership (MS1521B)

Strengths Based Leadership (MS1521C)

Strengths Based Leadership (MS1521D)

Stregths Based Leadership (MS1521SD)

Being Decisive: Make Better Choices in Life and Work (MS1522OSU)

Understanding Your Community Style (DISC) (MS1523B)

Understanding Your community Style (DISC) (MS1523COS)

Pickles Customer Service - Staff (MS1524B)

Pickles Customer Service Staff (MS1524C)

Pickles for Administrators and Supervisors (MS1524CHS)

Pickles Customer Service Staff (MS1524D)

Pickles for Customer Service - Staff (MS1524E)

Pickles Customer Service-Staff (MS1524F)

Pickles Customer Service-Staff (MS1524G)

MBE: Becoming a Manager By Example (MS1525B)

MBE: Time Management (MS1525C)

A.R.R.O.W. Minded Workshop (MS1525COS)

MBE: Day to Day Coaching of Employees (MS1525D)

Creating Culture That Embraces Innovation and Change (MS1525E)

MBE: Building a Workplace of Accountability (MS1525F)

MBE: Team Work and Motivating People (MS1525G)

MBE: Dealing With Toxic People (MS1525H)

MBE: Understanding Performance Management and Giving Feedback (MS1525J)

MBE: Communication is a Must Skill of the MBE (MS1525K)

MBE: Adding Leadership to your Palette (MS1525L)

Performance and Goal Management (Supv) (MS1526B)

Performance and Goal Management (Supv) (MS1526C)

Performance and Goal Management (Supv) (MS1526CMW)

Performance and Goal Management (MS1526D)

Performance and Goal Management (MS1526E)

Performance and Goal Management (MS1526F)

Performance and Goal Management (MS1526G)

Performance and Goal Management (MS1526H)

Performance and Goal Management (MS1526I)

Performance and Goal Management (MS1526J)

Training Retreat - Communication Strategies (MS1527ARM)

Training Retreat - Communication Strategies (MS1527B)

Five Key Strategies to Improve our Well Being (MS1528)

Customer Service (MS1529B)

Disc Personality Profile Assessment (MS1529C)

Disc Personality Profile Assessment (MS1529REI)

Service Excellence (MS1530)

Strengths Based Leadership (MS1531)

Strategic Planning (MS1532)

Peer Interviewing (MS1533)

Peer Interviewing (MS1533B)

Peer Interviewing (MS1533C)

DISC: Understanding Your Communication Style (MS1534)

Real Colors Personality Assessment (MS1535)

Stress Management (MS1536)

Stress Management (MS1536B)

Know Your Talents, Grow Your Strengths (MS1537)

Strategic Planning (MS1538)

Facilitated Investigation Training - HR (MS1539)

Customer Service (MS1540)

Vision Casting (MS1541)

Introduction to Project Management (MS1542)

Project Management: The Basics for Success (MS1543)

Customer Service (MS1544)

The Five Essential Elements fo Your Well Being (MS1602)

Harassment/Discrimination Prevention - VP (MS1603)

Harassment/Discrimination Prevention - Staff (MS1603B)

Harassment/Discrimination Prevention - Supervisors (MS1603C)

Harassment/Discrimination Prevention - Staff (MS1603D)

Harassment/Discrimination Prevention - Staff (MS1603E)

Harassment/Discrimination Prevention - Staff (MS1603F)

Know Your Talents, Grow Your Strengths (MS1604)

Strategic Planning (MS1604B)

Supervisor Series - HR Law for Managers (MS1605)

Supervisor Series - HR Law for Managers (MS1605B)

Supervisor Series - HR Law for Managers (MS1605C)

Supervisor Series - HR Law for Managers (MS1605D)

Supervisor Series - HR Law for Managers (Ms1605E)

Supervisor Series - HR Law for Managers (MS1605F)

Supervisor Series - Discrimination & Compliance (MS1605G)

Supervisor Series - Discrimination & Compliance (MS1605H)

Supervisor Series - Discrimination & Compliance (MS1605J)

Supervisor Series - Discrimination & Compliance (MS1605K)

Supervisor Series - Discrimination & Compliance (MS1605L)

Supervisor Series - Investigations, Interviewing & Coaching (MS1605M)

Supervisor Series - Investigations, Interviewing & Coaching (MS1605N)

Supervisor Series - Investigations, Interviewing & Coaching (MS1605O)

Supervisor Series - Investigations, Interviewing & Coaching (Ms1605P)

Supervisor Series - Investigations, Interviewing & Coaching (MS1605Q)

Supervisor Series - Investigations, Interviewing & Coaching (MS1605R)

Supervisor Series - Discrimination & Compliance (MS1605T)

Project Management - Intermediate (MS1606)

DISC: Understanding Your Communication & Management Style (MS1607)

Innovative Leadership CSLA III (MS1607B)

7 Habits for Highly Effective People - CSLA III (MS1607C)

The Leadership Challenge - CSLA III (MS1607D)

Credibility: How Leaders Gain & Lose It - CSLA (MS1607E)

A Day in the Life of a Leader - CSLA IiI (MS1607F)

Know Your Talents, Grow Your Strengths - CSLA III (MS1607G)

Critical Skills for Effective Leadership - CSLA 3 (MS1607H)

Everyone Communicates, Few Connect - CSLA 3 (MS1607I)

Trust Works: Four Keys to Building Lasting Relationships (MS1607J)

Leading Others Through Conflict - CSLA (MS1607K)

Well Being - The Five Essential Elements - CSLA 3 (MS1607L)

CSLA: Lessons Learned Through Leadership (MS1607M)

Presenting Like a Pro - CSLA III (MS1607N)

CSLA: Challenging Conversations (MS1607OO)

Community Involvement - CSLA 3 (MS1607P)

CSLA: Make Leadership Simple by Clarifying Your Role (MS1607Q)

CSLA: There's No Such Thing as Business Ethics (MS1607R)

Follow the Leader: Be the Type of Person People Want to Follow - CSLA 3 (MS1607S)

Tipping Sacred Cows - Kick Bad Habits that Masquerade as Virtues (MS1607T)

Five Behaviors of a Cohesive Team (Ms1607U)

CSLA: 5 Choices for Extraordinary Productivity (MS1607V)

Leadership Lessons from the Yellow Brick Road - CSLA Alumni (MS1608)

The Leadership Challenge - CSLA Alumni (MS1608B)

Five Behaviors of a Cohesive Team - CSLA Alumni (MS1608C)

Conflict - A Constructive Approach (MS1609)

How to Be A Great Team Member (MS1609B)

Stress Management (MS1610)

Stress Management (MS1610B)

Peer Interviewing (MS1611)

Peer Interviewing (MS1611B)

Five Choices Follow-up CSLAII (MS1612)

Five Choices Follow-up CSLA I (MS1612B)

Process Improvement (MS1613)

Everyone Communicates, Few Connect (MS1614)

Challenging Conversations (MS1615)

Customer Service (MS1616)

Strategic Planning (MS1617)

Customer Service (MS1618)

Accountability (MS1619)

Accountability (Supervisors) (MS1619B)

Accountability (Supervisors) (MS1619C)

Accountability (Supervisors) (MS1619D)

Accountability (Supervisors) (MS1619E)

Leadership Series Session I: Emotional Intelligience (MS1620)

Leadership Series Session 2: Getting Stuff Done (MS1620B)

Leadership Series Session 3: Cultural Diversity & Motivation (MS1620C)

Using Technology to Communicate & Network Session 4 (MS1620D)

Leadership Series Session 5: Conflict Resolution/Handling Mistakes (MS1620E)

Leadership Series: Session 6 - Successful Onboarding (MS1620F)

Effective Negotiations (MS1621)

Effective Negotiations (MS1622)

Managing Up (MS1623)

Essentials of Customer Service - PD (MS1624)

Learning to Listen & Communicate Prof Dev (MS1624B)

Team Building (MS1625)

DISC Personality Profile Training (MS1626)

7 Habits for Highly Effective People - PD (MS1628)

The Art of Delegation - Prof Dev (MS1629)

Attitude Virus - Curing Negativity in the Workplace - Prof Dev (MS1629B)

Can We Count on You? Why Accountability Matters (MS1629C)

Essentials of Customer Service - PD (MS1629D)

Patience, Poise & Panic: Managing Emotions in the Workplace (MS1630)

Providing Feedback-A Guide to Understanding Employee Motivation (MS16305C)

Think Like a Writer: How to Write Anything (PD) (MS1630B)

Patience, Poise & Panic: Managing Emotions in the Workplace (MS1630C)

Presenting Like a Pro - Prof Dev (MS1630E)

Tour Guide Training (MS1631)

Balancing Your Time: Time Management (MS1632)

Leadership Team Planning and Training (MS1633)

Leadership Team Planning and Training - Session 2 (MS1633B)

Coping with Stress (MS1634)

Developing Your Team (MS1635)

Emotional Intelligence & Optimal Performance (MS1635D)

Balancing Your Time: Time Management (MS1635E)

Effective Coaching (MS1635F)

Colors (MS1636)

Know Your Talents, Grow Your Strengths (MS1637)

Strengths Based Leadership (MS1638)

Five Key Strategies to Improve Your Wellbeing (MS1639)

Decisive: How to Make Better Choices in Life and Work (MS1639B)

Know Your Talents, Grow Your Strengths (MS1640)

Dealing with Distractions - All Staff Lunch Series (MS1641)

CSLA Alumni: Lessons Learned Through Leadership (MS1642)

Peer Interviewing (MS1643)

Peer Interviewing (MS1643B)

Peer Interviewing (MS1643C)

Everyone Communicates, Few Connect (MS1644)

Supervisory Skills Training - Establishing Trust (MS1645)

Supervisory Skills Training - Establishing Trust (MS1645B)

Supervisory Skills Training - Coaching (MS1645C)

Supervisory Skills Training - Coaching (MS1645D)

Supervisory Skills Training - Motivation & Recognition (MS1645E)

Supervisory Skills Training - Motivation & Recognition (Ms1645F)

Supervisory Skills Training - Conflict (MS1645G)

Supervisory Skills Training - Conflict (MS1645H)

Supervisory Skills Training - Dealing with Difficult People (MS1645I)

Supervisory Skills Training - Dealing with Difficult People (MS1645J)

Follow the Leader: Be the Type of Person People Want to Follow (MS1646)

Follow the Leader: Be the Type of Person People Want to Follow - Session 2 (MS1646B)

Follow the Leader-Be the Type of Person People Want to Follow (MS1646C)

Strategic Planning (MS1647)

Well Being - The Five Essential Elements (MS1648)

Supervisory Skills - Establishing Trust (MS1649)

Supervisory Skills - Establishing Trust (MS1649B)

Supervisory Skills - Establishing Trust (MS1649C)

Supervisory Skills - Establishing Trust (MS1649C)

Supervisory Skills Training - Performance Management Session 2 Coaching (MS1649E)

Supervisory Skills Training - Performance Management Session 2 Coaching (MS1649F)

Supervisory Skills: Coaching (MS1649G)

Group 5

Supervisory Skills: Coaching (MS1649H)

Supervisory Skills Training - Boot Camp - Session I (MS1650)

Supervisory Skills Training - Boot Camp - Session 2 (MS1650B)

Supervisory Skills Training - Boot Camp - Session 3 (MS1650C)

Supervisory Skills Training - Boot Camp - Session 4 (MS1650D)

Making Leadership Simple By Clarifying Your Role - CSLA Alumni (MS1651)

Teambuilding and Visioncasting (MS1652)

Stand Up for Health: Self Care Strategies for Your Body (MS1653)

Supervisory Skills Training - Performance Management (MS1654)

Balancing Friendship and Management (MS1656)

Coaching: Developing Your Team (MS1657)

Generations - Critical Conversation (MS1701)

Supervisory Skills (Group 3) Motivation & Recognition (MS1702)

Supervisory Skills (Group 4) Motivation & Recognition (MS1702B)

Supervisory Skills (Group 5) Motivation & Recognition (MS1702C)

Supervisory Skills (Group 6) Motivation & Recognition (MS1702D)

Supervisory Skills (Group 3) Conflict (MS1702E)

Surpervisory Skills (Group 4) Conflict (MS1702F)

Supervisory Skills (Group 5) Conflict (MS1702G)

Supervisory Skills (Group 6) Conflict (MS1702H)

Supervisory Skills (grop 3) Dealing with Difficult People (MS1702I)

Supervisory Skills (Group 4) Dealing with Difficult People (MS1702J)

Supervisory Skills (Group 5) Dealing with Difficult People (MS1702K)

Supervisory Skills (Group 6) Dealing with Difficult People (MS1702L)

Supervisory Skills Series (MS1703)

Disc Personality Profile Training (MS1704)

Customer Service Initiative-Going to the Next Level-Supervisor (MS1705)

Customer Service Initiative-Going to the Next Level-Supervisor (MS1705B)

Customer Service Initiative - Going to the Next Level (MS1705C)

Customer Service Initiative - Going to the Next Level (MS1705D)

Customer Service Initiative for Employees - Going to the Next Level (MS1705E)

Customer Service Initiative for Employees - Going to the Next Level (MS1705F)

Customer Service Initiative for Employees - Going to the Next Level (MS1705G)

Customer Service Initiative for Employees-Going to the Next Level (MS1705H)

Customer Service Initiative for Employees - Going to the Next Level (MS1705I)

Customer Service Initiative for Employees - Going to the Next Level (MS1705J)

Customer Service Initiative for Employees - Going to the Next Level (MS1705K)

Customer Service Initiative for Employees - Going to the Next Level (MS1705L)

Customer Service Initiative for Employees - Going to the Next Level (MS1705M)

Customer Service Initiative for Employees - Going to the Next Level (MS1705N)

Customer Service Initiative for Employees - Going to the Next Level (MS1705O)

Customer Service Initiative for Employees - Going to the Next Level (MS1705P)

Customer Service Initiative for Employees - Going to the Next Level (MS1705Q)

Customer Service Initiative for Employees - Going to the Next Level (MS1705R)

Customer Service Initiative for Employees - Going to the Next Level (MS1705S)

Customer Service Initiative for Employees - Going to the Next Level6 (MS1705T)

Leadership Skills Series - Session 3 (MS1706)

Leadership Skills Series - Session 4 (MS1706B)

Performance Management: 5 Dysfunctions of a Team (MS1706D)

Board Retreat - Strategic Planning (MS1707)

Coaching - Effective Coaching (MS1708B)

Coaching-Providing Feedback: A Guide to Understanding Employee Motivation (MS1709)

Coaching - Performance Management (MS1709CMW)

Understanding Your Management Style with DISC - CSLA IV (MS1710)

Innovative Leadership - CSLA IV (MS1710B)

Influential Leadership - CSLA IV (MS1710C)

CSLA IV: Habits of Highly Effective People (MS1710D)

CSLA IV: Critical Skills for Effective Leadership (MS1710E)

Credibility: How Leaders Gain & Lose It - CSLA IV (MS1710F)

Everyone Communicates, Few Connect - CSLA IV (MS1710G)

Tipping Sacred Cows: Kick the Bad Habits that Masquerade as Virtues CSLA IV (MS1710HG)

The Art of Asking Better Questions - CSLA Alumni (MS1710I)

Culinary Communications Taste of Teamowrk - Palatable Problem Solving (MS1711)

Feedback and Conflict Resolution (MS1712)

Conflict - A Constructive Approach (MS1713)

COS Prof.Dev.: Balancing Besties & Business (MS1713AG)

CSLA Alumni: The 5 Languages of Appreciation in the Workplace (MS1713AH)

Prof. Dev.: Balancing Your Time - Time Management (MS1713AL)

Prof Dev.: Q12 Employee Engagement (MS1713AM)

Prof. Dev.: How to Be a Great Team Member (MS1713AN)

What Got You Here Won't Get You There (MS1713AP)

Learning to Listen and Communicate - Prof Dev (MS1713AQ)

Managing Employee Performance - Prof. Dev. (MS1713AR)

Succeeding with Your Boxx (MS1713AS)

Customer Service Initiative for Employees - Going to the Next Level (MS1713At)

Understanding Your Communication Style (Disc) (MS1713B)

Managing Challenging Conversations (MS1713C)

Supervising the Generations - CSLA Alumni (MS1713D)

Balancing Besties & Business (MS1713E)

Wrap Up Report - Coaching - Part 4 (MS1713F)

DISC: Understanding Your Communication Style (MS1713G)

Succeeding with Your Boss (MS1713I)

Learning Your Way Out of Conflict (MS1713K)

Developing INPowered Customer Service (MS1713L)

Conquering Your Fear of Public Speaking (MS1713N)

What's Your Pickle? - Professional Development (MS1713O)

It's Okay to Be the Boss (MS1713P)

Decisive: How to Make Better Choices in Life and Work (MS1713U)

Patience, Poise & Panic: Managing Emotion in the Workplace (MS1713Y)

Trust Works! Four Keys to Building Lasting Relationships (MS1713Z)

Know Your Talents, Grow Your Strengths (MS1714)

Everyone Communicates, Few Connect (MS1715)

Everyone Communicates, Few Connect (MS1715B)

Everyone Communicates, Few Connect (MS1715C)

Everyone Communicates, Few Connect (MS1715D)

FranklinCovey's: Leading Across Generations (MS1716)

Know Your Talents, Grow Your Strengths (MS1718)

Managing Challenging Conversations (MS1719)

Strategic Planning (MS1720)

Leadership Series: Balancing Business with Friends (MS1721)

Leadership Series: Managing Conflict in the Workplace (MS1721B)

Leadership Series: Coaching as a Leader (MS1721C)

Leadership Series: A Culture of Respect (MS1721D)

Customer Service (MS1722)

Decisive: How to Make Better Choices in Life and Work (MS1723)

Peer Interviewing (MS1724)

Peer Interviewing (MS1724B)

Know Your Talents, Grow Your Strengths (MS1725)

Know Your Talents, Grow Your Strengths (MS1725B)

Strengths Based Leadership (MS1725C)

Know Your Talents, Grow Your Strengths (MS1725D)

Know Your Talents, Grow Your Strengths (MS1725E)

Know Your Talents, Grow Your Strengths (MS1725F)

Visioning/Strategic Planning (MS1727)

DISC: Understanding Your Communication Style (MS1728)

Know Your Talents, Grow Your Strengths (MS1729)

Leadership Development (MS1730)

Visioning/Strategic Planning/Board Training (MS1731)

Know Your Talents, Grow Your Strengths (MS1732)

Myers Briggs Type Indicator (MBTI) (MS1733)

Decisive: How to Make Better Choices in Life and Work (MS1734)

Understanding Your Management Style with DISC (MS1735)

Difficult Conversations (MS1736)

Managing Challenging Conversations Refresher (MS1737)

Strategic Planning (MS1738)

The Mindset of Leadership Series: Session 1 (MS1739)

The Mindset of Leadership Series: Session II (MS1739B)

The Mindset of Leadership Series: Session III (MS1739C)

Leadership Coaching Training Series (MS1740)

Strategic Planning (MS1741)

Get a Hold on Your Inventory (MS1742)

Strengths Based Leadership (MS1743)

The Mindset of Ledership (MS1744)

Change Management - SMC Leadership Development Institute) (MS1745)

Creating a Strengths-Fueled future (MS1746)

Peer Interviewing (MS1747)

Peer Interviewing (MS1747B)

Cultural Diversity Awareness (MS1749)

Get a Hold on Your Inventory (MS1750)

Leadership Coaching (MS1751)

Soft Skills are Harder Than You Think (MS1752)

Soft Skills are Harder Than You Think (MS1752B)

Soft Skills are Harder Than You Think (MS1752C)

Retreat Facilitation - Strengths (MS1753)

Understanding Your Communication Style with DISC (MS1754)

Creating a Culture of Accountability (MS1755)

Creating a Culture of Accountability - Session 2 (MS1755B)

Customer Service (MS1756)

Customer Service (MS1756B)

Customer Service (MS1756C)

Customer Service - Leadership Workshop (MS1756D)

Customer Service (MS1756E)

Customer Service (MS1756F)

Customer Service (MS1756G)

CSLA IV: Lessons Learned Through Leadership-City of Stillwater (MS1801)

Five Behaviors of a Cohesive Team - CSLA IV (MS1801B)

Know Your Talents, Grow Your Strengths CSLA IV (MS1801C)

Make Leadership Simple By Clarifying Your Role - CSLA IV (MS1801D)

5 Choicest to Extraordinary Productivity - CSLA IV (MS1801E)

Effective Coaching Through a Positive Environment CSLA Alumni (MS1801F)

CSLA IV: 5 Choices Follow-up Session (MS1801G)

Attitude Virus: Curing Negativity in the Workplace - Prof Dev (MS1802)

Essentials of Customer Service - Prof Dev (MS1802B)

Be Heard: Winning Over Audiences Small & Large (MS1802E)

Delivering INPowered Customer Service - Prof Dev (MS1802F)

Learning Your Way Out of Conflict - Prof Dev (MS1802G)

The Managerial Moment of Truth - Prof Dev (MS1802H)

The Managerial Moment of Truth - Prof Dev (MS1802I)

Forming Habits Before They Form You (MS1804)

Forming Habits Before They Form You (MS1804B)

Forming Habits Before They Form You (MS1804C)

Creating a Culture of Accountability-BancFirst (MS1806)

Creating a Culture of Accountability - Session 4 (MS1806B)

Consultation, Development & Implementation of Focus Groups (MS1807)

Kow Your Talents, Grow Your Strenghts (MS1808)

DISC/Conflict Resolution/Coaching (MS1809)

AIA OK Government Retreat and Facilitation-American Institute of Architects (AIA) Oklahoma (MS1811)

Colors Personality Assessment Training (MS1812)

Team Building - Session I (MS1813)

Effective Teamwork (MS1813B)

Peer Interviewing (MS1814)

Peer Interviewing (MS1814B)

Peer Interviewing (MS1814C)

Colors/Team Building (MS1816)

Understanding Your Management Style with DISC (MS1817)

Know Your Talents, Grow Your Strengths CSLA V (MS1817B)

7 Habits of Highly Effective People - CSLA V (MS1817C)

Critical Skills for Effective Leadership - CSLA V (MS1817D)

Influential Leadership - CSLA V (MS1817E)

Leveraging Laundry Leadership - CSLA V (MS1817F)

Leveraging Laundry Leadership - CSLA Alumni (MS1817G)

How to Be A More Ethical Leader - CSLA V (MS1817H)

How to Be A More Ethical Leader - CSLA Alumni (MS1817I)

Customer Service (All Managers) (MS1818)

Customer Service (all staff-AM session) (MS1818B)

Customer Service (All Staff) PM Session (MS1818C)

Customer Service (all managers) (MS1818D)

Customer Service (all staff-AM session) (MS1818E)

Customer Service (all staff-PM session) (MS1818F)

Everyone Communicates, Few Connect - Professional Development (MS1819)

Everyone Communicates, Few Connect - Professional Development (MS1819B)

Everyone Communicates, Few Connect (MS1819C)

Everyone Communicates, Few Connect (MS1819D)

Everyone Communicates, Few Connect - Professional Development (MS1819E)

Everyone Communicates, Few Connect - Professionsl Development (MS1819F)

Time and Talent Management - Professional Development (MS1819G)

Coaching as a Leader - Professional Development (MS1819H)

Be Heard: Winning Over Audiences Small & Large (MS1819I)

Managing Conflict in the Workplace - Professional Development (MS1819J)

Manage the Meeting - Mini Series (MS1819M)

Mini Series: ABC Model (MS1819O)

How to Be a Great Team Member (MS1819Q)

Making it Work - Mini Series (MS1819R)

Understanding Your Communication Style with DISC (MS1819S)

Everyone Communicates, Few Connect (MS1819T)

Everyone Communicates, Few Connect (MS1819U)

Staff to Supervisor Leadership Training (MS1820)

Staff to Supervisor Leadership Training (MS1820B)

Strategic Planning (MS1821)

Staff Retreat - Team Building & Facilitation Services (MS1822)

Colors (MS1823)

Franklin Covey: 5 Choices to Extraordinary Productivity (MS1824)

Five Choices to Extraordinary Productivity - Review Session (MS1824B)

7 Things You Should Know About Working with Millennials (MS1825)

Understanding Your Communication Style with DISCb (MS1826)

Supervisory Training (MS1827)

Strengths Based Leadership (MS1828)

Decisive: How to Make Better Choices in LIfe and Work (MS1829)

Colors Personality Training (Group I) (MS1830)

Colors Personality Training (Group II) (MS1830B)

Colors Personality Manager Training (MS1830C)

Crucial Conversations (MS1831)

Peer Interviewing (MS1832)

Coaching Series - Group 1 (MS1833)

Coaching Series - Group 2 (MS1833B)

Coaching Series - Group 3 (MS1833C)

Coaching Series - Group 4 (MS1833D)

Coaching Series: Electric Department - Developing Your Team (MS1834)

Professional Development - Essentials of Customer Service (MS1834B)

Coaching Series: Electric Dept - Providing Feedback - A Guide to Understanding Employee Motivation (MS1834C)

Getting Your Point Across - Professional Development (MS1834D)

Coaching Series: Electric Dept. - Effective Coaching (MS1834E)

Strategic Planning - YPS (MS1835)

Peer Interviewing (MS1837)

Burnout, Resilience, and Performance (MS1838)

Patient Financial Communication Techniques (MS1839)

Patient Financial Communication Techniques (MS1839B)

Patient Financial Communication Techniques (MS1839C)

Patient Financial Communication Techniques (MS1839D)

Patient Financial Communication Techniques (MS1839E)

Patient Financial Communication Techniques (MS1839F)

Strategic Planning (MS1840)

Understanding Your Communication Style with DISC (MS1841)

Strategic Planning (MS1842)

Lessons Learned Through Leadership - CSLA V (MS1901)

Credibility: How Leaders Gain and Lose It - CSLAV (MS1901B)

CSLA V - Five Behaviors of a Cohesive Team (MS1901C)

Unlock an Ownership Culture - CSLAV (MS1901D)

Unlock an Ownership Culture - CSLA Alumni (MS1901E)

CSLA V - Make Leadership Simply By Clarifying Your Role (MS1901F)

CSLA V - Five Choices to Extraordinary Productivity (MS1901G)

Five Choices to Extraordinary Productivity Follow-up (MS1901G2)

Professional Presence (MS1901H)

Relationship Building Using the Myers-Briggs Type Indicator - CSLA Alumni (MS1901I)

Tipping Sacred Cows (MS1902)

Strategic Planning-CASA (MS1903)

Strategic Planning (MS1904)

Strategic Planning (MS1905)

Peer Interviewing (MS1906)

Peer Interviewing (MS1906B)

Understanding Your Communication Style with DISC (MS1907)

Effective Business Writing (MS1908)

Essentials of Customer Service - Professional Development (MS1908AA)

Essentials of Customer Service - Professional Development (MS1908AC)

Self Assured Service: Braving Tough Interactions (MS1908AD)

Self Assured Service: Braving Tough Interactions (MS1908AE)

Self Assured Service: Braving Tough Interactions (MS1908AF)

Self Assured Service: Braving Tough Interactions (MS1908AG)

Self Assured Service: Braving Tough Interactions (MS1908AH)

Essentials of Customer Service - Professional Development (MS1908B)

Attitude Virus: Curing Negativity in the Workplace - Professional Development (MS1908C)

Learning to Listen and Communicate - Professional Development (MS1908E)

Can We Count on You? Why Accountability Matters (MS1908H)

Culture of Respect - Professional Development (MS1908L)

Culture of Respect - Professional Development (MS1908M)

Finish: Give Yourself the Gift of Done - Professional Development (MS1908O)

Trust Works: Four Keys to Building a Lasting Relationship (MS1908R)

Trust Works: Four Keys to Building a Lasting Relationship (MS1908S)

What's Your PIckle? - Professional Development (MS1908T)

Managing Difficult Conversations - Professional Development (MS1908U)

Negaholics Anonymous-Professional Development-City of Stillwater (MS1908V)

What's Your Pickle - Professional Development (MS1908W)

Creating a Culture of Accountability - Professional Development (MS1908X)

Creating a Culture of Accountability - Professional Development (MS1908Y)

Know Your Talents, Grow Your Strengths (MS1909)

Strategic Planning (MS1910)

Strategic Planning (MS1911)

Leadership is Everyone's Business: Using Our Strengths to Lead the Foundation-OSU Foundation (MS1912)

Building Stronger Work Relationships (MS1913)

Colors Personality Training - BISCP (MS1914)

Supervisory and Coaching Series Part 1 - Management Team (MS1915)

Supervisory and Coaching Series Part 1 - Supervisor Team (MS1915B)

Supervisory and Coaching Series Part 2 - Management Team (MS1915C)

Supervisory and Coaching Series Part 2 - Supervisors Team (MS1915D)

Supervisory and Coaching Series Part 3 - Management Team (MS1915E)

Supervisory and Coaching Series Part 3 - Supervisors Team (MS1915F)

Know Your Talents, Grow Your Strengths (MS1916)

Managing Change (MS1917)

Strategic Planning (MS1918)

Conflict Resolutions and Communications - Parts Pro CE 1 (MS1919)

Know Your Talents, Grow Your Strengths (MS1920)

Peer Interviewing (MS1921)

Peer Interviewing (MS1921B)

Know Your Talents, Grow Your Strengths (MS1922)

Effective Business Writing (MS1923)

Strategic Planning Facilitation Retreat (MS1924)

One Word That Will Change Your Life (MS1925)

One Word That Will Change Your Life - Part 2 (MS1925B)

Crucial Conversations (MS1926)

Crucial Conversations (MS1926B)

Financial Communication Consulting (MS1927)

Know Your Talents, Grow Your Strengths (MS1928)

Know Your Talents, Grow Your Strengths (MS1928B)

Know Your Talents, Grow Your Strengths (MS1928C)

Know Your Talents, Grow Your Strengths (MS1928D)

Know Your Talents, Grow Your Strengths (MS1929)

Strengths Based Leadership (MS1930)

One Word That Will Change Your LIfe (MS1931)

One Word That Will Change Your LIfe (MS1931B)

Finish: Give Yourself the Gift of Done-Oklahoma Women in Lodging (MS1932)

Leading Others Through Change (MS1933)

Peer Interviewing (MS2001)

Peer Interviewing (MS2001B)

Peer Interviewing (MS2001C)

Peer Interviewing (MS2001D)

Communications, Personalities & Conflict Management (MS2002)

Getting Things Done - CSLA Alumni (MS2003)

CSLA VI: Understanding Your Management Style with DISC (MS2003B)

CSLA VI: Know Your Talents, Grow Your Strengths (MS2003C)

CSLA VI: 7 Habits for Highly Effective People (MS2003D)

CSLA VI: Make Leadership Simple by Clarifying Your Role (MS2003E)

What's Your Pickle? - Professional Development (MS2004)

ABC's of Supervising Others - Professional Development (MS2004B)

Everyone Communicates, Few Connect - Professional Development (MS2004C)

Managing Difficult Conversations - Professional Development (MS2004D)

Balancing Besties and Business - Professional Development (MS2004E)

Emotional Intelligence & Optimal Performance - Prof Dev (MS2004F)

Dealing with Conflict - Professional Development (MS2004G)

Attitude Virus - Dealing with Negativity in the Workplace (MS2004H)

Getting Your Point Across - Professional Development (MS2004J)

Essentials of Customer Service - Professional Development (MS2004K)

Learning to LIsten and Communicate (MS2004L)

Effective Coaching (MS2004M)

Train-the-Trainer (MS2004N)

Crucial Conversations (MS2004O)

Critical Thinking - Professional Development (MS2004Q)

Generational Differences - supervising the Five Generations in the Workplace (MS2004R)

Sexual Harassment Prevention - Perry (MS2005)

Sexual Harassment Prevention - Managers - Perry Location (MS2005B)

Sexual Harassment Prevention - Stillwater Location (MS2005C)

Sexual Harassment Prevention - Stillwater Location (MS2005D)

Sexual Harassment Prevention - Stillwater Location (MS2005E)

Sexual Harassment Prevention - Managers - Stillwater Location (MS2005F)

Sexual Harassment Prevention - Claremore Location (MS2005G)

Sexual Harassment Prevention - Claremore Location (MS2005H)

Sexual Harassment Prevention - Managers - Claremore Location (MS2005I)

Understanding Your Communication Style with DISC (MS2006)

Understanding Your Communication Style with DISC (MS2006B)

DISC - Customer - Team Building (MS2006C)

Strengths Based Leadership (MS2007)

Strengths Based Leadership - Part 2 (MS2007B)

Walk a MIle in the Customer's Shoes: Providing Empathic Customer Service (MS2008)

Strategic Planning (MS2009)

Energy Shots (MS201)

Change Leadership (MS2010)

How to Communicate and Connect (MS2011)

Team Building (MS2012)

Train-the-Trainer (MS2013)

Coaching for Train-the-Trainer (MS2013B)

Coaching for Train-the-Trainer (MS2013C)

Coaching for Train-the-Trainer (MS2013D)

Coaching for Train-the-Trainer (MS2013E)

Everyday Leadership: Be the Type of Leader Others Want to Follow (MS2014)

Unlocking Your Colors (MS2014B)

Know Your Talents, Grow Your Strengths (MS2014C)

Know Your Talents, Grow Your Strengths (MS2014D)

Your Self-Talk Matters: Why Saying is Believing (MS2014E)

Your Self-Talk Matters: Why Saying is Believing (MS2014F)

Strategic Planning (MS2015)

Pause Before You Post: Safe Social Media Practices for Educators (MS2016)

Peer Interviewing (MS2017)

Customer Service: Dealing with Difficult Customers (MS2018)

Medical Marijuana Laws (MS2018B)

The Art of Asking Better Questions (MS2020)

Finish: Give Yourself the Gift of Done (MS2020B)

Managing Customer Experiences with Diplomacy and Tact (MS2021)

Strengths Based Leadership (MS2022)

Coaching Series (MS2023)

When Coaching Doesn't Cut It (Part 1) (MS2024)

Effective Coaching and Team Development (Session 1) (MS2025)

Effective Coaching and Team Development (Session 2) (MS2025B)

Effective Coaching and Team Development (Session 3) (MS2025C)

Know Your Talents, Grow Your Strengths (MS2026)

Customer Service: Dealing with Difficult Customers (MS2027)

Customer Service: Dealing with Difficult Customers (MS2027B)

Managing Customer Experiences with Diplomacy and Tact (MS2029)

Autism Spectrum Disorders (ms203)

Project Management (Strategic Planning) (MS2032)

Tools for Successful Conflict Resolution (OLT) (MS2035)

Tools for Successful Conflict Resolution (OLT) (MS2035B)

The 5 Languages of Appreciation in the Workplace (Virtual) (MS2103AD)

Project Management (Strategic Planning) (MS2104)

Coaching as a Leader - Virtual (MS2106)

Culture of Respect Virtual-OnCue (MS2106B)

Do You Speak My Language? Virtual-OnCue (MS2106C)

Managing Conflict in the Workplace Virtual-OnCue (MS2106D)

Leading Out of our Strengths & Natural Tendencies - Session I (Virtual) (MS2107)

Daring to Care: How to Lead with a Heart - Session 2 (Virtual) (MS2107B)

Leading Through Change - Session 3 (Virtual) (MS2107C)

Strengths Based Leadership - Part 1 (MS2108)

Strengths Based Leadership - Part 2 (MS2108B)

Understanding Your Communication Style with DISC (MS2109)

Four Crucial Questions New Employees Should Ask Themselves After First Day on the Job (MS4CQ)

Five Components of Emotional Intelligience at Work (MS5CEI)

5 Choices to Extraordinary Productivity (MS5CHOICES)

Be Ready Certification Program (MSBEREADY1)

Be READY is a workplace readiness training program to assist individuals in Payne County who have been displaced due to recent economic changes because of COVID-19. Real-life Education And Development for You.  Be ready for your next job opportunity by sharpening your skills and earning nationally-recognized certifications. Set the foundation for your next career and job interview. Courses are self-paced, online curriculum and accessible to fit into your schedule.

Courses Include: 

National Career Readiness Certificate by ACT

OSHA10 Certification (General Industry or Construction)

Medic First Aid/CPR Certification

Professional Skills Certification

Job Search and Interview Preparation

Professional Skills Certification: Professional skills are often referred to as “soft skills” (or social/emotional learning, emotional intelligence, etc.) and are quickly becoming the new yardstick for measuring success, and with good reason. Research shows that these soft skills account for as much as 85% of an individual’s success, whereas traditional “hard skills” (academics, corporate job training, IQ, etc.) only account for 15%. Employers have placed a premium on employees’ ability to communicate, to think critically and solve difficult problems, to learn new skills, to lead others, to function independently, to work as part of a team to accomplish a common goal, and to accept and thrive with constant change. This can be accomplished with soft skills training. In a digital world where technology allows people to be more closely linked than ever before, professional skills are the traits that allow us to reach out and connect with others and be our best selves. Much like emotional intelligence, which is the capacity to express our own emotions and respond to the emotions of those around us, soft skills drive and define personal skills and interpersonal growth. Some professional skills examples include having a positive attitude, effective time management, and empathy. They are more fluid rather than concrete, and are transferable to a variety of settings, including the workplace.

Course is comprised of 8 modules - 20 hours

Attitude: This is where it all starts—attitude. The ability to respond to guidance, to control your emotions, and to keep your focus is so important in today’s workplace. The importance of a positive attitude cannot be overlooked.

Communication: Communication skills are something we often take for granted, but lack of communication is one of the biggest reasons teams and projects fail. It’s important to know what to say and how to say it to get your point across.

Planning & Organizing: Major accomplishments don’t just happen. They require careful planning to make sure nothing is overlooked and mistakes aren’t made. Prioritization, time management, and system creation skills are important.

Critical Thinking: Now more than ever before, the ability to think critically about a problem and identify a solution is extremely important. Employers are looking for people who can think “outside the box” and solve complex problems.

Interpersonal Skills: Interpersonal skills, like empathy for customer service, and responding to conflict, are extremely important in any people-based service business. You need to know how to present yourself in an acceptable manner.

Teamwork: Many people think of sports when they think of teamwork, but the truth is teamwork is just as important in the workplace as it is on any sports field. You need to know how to work with others to achieve a common goal.

Professionalism: Most businesses hold their employees to high standards of professionalism, and it’s up to each employee to know and live up to those standards. “I didn’t know” is not an acceptable excuse.

Media Rules: Technology has made it easy to communicate, but there are right and and wrong ways to do this in the workplace. You need to make sure to respect technology-based guidelines and restrictions in the workplace.

ACT National Career Ready Certificate (NCRC) -15 hours including test time

The WorkKeys NCRC is a portable, evidence-based credential that certifies the essential skills for workplace success. Employers look for it from job candidates, whether they come directly from high school or through post secondary paths, because it is a valid and reliable predictor of job performance. ACT® WorkKeys® Curriculum helps build the essential career-relevant skills needed for learning, personal development and effective job performance and prepares students for the Workkeys Assessments.

WorkKeys Assessments consist of:

• Applied Math measures the ability to apply mathematic principles to problems encountered in the workplace

• Graphic Literacy measures the ability to find, analyze and apply information presented in workplace graphics

• Workplace Documents measures the ability to understand and apply written information presented in the workplace

Successful completion of the Workkeys Assessment leads to earning a nationally recognized certificate at the Bronze, Silver, Gold or Platinum level.

OSHA 10 General Industry - 10 hours

OSHA training is necessary for a safe and healthy work environment. Students taking this course have jobs related to health care, electrical, factory, warehouse, manufacturing, storage and more. Most workers in these industries will need to take OSHA 10-hour training as a baseline for being able to identify, predict, avoid, prevent and abate hazards in their workplaces. This fully narrated and interactive 10-hour training also provides information regarding worker's rights, employer responsibilities and how to file a safety-related complaint. After completion of this course, the student will receive an official OSHA 10 Hour Card (DOL Card) and an official OSHA Training Institute Education Center Certificate of Completion.

OR

OSHA 10 Construction - 10 hours

OSHA training is necessary for a safe and healthy work environment, and for certain states it is a requirement before work can begin. States that have recently made OSHA training a requirement for certain construction work contracts are: Connecticut, Massachusetts, Missouri, Nevada, New Hampshire, New York and Rhode Island. Our online OSHA training teaches safety awareness and helps each worker recognize and reduce the risks of job site hazards. This fully narrated and interactive training is intended as an orientation to OSHA standards and covers safety and health hazards workers may face on construction work sites. Our 10-hour course places special emphasis on hazard identification, avoidance, control and prevention. After completion of this course, the student will receive an official OSHA 10 Hour Card (DOL Card) and an official OSHA Training Institute Education Center Certificate of Completion.

MEDIC First Aid BasicPlus - CPR, AED and First Aid for Adults - 8 hours

MEDIC First Aid® BasicPlus is a combined adult CPR, AED and first aid training program designed specifically for the occupational first aid provider. This flexible program meets OSHA and other federal and state regulatory requirements for training employees how to respond and care for medical emergencies at work. This course is a blend of online, self-paced curriculum with in-person skills and written evaluations. Student must successfully complete both evaluations to earn the two-year industry-recognized certification.

Job Search and Interviewing Skills - 10 hours

Helping students find and successfully secure employment is the ultimate goal of the Be READY program. The Job Search and Interviewing Skills course prepares job seekers through a series of modules from basic job search techniques, resume development, and skills to help prepare and practice for an interview. Course includes a mock interview with feedback to help sharpen interview skills.

Course is comprised of 6 modules

Job Search: This module is about finding a job. The session will help students discover things like: know what type of job you want, know what type of job you're qualified for, how to begin looking, and more.

Resumes: Student will learn about resumes that get the job. The program includes: Resume Overview, Resume Format and an opportunity for your resume to be reviewed.

Job Applications: This session covers the basics for applying for a job.

Preparing For an Interview: There are basics on how to prepare for an interview. This module will take students through the steps to properly prepare to meet with employers and interview.

Interviewing: This session provides information on the basics of how to properly conduct yourself in an interview. As part of this module, students will utilize a software program to practice interviewing and receive feedback on the strengths of their interview along with areas for improvement.

After The Interview: This module teaches the proper post-interview things to do. These items are often overlooked and when done can help a candidate stand out to an employer. 

(be ready; job search; employment skills; communiction, osha 10; cpr first aid; interviewing skills; job search)

Building Personal Accountability (MSBPA)

National Career Readiness Certification (MSBR1-01)

The WorkKeys NCRC is a portable, evidence-based credential that certifies the essential skills for workplace success. Employers look for it from job candidates, whether they come directly from high school or through postsecondary paths, because it is a valid and reliable predictor of job performance. ACT® WorkKeys® Curriculum helps build the essential career-relevant skills needed for learning, personal development and effective job performance and prepares students for the Workkeys Assessments. WorkKeys Assessments consist of: • Applied Math measures the ability to apply mathematic principles to problems encountered in the workplace • Graphic Literacy measures the ability to find, analyze and apply information presented in workplace graphics • Workplace Documents measures the ability to understand and apply written information presented in the workplace Successful completion of the Workkeys Assessment leads to earning a nationally recognized certificate at the Bronze, Silver, Gold or Platinum level.

(WorkKeys; essential skills; job seeking; employment; assessments; personal development; math; problem solving; graphisc)

Professional Skills Certification (MSBR1-02)

Professional skills are often referred to as “soft skills” (or social/emotional learning, emotional intelligence, etc.) and are quickly becoming the new yardstick for measuring success, and with good reason. Research shows that these soft skills account for as much as 85% of an individual’s success, whereas traditional “hard skills” (academics, corporate job training, IQ, etc.) only account for 15%. Employers have placed a premium on employees’ ability to communicate, to think critically and solve difficult problems, to learn new skills, to lead others, to function independently, to work as part of a team to accomplish a common goal, and to accept and thrive with constant change. This can be accomplished with soft skills training. In a digital world where technology allows people to be more closely linked than ever before, professional skills are the traits that allow us to reach out and connect with others and be our best selves. Much like emotional intelligence, which is the capacity to express our own emotions and respond to the emotions of those around us, soft skills drive and define personal skills and interpersonal growth. Some professional skills examples include having a positive attitude, effective time management, and empathy. They are more fluid rather than concrete, and are transferable to a variety of settings, including the workplace. Course is comprised of 8 modules 20 hours Attitude This is where it all starts—attitude. The ability to respond to guidance, to control your emotions, and to keep your focus is so important in today’s workplace. The importance of a positive attitude cannot be overlooked. Communication Communication skills are something we often take for granted, but lack of communication is one of the biggest reasons teams and projects fail. It’s important to know what to say and how to say it to get your point across. Planning & Organizing Major accomplishments don’t just happen. They require careful planning to make sure nothing is overlooked and mistakes aren’t made. Prioritization, time management, and system creation skills are important. Critical Thinking Now more than ever before, the ability to think critically about a problem and identify a solution is extremely important. Employers are looking for people who can think “outside the box” and solve complex problems. Interpersonal Skills Interpersonal skills, like empathy for customer service, and responding to confl¬ict, are extremely important in any people-based service business. You need to know how to present yourself in an acceptable manner. Teamwork Many people think of sports when they think of teamwork, but the truth is teamwork is just as important in the workplace as it is on any sports field. You need to know how to work with others to achieve a common goal. Professionalism Most businesses hold their employees to high standards of professionalism, and it’s up to each employee to know and live up to those standards. “I didn’t know” is not an acceptable excuse. Media Rules Technology has made it easy to communicate, but there are right and and wrong ways to do this in the workplace. You need to make sure to respect technology-based guidelines and restrictions in the workplace.

(communication; soft skills; success; hard skills; critical thinking; organizing; teamwork; professionalism; media)

Job Search and Interviewing Skills (MSBR1-05)

Helping students find and successfully secure employment is the ultimate goal of the Be READY program. The Job Search and Interviewing Skills course prepares job seekers through a series of modules from basic job search techniques, resume development, and skills to help prepare and practice for an interview. Course includes a mock interview with feedback to help sharpen interview skills.

Course is comprised of 6 modules
    Job Search 
    This module is about finding a job. The session will help students discover things like: know 
    what type of job you want, know what type of job you're qualified for, how to begin looking, 
    and more.

    Resumes 
    Student will learn about resumes that get the job. The program includes: Resume Overview,      
    Resume Format and an opportunity for your resume to be reviewed.
    
    Job Applications 
    This session covers the basics for applying for a job.
    
    Preparing For an Interview 
    There are basics on how to prepare for an interview. This module will take students through 
     the steps to properly prepare to meet with employers and interview.
    
    Interviewing 
    This session provides information on the basics of how to properly conduct yourself in an      
     interview. As part of this module, students will utilize a software program to practice          
     interviewing and receive feedback on the strengths of their interview along with areas for      
     improvement.
    
    After The Interview 
    This module teaches the proper post-interview things to do. These items are often 
    overlooked  and when done can help a candidate stand out to an employer.

(job search; resumes; applications; interviews; feedback)

Business Writing (MSBWODVTE2)

Know Your Talents, Grow Your Strenths (MSCBD12915)

Goal Setting: Facilitation & Document Development (MSCOG61015)

City of Stillwater - Council Study Session (MSCOS62716)

PRIDE (MSCP81415)

PRIDE (MSCP81415B)

Credibility: How Leaders Gain & Lose It (MSCRED)

Conflict Resolutions (MSCRMC)

Know Your Talents, Grow Your Strengths (MSCT012419)

Leadership Lessons from the Yellow Brick Road (MSCT050615)

Know Your Talents, Grow Your Strengths (MSCT060315)

Know Your Talents, Grow Your Strengths (MSCT091714)

Strategic Planning (MSCT21317)

Leadership Lessons from the Yellow Brick Road (MSCT51415)

Credibility: 6 Principles for Earning It and Keeping It (MSCT51515)

Strengths Based Leadership (MSCT92415)

Cohesive Team Training (MSCTT)

Essentials of Customer Service (MSCUSTSV)

Delegation Strategies That Work (MSDELEG)

DISC Personality Profile (MSDISC)

Myers Brigg Type Indicator(MBTI) (MSDTD10915)

Peer Interviewing Skills (MSEIF0827C)

Change Management (MSEIF0848)

Communication Strategies (MSEIF0848C)

Respond to Conflict (MSEIF2052F)

Making the Transition from Staff Member to Supervisor (MSEIF2052G)

Sales and Service Training (MSEIF845)

Elevate Leadership: The Coaching Leader - How to Use Coaching Principles to Empower Your Team (MSEL012519)

If you’ve ever had the benefit of a great coach (sports or otherwise), then you know how meaningful that relationship can be. Leaders know, though, that it can sometimes be challenging to coach the people on your own team. This session will emphasize how to integrate core coaching principles to empower and energize those you work with, so that together, you can produce the bottom-line results you want and need. Dr. Ron Duggins is a Coach for the Modern Economy whose focus is on assisting organizations and individuals, through education, training and coaching, as they seek to reach their full potential and to thrive in today’s changing workplace and economy. As an Associate Certified Coach through the International Coach Federation, he partners with individuals and organizations to apply a coaching methodology in order to lay the groundwork for successful transitions, amplify personal and professional growth, and innovate and create change. As a professor in the field of management, entrepreneurship, and innovation, he coaches and teaches the next generation of innovators and impact makers as well as conducts research into Entrepreneurship Support Organizations.  (Leaders, leadership, coaching, relationships, teams, principles, empower, energize)

Elevate Leadership: Tipping Sacred Cows: Kick Bad Habits that Masquerade as Virtues (MSEL012618)

"Sacred cows" exist and are revered in every workplace – they are the conventional wisdom concepts that tell you to try your best, work well with others and produce excellent work. But these cherished nuggets of advice, in practice, have a dark side that can lead to unintended consequences. During this interactive session, Rebecca Eastham, Executive Director of Business and Industry Services at Meridian Technology Center, will explore some dangerous ways your virtues as a leader can backfire. Based on the best-selling book by Jake Breeden, Eastham will focus on strategies to overcome the allure and achieve real results related to Breeden’s seven common sacred cows at work: balance, collaboration, creativity, excellence, fairness, passion and preparation. This session's instructor is Dr. Rebecca Eastham. Rebecca has a passion for helping individuals and organizations achieve personal and professional excellence. Her role as Executive Director, Business & Industry Services at Meridian Technology Center gives her just that opportunity. Working with customized training, short-term adult education and entrepreneurial services, she and her team work to develop and deliver customized training and services from individuals to start-up companies to seasoned large employers. Rebecca holds a doctorate degree in Human Sciences from Oklahoma State University. Prior to that she received a Bachelor’s degree in Hotel and Restaurant Administration from Oklahoma State University, and her master's in Human Relations from the University of Oklahoma. (sacred cow, leader, leadership, strategy, work, balance, collaboration, creativity, excellence, fairness, passion, preparation, accountability)

Elevate Leadership: Leading Others Through Change (MSEL022219)

Change is an unavoidable reality of life. In our ever-evolving world, a leader must take responsibility for anticipating change, understanding its implication, and guiding people through it. To do so requires a blend of bravery, flexibility, and determination. This session will unpack the common patterns and responses associated with change, and will equip you with the skills to help yourself and others navigate the “white water” of change in today’s business environment. Dr. Rebecca Eastham of Meridian Technology will be the facilitator. (Leaders, leadership, change, responsibility, implication, flexibility, determination)

Elevate Leadership: Why Personal Drive Matters (MSEL022318)

When you think about the leaders you most admire, chances are high that a strong level of personal drive will be among their main qualities.  A leader who is hard-wired with internal motivation can: consistently turn big ideas into action; overcome obstacles even when circumstances are less than ideal; and set the tone for others regarding expectations and results. This session will equip you with strategies to push forward as a leader and strengthen your own personal drive, so you can consistently deliver strong results. This session's instructor is Jennifer Hladik. Jennifer is a Sr. Communication Specialist at Oklahoma State University dedicated to wellness promotion. Jennifer has worked in the field of wellness for 5 years. Previous to her current position at OSU she was a National Sales & Marketing Training Manager for HIBU overseeing new employee training and sales force automation. (personal drive, leader, leadership, motivation, accountaibility, consistency, results)

Everyday Leaders: The Value of Boundaries for Leaders (MSEL022616)

Everyday Leaders - Not Your Everyday Characters (MSEL022715)

Elevate Leadership: The Power of Relational Leadership (MSEL032919)

We all know leaders who naturally cultivate close and connecting personal and professional relationships. The fruits of their hard work include trust, mutual appreciation, and strong partnerships that weather the seasons of change – even when times are tough. How can you become a person who makes deep investments in your relationships with others, without getting too close in the process? This session will help you evaluate how naturally relational you are, and you will consider steps to up your game in this aspect of leadership. Natalie Ambrose will be the facilitator. (Leaders, leadership, relationships, trust, appreciation, partnerships, change, investments)

Elevate Leadership: 3 Keys to Creating a Culture of Trust (MSEL033018)

Complex organizational problems are rarely solved with a policy mandate, a training program, or restructuring. These things can be helpful, but all effective strategies eventually boil down to real work done by real people. And real people deliver better work when they trust the people around them. Whether you are a leader looking for ways to strengthen the level of trust within your team, or you’re a team member trying to manage up, this session will offer practical and effective strategies to become the type of trusted leader others want to follow. This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership. (leadership, leader, trust, culture, strategy, communication, teamwork, engagement)

Everyday Leaders: Strong Leaders Must Be Readers (MSEL042216)

Everyday Leaders - Creativity and the Role of a Leader (MSEL042415)

Elevate Leadership: How the Enneagram Can Help You as a Leader (MSEL042619)

The Enneagram assessment – have you heard of it?  This ago-old tool is definitely making a comeback!  Not only does it help people understand their strengths, but it also provides a deep understanding of why we do the things we do.  The tool details nine personality types, and also includes common pitfalls and how to navigate around them.   By understanding your type, you can get let go of habitual patterns and understand your reactions, preferences, and how you show up for your team.  Make plans to attend this session and learn how this tool can help you in your leadership journey. This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership. (Leaders, leadership, Enneagram, strengths, personality types, habitual, patterns, preferences, team)

Elevate Leadership: Building Corporate Culture: Spotlight on Rustic Cuff (MSEL042718)

When Rustic Cuff transitioned from a home-based business to a company with products in over 250 boutiques across the country, owner Jill Donovan recognized that corporate culture and consistency would be key to not only the business’s growth but in creating customer loyalty. She also knew that Matt Griffin was the perfect person to create and maintain it. Matt will share how the growing company established its culture, his role as its keeper and lessons he’s learned along the way. This session’s instructor is Matt Griffin. Matt Griffin is the COO for Rustic Cuff, a Tulsa-based business that is popular across the world. (Leader, leadership, rustic cuff, culture, consistency, loyalty)

Leadercast 2017 - Powered by Purpose (MSEL050517)

Purpose is what defines us, drives us, and empowers us. What does it mean to be powered by purpose? To be part of a purpose-driven organization? To work with a team of people who understand the meaning in addition to the metrics? To recognize that why you do what you do matters as much or more as what you do. Where defined values drive a strong culture and intentional leadership inspires amazing results. Come to Leadercast 2017 – where every detail of the experience is purposefully crafted to inspire and engage you in surprising and meaningful ways. Discover the steps you can take to uncover your purpose … to reconnect to your organization’s why … and to truly live, work and play in this world, Powered by Purpose. Join us for the live webcast of Leadership thought-leaders such as Daniel Pink, Andy Stanley, Suzy Welch and more. This inspiring one-day event includes seminar, breakfast and a networking lunch. Early Bird Pricing $69 when enrolled by April 1st. Enrollment goes to $79 after April 1st.

Leadercast 2016: "Architects of Tomorrow" (MSEL050616)

Leadercast 2015 - The Brave Ones (MSEL050815)

Put Your Best Voice Forward (MSEL082319)

The minute you open your mouth, others begin to form opinions about you.  Your voice’s clarity and quality, as well as how you manage your body, connect to your confidence and your perceived leadership potential.  So what can you do to make yourself sound and look more professional, prepared and competent?  This session will help you understand how the voice works and lays out techniques for daily practice that can have immediate and lasting change.  You will learn how to free your body of tension, stand tall and balanced, enunciate effectively, and control performance anxiety and your voice’s power with deep breathing.  Attend to learn strategies and techniques to share your message confidently, because you deserve to be heard! Rena Cook is the founder of Vocal Authority, a training and development business serving corporate clients, including managers, politicians, attorneys, teachers, clergy and CEOs, who want to use their voice in more commanding and authentic ways. She is an author, speaker, coach, voice-over artist and Professor Emeritus at the University of Oklahoma School of Drama. Rena holds a M.A. in Voice Studies from London’s Royal Central School of Speech and Drama, an M.F.A. in Directing from OU and an M.A. in Guidance & Counseling from TU.  Rena taught high school drama for 16 years before she graduated to higher education. For the next two decades she taught professional actors, many of whom can be seen on Broadway, film and television. Through Vocal Authority, Rena adapts actor training techniques to help individual and groups be more confident and dynamic communicators. (Leadership, voice, speaking, clarity, quality, connect, confidence, potential, balanced, enunciate, effective, power, breathing)

Elevate Leadership: The Power of the Strengths Zone (MSEL082418)

Ever wonder why some tasks are accomplished so easily, almost with very little effort, while other tasks seem difficult and laborious to complete? Ever get so engrossed in a task or project that you lose all concept of time? All individuals have natural strengths and weaknesses. In our society, even from an early age, we are told to work harder to improve our weaknesses. Studies have shown though that maximizing your strengths actually improves performance and attitude far more than working to improve weaknesses. This course will show participants the value of working in a strength zone and how employees are much more highly engaged when given opportunities to work in their own strength zones. Lorinda Schrammel has served as the Manager of Training and Development at Oklahoma State University since 2012. Lorinda’s passion is facilitating development of individuals and watching for “a-ha” moments to occur with participants. Lorinda is a Gallup Certified Strengths Coach and was a featured speaker for TEDxOState in 2013. (leaders, leadership, strengths, weaknesses, engage, maximize, improvement, communication, dedication, accountability)

Elevate Leadership: What Successful People Do Before Breakfast (MSEL082517)

If your mornings leave you feeling stressed and defeated before work even begins, you might need a morning make over. According to time management expert Laura Vanderkam, mornings hold the key to taking control of our schedules. If we use them wisely, we can build habits that will allow us to lead happier, more productive lives. This session, based on Vanderkam’s book by the same name, will help participants establish a morning routine to jump starts the day before it even begins.

Everyday Leaders: The Art of Asking Better Questions (MSEL082616)

Strong leaders know that asking the right questions can be transformational when it comes to leading others.  In this interactive session, we will discuss why questions are so important, what questions you should ask yourself as a leader, and what questions you should be asking your team.  Regardless of whether you are a seasoned leader at the top of your game or a newcomer wanting to take the first steps into leadership, this session will change the way you look at questions and improve your leadership life.

Everyday Leaders - Being a Decisive Leader (MSEL082815)

Elevate Leadership: Why Purpose Matters: It's Good For You and Good For Business (MSEL092217)

Employees and supervisors have grown jaded about mission and vision statements. Too often, they become meaningless platitudes that decorate the lobby, but no one actually reads. Similarly, employees are all-too-familiar with the request to do more with less, whether it’s related to staffing levels, budgets, or any number of variables that affect the bottom line. Despite all that, research indicates that having a larger purpose still matters…because a purpose is different. A purpose is the concrete reason to get out of bed in the morning. It’s how you and your company make a difference today, tomorrow, and in the years to come. This interactive session will unpack the following concepts: Purpose is why your organization exists. You and your colleagues will be more engaged and productive when you’re driven by purpose, and that will add value and make money. Purpose is essential in a tough economy. Purpose driven people out-perform other employees, hands-down. People crave connection and meaning in all areas of life, and purposeful work can be that differentiator. Come learn how a purpose-driven mindset can make you and your organization more successful.

Push Play: How to Use Podcasts for Professional Development and Personal Growth (MSEL092719)

There are more than 700,000 podcasts available for download. Are you taking advantage of them? If not, you’re missing out on the best personal and professional development money can’t buy! If you’ve ever considered listening to podcasts but aren’t sure where to start, this session will cover what podcasts are, benefits of listening to them, what you need to access a podcast, how to find shows you like and tips on how to carve out time to enjoy them. Learn to Push Play and bring the world of podcasting to your ears! Lunch is included in your registration fee. (podcasts, personal growth, professional development, play, listen)

Elevate Leadership: You Can't Lick Your Elbow: Creative Thinking & Problem Solving (MSEL092818)

Having the ability to use creativity and critical thinking to solve complex problems can often mean the difference between success and failure – and it’s also just more fun! In this highly interactive session, you will learn through individual and group activities to identify and analyze problems under “normal” and “stress” situations, create and sustain an environment that promotes creativity and innovation, and enhance your overall decision making skills. Jill Hudson is president of Hudson & Associates Consulting, Inc., an organizational consulting firm providing HR and legal compliance support as well as organizational development, training and strategic planning to corporate and nonprofit organizations of all sizes. She has over 25 years of professional human resources experience at the manager, director and officer levels in public, private, government and professional services environments. Hudson holds a Bachelor’s degree in Psychology and a Secondary Education Certification from Ohio Northern University, a Juris Doctorate from Oklahoma City University, and has completed significant course work toward a PhD in Industrial/Organizational Psychology at the University of Georgia. She is licensed to practice law in Oklahoma and has held the Senior Professional in Human Resources designation for over 20 years. (leaders, leadership, creativity, innovation, critical thinking, analyze, problem solving, communication)

Listen Up: Learning to Listen in a Noisy World (MSEL102519)

The art of listening is a critical component of communication, but we rarely receive targeted training on the topic.  The strength of your skillset can make or break your career, and improving your ability to hear what others are saying will enable you to be a more effective leader, coach and colleague. This session will explore the vital skill of listening – why it’s so critical, strategies to overcome common distractions in meetings, presentations and other scenarios, and how to reflect what you hear to strengthen relationships.   Dr. Ron Duggins is a Coach for the Modern Economy whose focus is on assisting organizations and individuals, through education, training and coaching, as they seek to reach their full potential and to thrive in today’s changing workplace and economy. As an Associate Certified Coach through the International Coach Federation, he partners with individuals and organizations to apply a coaching methodology in order to lay the groundwork for successful transitions, amplify personal and professional growth, and innovate and create change. As a professor in the field of management, entrepreneurship, and innovation, he coaches and teaches the next generation of innovators and impact makers as well as conducts research into Entrepreneurship Support Organizations.  (listening, communication, skillset, leader, coach, overcome distractions, relationships)

Elevate Leadership: Ethics and Leadership (MSEL102618)

The daily American news cycle offers countless stories of powerful but corrupt leaders engaged in all sorts of ethical breaches.  Abuse of power can destroy careers, and bring down entire organizations and industries. So how can you rise above the fray and establish yourself as an ethical leader?  Join Oklahoma’s own Kelly Ogle, an award-winning TV anchor at News 9, as he shares why ethics are critical for every leader to consider daily, and how he’s been intentional about weaving ethics into every aspect of his career and his life. Kelly Ogle anchors News 9 at 5, 6 and 10 p.m. and shares his opinion on issues affecting the state in his Emmy winning segment "My 2 Cents" during the 10 p.m. Newscast. A nationally respected and honored Newscaster, Ogle won the Best Anchor award from the National Academy of Television Journalists in 1999. Recently, Ogle was the recipient of an Edward R. Murrow Award for coverage of the 2009 "Oklahoma Tornadoes." During his years with News 9, his investigative reports have been recognized as the best in the field by the Society of Professional Journalists in 1994 and the Oklahoma Associated Press in 1996. During his "You Paid For It" reports, Ogle chronicled wasteful spending of taxpayers' dollars by Oklahoma state government. He also anchored News 9's award-winning coverage of the Timothy McVeigh trial. Ogle is a graduate of Oklahoma State University with a bachelor's degree in journalism and a minor in political science. He is the son of the late Jack Ogle, one of Oklahoma's most famous broadcast journalists and member of the Oklahoma Journalism Hall of Fame. His two brothers also work in Oklahoma's broadcast industry. Ogle considers his family his best work. He and his wife have four children, all named after Oklahoma towns. In 2001, Ogle was honored with the Don Bodard Friend of Youth Award for "Kelly's Kids." Ogle is also an avid golfer, woodworker and yardman. (leaders, leadership, ethics, communication, power, corruption)

Everyday Leaders - Transformational Leaders and Change (MSEL112015)

Elevate Leadership: The Brand Promise - Why Corporate & Personal Brands Aren't Mutually Exclusive (MSEL113018)

Your company's brand is one of the most critical factors for its ultimate success. It's the culmination of the organization’s identity, packaged and presented in a way that's pleasing, familiar, and attractive to prospective and recurring customers.  Companies aren't alone in their need for solid branding. Personal branding, the art of building a unique brand around yourself as an individual, is just as important.  Join Sean Conrad, President of RadVine Strategies in Edmond, as he explores the similarities between personal and corporate branding, and how you can build an authenticity around each. Sean Conrad is the Founder and President of RadVine Marketing, an Oklahoma based strategic marketing and advertising firm. RadVine was created from this fundamental belief: “Finding your competitive voice in today’s marketplace is complicated and time-consuming – and you shouldn’t have to tackle it alone.” (leaders, leadership, marketing, branding, communications, identity, authenticity, familiarity, corporate, individual)

Elevate Leadership: One Word That Will Change Your Life (MSEL121418)

On New Year's Day, millions of Americans will make the same resolutions that they've always made.  A better diet. More exercise. Quality family time.  An endless list of goals that are usually forgotten by February. What if you tried a different approach in 2019?  What if you discovered one word - a word specifically chosen by and suited for you - that would allow you to become your best and live a life of impact? Come learn how to implement the 'one word' concept in your life, and be prepared to create power, clarity, passion, and life-change in 2019. Marcy works with businesses and organizations of all kinds to meet their goals through training and other educational opportunities for their greatest asset … their human resources. Her areas of expertise include personal effectiveness and time management, playing to your strengths, communication skills and team dynamics. Marcy holds a bachelor’s in agricultural communications from Oklahoma State University, and she is a certified facilitator and trainer for FranklinCovey, Gallup’s StrengthsQuest assessment, Development Dimensions International, AchieveGlobal and Myers Briggs Type Indicator. (commitment, implement, power, courage, impact, one word, goals, leaders, leadership, communication)

Employment Law (MSEMPLAW)

Lunch and Learn (MSFACSCC)

Board Retreat (MSGC100715)

Guthrie Chamber (MSGUCHAM)

Guthrie Chamber Building Better Business Series

HR Matters (MSHR)

HR Matters: Decisive - How to Make Better Choices in LIfe and Work (MSHR010819)

Research suggests that our decisions are disrupted by an array of irrationalities and biases: We are overconfident. We seek out information that supports us and downplay information that doesn’t. We get distracted by short-term emotions. Unfortunately, being aware of these shortcomings doesn’t fix the problem, so we have to learn how to do better. This session will offer you a better framework to use when making decisions. You’ll learn a step-by-step method to widen your options, reality test your assumptions, attain some distance and prepare to be wrong. You will also brainstorm and discuss practical solutions to common decisions we each have to make on a daily and weekly basis. Marcy Luter of Meridian Technology Center will be the facilitator. (information, short-term, emotions, making decisions, options, assumptions, solutions)

HR Matters: Seven Things You Should Know About Working with Millennials (MSHR010918)

Millennials are often labeled as a group of coddled, entitled job-hoppers who expect all their hopes and dreams on a silver platter. Certainly, they are very different from the generations before them, but like it or not, they are here to stay. This session will offer insights into the Millennial mindset, and help you better understand how to integrate them into your business culture successfully. You’ll learn specific strategies on how to connect with them and their unique learning styles, so you can better utilize their talents in your business. This session's instructor is Kim Strom. Kim brings years of experience in the area of technology and its application in the workforce. Her passion lies in helping others find technology solutions to make their work and personal life more efficient. Her high-energy and interactive approach in her classroom leads to a casual and fun learning environment. (Generations, Millennials, HR, human resources, culture, strategy, people, motivation, accountability, respect, leadership, leader)

HR Matters: The 5 Languages of Appreciation in the Workplace (MSHR011017)

It turns out appreciation is a big factor behind great work environments and overall productivity. When people feel valued and appreciated, they strive to become better and give their all to the tasks at hand.  Using the book The 5 Languages of Appreciation in the Workplace, Bonnie Cain-Wood, Communication Services Manager for OSU Libraries, will help you identify the five languages of appreciation in order to: Express genuine appreciation to co-workers and staff — even on a tight budget. Increase loyalty with the employees and volunteers in your organization. Reduce cynicism and create a more positive work environment. Improve your ability to show appreciation for difficult colleagues. Convey the language of physical touch in appropriate ways.

HR Matters: Mental Health First Aid (MSHR011216)

HR Matters: Rethinking Your New Employee Orientation Process (MSHR011315)

HR Matters: The Work/Life Balancing Act: Implementing Family - Friendly Workplace Policies (MSHR020916)

HR Matters: Building a Workplace of Accountability (MSHR021015)

HR Matters: Not Everything is an Email: Creating a Communication Culture (MSHR021219)

Reading, writing, and getting refocused after checking the 180 emails sent and received each day takes the average American worker 1,048 hours per year. That's 52% of your time at work!  Are you drowning in all this messaging madness?  This session will invite you to rethink your workplace email culture. You will consider how your actions and attitudes, along with those of your supervisor, impact the email practices of you and your work team, and you will gain practical tips to streamline your inbox processes, once and for all.   Krista Scammahorn has 20 years’ experience with Sales, Marketing, Six Sigma Quality, and Organizational Development. She cannot wait to get out of bed in the morning to provide people with tools and resources to facilitate their personal success and that of their organization. Her passion is to engage employees through relevant training. (HR, human resources, email, communication, reading, writing, messaging, culture, streamline, inbox)

HR Matters: Speed Hating - A Date with Discrimination (MSHR021318)

We all make assumptions when we meet someone for the first time. From the way someone looks to the way they speak, we categorize them by what we know, or more accurately, what we think we know. This interactive session will discuss biases and stereotypes, and how they can have a negative impact on communication in the workplace. Participants will explore ways they can create an environment that encourages recognition and respect for everyone. This session’s instructor is Dr. Quentin J. Sanders. He joined CareerTech in October 2016 as an Equity/Diversity Specialist. He received a Ph.D. in Cell Biology & Genetics from Cornell University and a J.D. from the Northwestern University School of Law. Dr. Sanders has prior teaching experience at both the secondary and higher education levels. Immediately prior to joining CareerTech, he was an attorney for the Social Security Administration (SSA) in Dallas, TX and Oklahoma City, OK. Dr. Sanders represented SSA in federal court in the areas of employment discrimination law and disability law during his tenure in Dallas. He served as an attorney manager in Oklahoma City. (Discrimination, culture, stereotypes, respect, people, leadership, leader, HR, human resources, ethics, sensitivity, integrity, speed hating)

HR Matters: Diversity for This Generation (MSHR021417)

Diversity, inclusion and cultural acceptance is the norm for the next generation of employees. They understand that today’s globally changing society strengthens the workplace and brings new perspectives and ideas. But what do you do when not everyone shares the same enthusiasm for cultural changes and acceptance? How do you break down barriers and build bridges? This presentation will demonstrate how employers, coordinators and trainers can prepare a proactive and productive environment for an increasingly culturally diverse job seeking population. Participants will be offered suggestions on how they can develop an awareness of different perspectives found in today’s culturally diverse environment.

HR Matters: The Right Questions Make the Differences in HR (MSHR030816)

HR Matters: Stand Up for Your Health - Caring for Yourself at Work & Beyond (MSHR031015)

HR Matters: Meeting Madness - Managing Problem Participants (MSHR031219)

People love to hate meetings, but they are an important part of our work. When it comes to productive meetings, everyone in the room has a job to do, and we need to be clear about expectations of that job. Come to this session to learn more about the people you need in the room to make your meetings highly engaging and productive and how to handle those difficult or disruptive participants who try to throw you off track.  Your colleagues will thank you afterward! Bonnie Cain-Wood loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (HR, human resource, meetings, productive, expectations, engaging, difficult, disruptive)

HR Matters: Recruiting the Next Generation of Young Leaders (MSHR031318)

Do you want to build your workforce with tomorrow’s innovative thinkers? Are you looking for ways to diversify your workforce with tomorrow’s best and brightest? Ever wonder what others are doing to build their team of young professionals? Join Roberta Douglas, from OSU Career Services, to examine national recruiting and hiring trends across industries, as well as the benefits and challenges in reaching this highly sought after group of career starters. We’ll spend time discussing best practices, techniques for outreach, and how to connect with the next generation of young leaders. This session’s instructor is Roberta Douglas. Roberta has helped countless Stillwater area employers build their workforce since 2006. Her professional experience with Workforce Oklahoma, CareerTech, and OSU Career Services have given her a unique perspective and expertise a wide array of employment types. In her current role with OSU Career Services, Roberta connects Stillwater employers with campus to establish successful part-time, full time & internship opportunities within this community. (Recruit, recruitment, generations, Millennials, team, leader, leeadership, HR, human resources)

HR Matters: Time and Talent Management for Leaders (MSHR032117)

Do you ever go home feeling like you’ve spent the whole day doing jobs on other people’s to do lists, instead of your own?  Are you overwhelmed, but not sure how to take back your calendar and time?  Your life may sometimes feel out of control, but there is hope. As a leader, it’s critical that you learn the art of time and talent management. This class will teach you how to increase your focus on the challenges associated with your role, and help others to do the same. You will learn how to build initiative with the people you work with, so that their problems don’t eventually become your problems. Come learn about the underlying sources of your frustrations, and gain skills to tackle those challenges once and for all!

HR Matters: Lean In - Strengthening Your Organization's Culture 1 Intentional Conversation at a Time (MSHR040919)

How much do we potentially miss by looking at conversations through our own lenses? How could we transform the way we do business by practicing to lean in and truly listen? By laying down our own agendas and biases, asking the right questions, and creating a space that cultivates potential and positivity, we will more quickly uncover the creativity and uniqueness each individual brings, and walk alongside them as they grow into their true selves. Amie Haar is the Coordinator for Training and Development at the OSU Foundation in Stillwater. She is passionate about many things, including her faith, her family, the power of a good belly laugh, and education. She believes strongly in helping others to find their true purpose, and does so by using tools such as the Gallup StrengthsFinder. She enjoys facilitating, coaching, writing strategy, and mentoring while at the office, and outside of the office loves being with her husband Josh, her two children Ava and Miles, cracking open a new book, settling in for a good movie, and going on all kinds of new adventures. (HR, human resources, conversations, lenses, transform lean in, cultivates, potential, positivity, creativity, uniqueness)

HR Matters: Emotional Intelligence - The New Measure of Success (MSHR041018)

“Emotional intelligence” is quite the buzz phrase of the business world recently, and for good reason. Are you ready to understand the impact of this concept in the workplace?  In this session, you will learn how successful employees use a combination of their IQ (job skills, knowledge) and EQ (behaviors) to successfully navigate their career development.  We will also discuss the elements of emotional intelligence and explore which aspects of EQ each participant is strong in or would like to further develop. This session's instructor is Chrissy Medeck. Chrissy has served as an Executive Coach and Sr. Consultant for Talent and Organizational Development at BOK Financial in Tulsa, Oklahoma since 2013. Prior to BOK Financial, Chrissy served as a College Professor and Department Manager over College Admissions specializing in Adult Education. Chrissy has a Master’s Degree in Business Administration (MBA), and a Bachelor of Science Degree in Journalism and Public Relations. Chrissy is a certified Executive Leadership Coach through the Neuro Leadership Group and the International Coaching Federation. Chrissy holds certifications in 360 Degree Leadership Assessment, Vital Smarts Crucial Conversations and Crucial Accountability, Emergenetics, Pro-Edge Presentation Skills, Gallup Employee Engagement and Strengths Finder, Franklin Covey’s Speed of Trust, and Ken Blanchard’s Situational Leadership and Situational Self Leadership. (emotional intelligence, EI, leader, leadership, HR, human resources, IQ, EQ, career, motivation, purpose, performance)

HR Matters: Gender Identity: A Look at the Law (MSHR041117)

Gender identity issues continue to be a hot-button issue in the workplace. Come learn how the laws that pertain to this topic can impact you and your business, especially in the areas of workplace culture, policy, and facility management.

HR Matters: Planning for Workplace Emergencies (MSHR041216)

HR Matters: Internal Communications Beyond the Coffee Pot (MSHR041415)

HR Matters: Finish - Give Yourself the Gift of Done (MSHR050818)

Do you feel like you (or your coworkers) start a million things, but rarely finish them? Why is that? Many people think the problem is that they aren’t trying hard enough. So they get up earlier, guzzle energy drinks, or hire a life coach. For many, though, nothing works. In this session, based on the book by the same title, you’ll learn something surprising: The most effective strategies to help people complete their goals are not those that pushed people to work harder. The ones that got people to the finish line did just the opposite— they took the pressure off. If you’re tired of being a chronic starter and want to become a consistent finisher, you have two options: You can continue to beat yourself up and try harder, since this time that will work. Or you can come to this session and give yourself the gift of done. This session's instructor is Bonnie Cain-Wood. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (HR, human resources, leader, leadership, energy, finish, motivation, delegation, determination, accountability)

HR Matters: Creating a Culture of Accountability (MSHR050917)

Most companies can draw a link between the results they are achieving and the level of accountability they see manifested throughout their organization. Companies that are operating with a high level of accountability are better prepared to: Clearly define results; Create alignment around those results; Instill accountability needed to deliver those results; Sustain change. To be truly effective in today’s workplace environment, leaders must be able to find ways to create higher levels of ownership and joint accountability for achieving key results. Come learn how to make this process a reality for you and your business.

HR Matters: Expanding Your Mentor Network (MSHR051016)

HR Matters: Working with Different Generations (MSHR051215)

HR Matters: Go Ahead, Take Your Vacation Time (MSHR051419)

More than 55% of American workers didn’t use all their paid vacation time last year.  Why is this?  Reasons are all over the map - too much work to do, perception that no one else can do their job, or they can’t afford the vacation they’d really like to take.  Where this choice often breeds lower productivity and eventual employee burnout, planned time away from work leads to rejuvenation, reflection, and stronger relationships with the most important people in your life.  This session will dive into the details of how to successfully prepare for and get away from your workspace, how to optimize your time away, and how to re-enter your work routines feeling renewed and recommitted.   This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership. (HR, human resources, vacation, employee burnout, rejuvenation, reflection, relationships, optimize time)

HR Matters: Delegating for Employee Development (MSHR080817)

As a leader, you can’t achieve results on your own. Your success depends on your ability to channel the energy and talent of those you lead. And yet, many employees report feeling “underemployed” in their current roles. Leaders who learn to delegate effectively gain a powerful weapon in the battle to increase both employee engagement and results at the same time. In this session, you will identify the benefits of effective delegation, explore common barriers to delegation, discuss criteria for selecting tasks to delegate as well as employees to take on these tasks, and learn a simple tool for clarifying the level of authority being delegated with each task.

HR Matters: Balancing Besties & Business (MSHR080916)

Determining where to draw the line on friendship with those you manage – or those who manage you – seems more complicated than ever.  Conventional wisdom says that we should avoid building friendships across reporting lines, but today’s current leadership practices embrace connection and openness.  In real life, the actual line between our personal and professional lives is very thin.  This session will help you examine the benefits and challenges of friendship in the workplace.  We will discuss common stumbling blocks like social media posts, as well how you can coach others to create healthy boundaries in your organization.  It will encourage you to redefine what workplace friendship should look like for you, and how to set and maintain those lines going forward.

HR Matters: Grooming Next Generation Leaders (MSHR081115)

HR Matters: Managing Difficult Performance Reviews (MSHR081214)

As a manager, it’s critical that you say these words on occasion: “We need to discuss your performance.” Unfortunately, this statement brings discomfort to managers at every level. When conducted well, performance discussions strengthen working relationships, zero-in on priorities, and identify developmental needs of your team members to meet their short- and long-term goals. This session will provide you with tips and strategies to handle even your most challenging employees. You will learn how to: • Prepare your employee for the conversation • Overcome review challenges related to poor performance • Identify nonverbal clues that can reveal hidden thoughts • Deliver corrective feedback that inspires, motivates and gets results • Direct the conversation so that your employee leaves with a sense of fairness and commitment

Your Self-Talk Matters: Why Saying is Believing (MSHR081319)

It’s been estimated that you think between 20,000 and 70,000 thoughts a day, and all that inner dialogue adds up! Research reveals that self-talk can have a huge impact on personal success, but what steps can you take to harness this ongoing battle in your brain? This session will explore strategies to bring self-awareness to your inner voice, and will offer realistic ways to shift your perspective so you can harness the science behind self-talk, once and for all. This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership. (self-talk, dialogue, success, self-awareness, perspective, communications)

HR Matters: Workplace Tech Etiquette: What You Need to Know (MSHR081418)

From phone calls and text messages to emails and social media sites, technology has given us countless ways to connect with one another. But, along with this convenience comes a whole new set of etiquette rules. Employees and their supervisors are faced with the responsibility of knowing the etiquette associated with each method and device.  This session will offer savvy strategies for effective workplace use of technology.  This session will be taught by Kim Strom, Coordinator of Computer Training Services, Meridian Technology Center. Kim works with businesses and organizations to understand how they utilize technology and identifies the skills needed to maximize their use. Kim and her team design and implement customized training plans as well as develop the short-course computer training that is available for individuals in the Meridian district. Kim’s professional background includes 20 years in the software and application development industry. Her areas of expertise include programming, database design, website development, project management, end-user training, and any of the Microsoft Office suite of products. Kim is also a certified facilitator in the Myers-Briggs Type Indicator and Management You. In addition, she has experience as a clinical professor at Oklahoma State University. Kim holds a bachelor’s in mathematics and a master’s in business administration. (HR, human resources, leader, leadership, strategies, technology, etiquette, social media, determination, accountability)  

HR Matters: Everyone Communicates, Few Connect (MSHR090815)

HR Matters: Creating Successful Office Spaces (MSHR090914)

A recent survey on workplace disorganization revealed the annual cost of U.S. job-related inefficiency for full-time employees looking for misplaced items in the office tops $89 billion annually. Your organization’s office environment makes a profound impact your employees’ productivity. Professional organizer Shannon Cowan will share how to create efficient, aesthetically pleasing work spaces that will encourage your team members to be more productive and efficient. You will learn: • Key elements of organized spaces • Tips for designing functional storage • Ways your work spaces can complement workflow • Common organizing pitfalls and how to avoid them

When Coaching Doesn't Cut It (MSHR091019)

Nothing spikes a manager’s anxiety level quite like having to terminate a team member. Sometimes, though, it’s the best thing you can do for your organization, as well as the employee’s long-term success. So how do you let someone go with compassion and dignity, and respectfully protect your business in the process? This session will outline a step-by-step process to help you manage your nerves, so you can make the best of a highly challenging situation. This session will be facilitated by Kim Poff. Kim’s successful career in Oklahoma’s state government spanned over 23 years. In addition to her 18 years in law enforcement, she oversaw the development and implementation of a brand new compliance and investigative division for a large state agency. Training and development, organizational management, investigative operations, project management and process improvement represent the core elements of her experience. She has conducted training for corporations, small businesses, universities and other clientele, and she is recognized as a subject-matter expert for facilitating workplace and community outreach learning modules. (challenging conversations, giving feedback, confrontations, management, employee success)

HR Matters: Crucial Conversations (MSHR091118)

Difficult conversations are an inevitable part of leadership. How should you prepare for this kind of discussion? How do you find the right words in the moment? And how can you manage the exchange so that it goes as smoothly as possible? This session will equip you with skills for communicating when the stakes are high, opinions vary, and emotions run strong. You will learn strategies to reach alignment and agreement related to decision-making, commitment to action, productivity and relationships, and you will improve your team’s culture by fostering trust and respect. Krista Scammahorn has 20 years’ experience with Sales, Marketing, Six Sigma Quality, and Organizational Development. She cannot wait to get out of bed in the morning to provide people with tools and resources to facilitate their personal success and that of their organization. Her passion is to engage employees through relevant training. (HR, human resources, leader, leadership, trust, respect, alignment, motivation, communication, strategies, emotions, anger, accountability)

HR Matters: A Culture of Respect (MSHR091217)

“Respect” can mean different things to different people. In this session, we explore common indicators of respect in the workplace, generational ideas about respect, our personal perceptions of respect, and strategies to cultivate a culture of respect.

HR Matters: Smartphone Overtime: Monitoring Wage & Hour Issues in the Modern Workplace (MSHR091316)

The eight-to-five workday is quickly going by the wayside, due in large part to the popularity of smartphones.  The work environment continues to creep beyond the office to the car, the home, and anywhere with a steady wireless signal.  As this change ensues, employers must utilize advanced planning and clear policies to minimize the risk of overtime claims from an increasingly connected workforce.  Madalene Witterholt, a director for Crowe & Dunlevy in Tulsa, will discuss how our uber-connected behavior matches up with the Fair Labor Standards Act.  She will also discuss the change of exemption status and how it could impact your workplace.

Free to Focus: Incorporating Paper Planning in Your Digital Life (MSHR100819)

In the whirlwind of busyness, it can be easy to get swept up in technology and lose sight of our major goals and priorities.  It gets tough to filter the important from merely urgent, and soon weeks feel crammed with no real achievement to show for your effort.  If this sounds like you, the last thing you need is another mobile app or desktop program to help keep your life on track. Incorporating paper planning into your healthiest digital routines can create a hybrid system that will help you focus on your most important roles and goals.   This class will guide you to determine: why switching to paper might be a solution; what you need a planner to do; how to choose one that exceeds your expectations; ways to incorporate it into your real life; how to transition strategically to a new set of powerful habits so you can continue to successfully use your new tool. Samples of several popular planners will be available so you can review them in person. Lunch is included in the registration fee. Marcy Luter works with businesses and organizations of all kinds to meet their goals through training and other educational opportunities for their greatest asset … their human resources. Her areas of expertise include personal effectiveness and time management, playing to your strengths, communication skills and team dynamics. Marcy holds a bachelor’s in agricultural communications from Oklahoma State University, and she is a certified facilitator and trainer for FranklinCovey, Gallup’s StrengthsQuest assessment, Development Dimensions International, AchieveGlobal and Myers Briggs Type Indicator. (goals, planning, mobile apps, scheduling, time management, habits)

HR Matters: Leaders Create Space - Transforming Disruption into Clarity for Life and Work (MSHR100918)

You can’t avoid the disruptions in life and business, but you can transform your response from something happened “to you” to something happened “for you”.  Do that, and you will enjoy greater success personally and professionally.  Based on his new book by the same name, this session will unpack Steve’s coaching philosophy and will allow you to: Write the story you want to tell; Explore the three creations of leadership so you can think and act differently, in order to improve yourself; Learn how to experience breakthrough performance at work and in life. Come ready to engage in the coaching conversation and be encouraged to push into your full potential. Steve Laswell is the Founder and President of Next Level Executive Coaching, LLC in Tulsa, Oklahoma. As a speaker and certified executive coach, he has authored three books. As a leadership coach, he develops self-managed teams and leaders through team-based and executive level one-on-one coaching. (HR, human resources, leader, leadership, performance, coaching, communication, success, motivation, determination, accountability)

HR Matters: Secrets to Constructive Conflict Resolution (MSHR101017)

Effectively managing conflict is arguably the hardest thing a leader has to do.  Unfortunately, if you’re a leader and you’re doing your job, you have no choice. Workplace conflict happens everywhere, and ignoring it can be costly. Time wasted in gossip and other unproductive activities, plus all the friction it creates between employees and work groups, certainly can take a toll. This session will utilize interactive discussions regarding conflict-inducing workplace scenarios to highlight the best strategies for resolving conflict constructively.

HR Matters: From Cheerleaders to Vampires - Elements of Employee Engagement (MSHR101116)

Employee engagement is getting a lot of hype right now, and for good reason. By definition, this term refers to the emotional commitment employees have to their organization and its goals. This means engaged employees don’t work just for a paycheck, or just for the next promotion. They actually care about their work and their company, and they’re willing to offer up discretionary effort to do their job right, consistently. This session will help you better understand how employee engagement is affecting your workplace. You will learn: • Best practices for cultivating an environment of increased team productivity and motivation, regardless of personality or role • Tips to identify the cheerleaders and vampires within your organization, and the difference between employee satisfaction and engagement • The role of both the manager, and the team, for sustained engagement • How engagement level is directly tied to performance and attendance.

HR Matters: Avoiding Wage and Hour Mistakes (MSHR101315)

HR Matters: Internet Security - Protecting Your Business Online (MSHR101414)

The internet has changed our lives in countless positive ways, but it also has a dark side. Personal privacy online is no longer possible, leaving you at risk from shady individuals, companies and security agencies. The decisions you and your colleagues make when you’re online can have major ramifications on your business. Come learn strategies and tips for how to better secure yourself and your business involvement online. Topics to be covered include: • Password fortification and management • Secure web browsing • Email • Social media • Credit and financial account monitoring • Computer security • Mobile device security

HR Matters: How to Address Dress Code Drama (MSHR110816)

A company’s dress code can set the tone for employees and the customers you serve. Every workplace has a different dress code for different reasons. Some companies regulate everything from shoe type to skirt length while others are open to creative expressions such as piercings and tattoos. Either way, interpretation of these expectations can lead to some murky and challenging situations. In this session, a panel of leaders from local businesses will unpack how they’ve handled their dress code issues. Hear the pros and cons of a formal policy versus a more lenient and creative approach, and learn ways to educate employees of your expectations and get tips on how to deal with those who push the boundaries.

HR Matters: Train to Retain (MSHR111015)

HR Matters: Turning Socially Engaged Employees into Brand Advocates (MSHR111114)

According to a recent study, 77% of customers are more likely to buy a product when it’s recommended by a trusted source. Your organization’s current advertising and marketing may accurately describe what your product can do, but in the age of social media, consumers are more likely to trust what other people say about your brand. What if you could turn your current employees who are active social media users into brand advocates for your business, and strengthen your company through their posts and connections? Social media expert Sherry Roden will highlight local businesses who have successfully mastered this concept, and she will share tips and techniques on how you can duplicate their success in your business!

Walk a Mile in the Customer's Shoes: Providing Empathic Service (MSHR111219)

We can understand our customers because we are all customers too. When we put ourselves in the customer’s shoes, we make a human connection and help others feel like they matter, a hallmark of great customer service. Empathy is a powerful people skill, and one that can be learned and developed. Participants will learn how to better express empathy, gather ideas to cultivate more empathy, and connect empathy to quality customer service. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (customers, service, empathy, connection, people skills, connect, quality)

HR Matters: Setting Goals that Work (MSHR111318)

Great results are rarely accidents. As the end of the year approaches, everyone begins thinking about new goals, but any time is the perfect time to look ahead. Some people absolutely adore the process of reflecting on the past and considering the future, while others would rather go in for a root canal. Regardless of where you fall on that spectrum, getting clear on what you want and why is important. Great goals coupled with a solid plan of action make all the difference. This session will help you unpack a fresh spin on the goal setting process, so 2019 can be your best year yet! This session's instructor is Bonnie Cain-Wood. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (HR, human resources, leader, leadership, goals, plan of action, finish, motivation, delegation, determination, accountability)

HR Matters: Mindfulness at Work: Reduce Stress and Achieve More (MSHR111417)

Mindfulness is more than a buzzword, and it has begun to transform the American workplace. This interactive session will give you the essential tools to start reaping the benefits of staying in the present, even when work gets busy. You will learn how to reduce stress, be more productive, develop your leadership skills and achieve more.  

Lunchtime Learning: Why Workplace Ethics Matter (MSLL012820)

Most of us see strong black-and-white boundaries when it comes to legal or illegal activities, but ethical boundaries can be a bit trickier to navigate.  The middle zone is usually gray, and we must regularly rely on our own interpretation of what will maintain trust between everyone involved. This session will dive deeper into why ethics matter in today’s business climate, and how you can steer through the challenges to make decisions that honor your principles and demonstrate respect to those around you. 

Kim Poff's successful career in Oklahoma’s state government spanned over 23 years. In addition to her 18 years in law enforcement, she oversaw the development and implementation of a brand new compliance and investigative division for a large state agency. Training and development, organizational management, investigative operations, project management and process improvement represent the core elements of her experience.  She has conducted training for corporations, small businesses, universities and other clientele, and she is recognized as a subject-matter expert for facilitating  workplace and community outreach learning modules.

(trust, ethics, boundaries, challenges, respect, communication)

Lunchtime Learning: Pause Before You Post - Social Media Best Practices for Professionals (MSLL021120)

Social media gives us a highly public outlet to air our opinions, which has blurred the lines between people’s personal and public lives.  But how do your off-duty posts affect your identity at work and to your clients?  This session will offer strategies to avoid controversy, monitor your connections, avoid oversharing, and do damage control when something goes awry.  Plan to attend and ensure your online presence is an asset, not a liability.

(social media, controversy, damage control, public opinions, communications)

Lunchtime Learning: Negaholics Anonymous (MSLL022520)

If phrases like ‘that’ll never work’, or ‘things are terrible around here’ sound familiar, chances are you deal with negaholics on a regular basis. Individuals who are addicted to negative thinking can slow projects to a grinding halt and destroy team spirit, making everyone around them miserable. Learn how to transform negative attitudes into positive behaviors to reduce your stress and increase your job satisfaction.

This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership.

(negativity, positivity, communication, relationships, productivity, leadership, teams)

Lunchtime Learning: Recruiting Talent When the Labor Market's Tight (MSLL031020)

Are you on the hunt for a new employee?  Your ideal candidate is most likely employed elsewhere, and he or she has multiple opportunities to consider.  Because of this, you need to utilize some specific strategies to sell your company and what you have to offer.  This engaging panel discussion, complete with retail, manufacturing, health care and tech company representatives, will explore how local employers are reaching people when they have an opening, how different organizations play to different generations, how to write job descriptions that resonate, and how your business can make a positive impression on an applicant through the whole process. 

Dr. Rebecca Eastham, Executive Director of Business & Industry Services for Meridian Technology Center, will be the facilitator.

(employees, hiring strategies, employers, reaching people, applicants, positive impression)

Lunchtime Learning: The Alter Ego Effect - The Power of Secret Identities to Transform Your Life (MSLL033120)

Before stage fright, impostor syndrome, emotional baggage, and the other dubious gifts of adulthood, everyone pretended to be a superhero, a favorite athlete, an inspiring entertainer, a nurse, a firefighter, a lion or whatever captured their imagination. And yet, that natural creativity is slowly squeezed out of us because we think it's 'time to grow up.' But what if you could tap into imagination to unleash a new version of yourself, ready-made to live your best life?  While anyone attempting ambitious things faces adversity, resistance and challenges, this session based on the book by the same name will challenge you to ask a new question: "Who or what needs to show up to make your success inevitable?"  You may not be using those traits in the moments when you need them the most, so come and learn how to activate the power already nested inside of you.

Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others.

(adversity, challenges, resistance, success, power, best traits)

Lunchtime Learning: Coaching Underperforming Employees (MSLL041420)

As a leader, underperformance isn’t acceptable. It’s exasperating, time-consuming, and deflating to your colleagues. But what do you do when a teammate isn’t performing up to snuff? How do you help turn around the problematic behavior, all while maintaining their dignity and your sanity in the process? This session will explore the core components of successful workplace coaching, so you can boost accountability and performance for everyone involved.

Amie Haar is the Coordinator for Training and Development at the OSU Foundation in Stillwater. She is passionate about many things, including her faith, her family, the power of a good belly laugh, and education. She believes strongly in helping others to find their true purpose, and does so by using tools such as the Gallup StrengthsFinder. She enjoys facilitating, coaching, writing strategy, and mentoring while at the office, and outside of the office loves being with her husband Josh, her three children Ava, Miles, and Warren, cracking open a new book, settling in for a good movie, and going on all kinds of new adventures.

(performance, accountability, team, coaching)

Lunchtime Learning: Is the Customer Always Right? (MSLL042820)

Customers can be irate or belligerent for a variety of reasons – some justified, some not.  How you respond can make the difference between someone who feels satisfied with the resolution, and one who is so furious they bad mouth you on social media.  This session will highlight the most common causes of customer drama, and then share best practices for diffusing them, so both you and the customer can walk away feeling good about the experience.

This session’s instructor is Anna Irwin.  Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership.

(customer service, irate customers, negativity, communication, drama, best practices, satisfied customers)

Optimal Outcomes - Free Yourself from Conflict at Work, at Home, and in Life (VIRTUAL) (MSLL081120)

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Based on a book by Jennifer Goldman-Wetzler, PhD, this session explores eight groundbreaking practices proven to help people everywhere free themselves from conflict. Applying the practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.

Anna Irwin is a Human Behavior Specialist, focusing in the people skills arena. Anna assists individuals as they master their communication and leadership skills, ensuring they become an invaluable member on any team they are part of in all areas of their life. Anna has worked with numerous organizations across the state in an effort to improve their leadership, communication and team cohesiveness skills. Anna holds a B.A. in communication from UCO and an M.A. in organizational behavior from Boston University.

(conflict, collaboration, problem solving, resolutions, optimal, leadership, management)

Innovative Leadership (VIRTUAL) (MSLL082520)

As part of a work team, we have extraordinary knowledge and expertise. We are skilled in getting the real work done each day. Despite that, you may be asking yourself some questions. What are we trying to achieve and why? How do we accomplish our goals? What people and resources do we need to make it happen? Innovation leadership weaves together traditional leadership processes with principles of innovative thinking to help shift our understanding of situations and open the door for new approaches and solutions. This virtual session will explore six innovative thinking skills and how leaders need to apply them to create innovative responses to change and challenges in teams, departments and organizations.

Dr. Rebecca Eastham, Executive Director of Business & Industry Services for Meridian Technology Center, will be the facilitator for this virtual event. .

(leadership, innovation, teams, goals, thinking skills)

I Did Not Sign Up for This: Learning to Embrace Change (VIRTUAL) (MSLL092320)

In work and in life, change is inevitable. Some changes are planned, while others are unanticipated or even unwelcome. Each change bring a slew of transitions and adjustments that take time and energy. This virtual session will offer strategies to guide you through the process of change. You’ll learn insights regarding the science of change and the emotions it evokes, as well as tips on how to navigate the process of stretching your comfort zone and creating new thought and behavior patterns to project you forward, both personally and professionally.

Bonnie Cain-Wood loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others.

(change, transitions, strategies, comfort zone, behavior, professionally, personally)

Deep Work: Rules for Focused Success in a Distracted World (VIRTUAL) (MSLL102220)

'Deep work' is the ability to focus without distraction on a cognitively demanding task. Coined by author and professor Cal Newport, deep work will make you better at what you do, let you achieve more in less time and provide the sense of true fulfilment that comes from the mastery of a skill. In short, deep work is like a superpower in our increasingly competitive economy. In this virtual session based on the book by the same name, you will learn how to develop and cultivate a deep work practice, so you can get more of the right things done.

This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership.

(focus, cognitivitely, time management, work practice, leadership, deep work)

Five Signs It's Time for a Company Culture Overhaul (VIRTUAL) (MSLL111720)

When a company’s performance isn't at its best, employee competence and commitment are frequently blamed. Quite often, though, it’s actually the company culture that needs an adjustment. This virtual session will explore the patterns of behavior that indicate your culture may need a facelift, and Amie will offer strategies to overcome those behaviors and convert your organization to a high functioning and values-driven culture, where you and your colleagues can thrive. Amie Haar will be the facilitator.

(culture, performance, behavior, strategies, high functioning, values driven)

Lunchtime Learning Series (VIRTUAL) (MSLLSERIES)

OPTIMAL OUTCOMES: FREE YOURSELF FROM CONFLICT AT WORK, AT HOME AND IN LIFE - AUGUST 11, 2020

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Based on a book by Jennifer Goldman-Wetzler, PhD, this session explores eight groundbreaking practices proven to help people everywhere free themselves from conflict. Applying the practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.

This virtual session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership.

INNOVATIVE LEADERSHIP - AUGUST 25, 2020

As part of a work team, we have extraordinary knowledge and expertise. We are skilled in getting the real work done each day. Despite that, you may be asking yourself some questions. What are we trying to achieve and why? How do we accomplish our goals? What people and resources do we need to make it happen? Innovation leadership weaves together traditional leadership processes with principles of innovative thinking to help shift our understanding of situations and open the door for new approaches and solutions. This virtual session will explore six innovative thinking skills and how leaders need to apply them to create innovative responses to change and challenges in teams, departments and organizations.

Dr. Rebecca Eastham, Executive Director of Business & Industry Services for Meridian Technology Center, will be the facilitator for this virtual event.

I DID NOT SIGN UP FOR THIS: LEARNING TO EMBRACE CHANGE - SEPTEMBER 23, 2020

In work and in life, change is inevitable. Some changes are planned, while others are unanticipated or even unwelcome. Each change bring a slew of transitions and adjustments that take time and energy. This virtual session will offer strategies to guide you through the process of change. You’ll learn insights regarding the science of change and the emotions it evokes, as well as tips on how to navigate the process of stretching your comfort zone and creating new thought and behavior patterns to project you forward, both personally and professionally.

Bonnie Cain-Wood loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others.

DEEP WORK: RULES FOR FOCUSED SUCCESS IN A DISTRACTED WORLD - OCTOBER 22, 2020

'Deep work' is the ability to focus without distraction on a cognitively demanding task. Coined by author and professor Cal Newport, deep work will make you better at what you do, let you achieve more in less time and provide the sense of true fulfilment that comes from the mastery of a skill. In short, deep work is like a superpower in our increasingly competitive economy. In this virtual session based on the book by the same name, you will learn how to develop and cultivate a deep work practice, so you can get more of the right things done.

This virtual session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership.

FIVE SIGNS IT'S TIME FOR A COMPANY CULTURE OVERHAUL - NOVEMBER 17, 2020

When a company’s performance isn't at its best, employee competence and commitment are frequently blamed. Quite often, though, it’s actually the company culture that needs an adjustment. This virtual session will explore the patterns of behavior that indicate your culture may need a facelift, and Amie will offer strategies to overcome those behaviors and convert your organization to a high functioning and values-driven culture, where you and your colleagues can thrive. Amie Haar will be the facilitator.

$39 for all 5 sessions if registered prior to July 31, 2020. After July 31, 2020, it will be $50 for all 5 sessions. 

Strengths Based Leadership - Understanding Talent Themes (MSLS101315)

Strengths Based Leadership - Understanding Talent Themes Pt 2 (MSLS110215)

Strengths Based Leadership - Wrap Up (MSLS120815)

Strengths Based Leadership, Part 1 (MSLS82016)

Strengths Based Leadership, Part 2 (MSLS82516)

Strengths Based Leadership: Understanding Followers' Needs (Part 3) (MSLS91219)

Myers-Briggs Delta Tau Delta Fraternity (MSMYBR)

Coaching/Mentoring (MSNCM1)

Team Building (MSNSTB)

Know Your Talents, Grow Your Strengths - TechCAP (MSOD051117)

Know Your Talents, Grow Your Strengths (MSOD121814)

Supervisory Academy (MSOE012115)

OE: Supervisory Academy (MSOE012516)

FranklinCovey's: Building Process Excellence (MSOE012617)

How well do your organization’s core processes drive results? Every organization has processes and steps designed. How well they work is another matter. If your core processes do not enable individuals to produce the results you want—systematically and predictably—then the results are left to chance. Or worse, they could disappear altogether when one of your key leaders exits the organization. The ability to achieve goals depends on the quality of the systems and steps used to achieve them. The Building Process Excellence program helps leaders understand how great systems operate and how they enable systematic, predictable results. Leaders attending the Building Process Excellence program learn how to: Create excellent systems and processes. Systematically identify areas that need adjustment or improvement. Improve the predictability of results. Maximize the effectiveness of your organization’s work processes. Lunch Included

Supervisory Academy (MSOE013017)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.

Supervisory Academy (MSOE020719)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (leaders, managers, budget, standard, performance-driven, people-oriented)

Supervisory Academy (MSOE020818)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value. This session's instructor is Bonnie Cain-Wood. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (supervisor, supervisory academy, develop, teamwork, communication, value, engagement, motivation, accountability, leader, leadership)

Coaching Series (MSOE021020)

Leaders are responsible for creating and maintaining an environment that contributes to employee motivation, employee commitment, and brings out the best in people every day. Effective leaders understand which behaviors influence the success of those around them, and coaching is the cornerstone to that process. During this interactive series, facilitator Carol Naberhaus will highlight many of those behaviors that, if practiced on a daily basis, will promote and build trusting, working relationships through the power of positive reinforcement, setting clear expectations, and giving specific, targeted, and timely feedback.

Carol’s career has spanned over 35 years in several industries. Beginning in 1983, she worked for 17 years in the computer disk industry. The last 13 of those years, she held the position of plant manager. She managed various departments including engineering, operations, human resources, finance, and quality in organizations ranging from 75 to 1,100 employees. In 2002, Carol started training and consulting for the Oklahoma CareerTech system for the Business and Industry Services Division. Currently she contracts with several schools including Francis-Tuttle, Red River, Pontotoc, Meridian, Southern and Mid-America Technology Centers. Carol’s area of focus include, but are not limited to supervisory skills, coaching, team development and project management.

(coaching, leadership, management, success, interactive, relationships, positive reinforcement)

FranklinCovey's: Unleashing Talent (MSOE022317)

Are the leaders in your organization tapping into their employees’ highest potential? In an economy where competitive edge relies on the skills and knowledge of the workers inside your organization, today’s management leaders must know how to help individuals unleash their talents. If workers are to make their highest and best contribution, they need leaders who understand what motivates them, what matters most to them, and what their strongest abilities are. To unleash this new generation’s talent, leaders must have a new mind-set, skill-set, and tool-set. Leaders who implement the tools and skills of the Unleashing Talent program will gain: · The ability to engage in meaningful conversations that enable team members to contribute their talent to the organization’s needs. The tools to empower team members to create a clear picture of how they will contribute. Consistent achievement of goals through proven processes. The means for holding leaders and teams accountable in achieving individual and team goals. Lunch is included.

OE: Mental Health First Aid (MSOE022516)

Supervisory Academy (MSOE022720)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.

Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others.

(supervisors, leadership, management, communication, performance, people-oriented)

OE: 7 Habits for Highly Effective People (MSOE030316)

FranklinCovey's: Leading Across Generations (MSOE032317)

For the first time in history, there are four distinct generations in the workforce: Traditionalists, Baby Boomers, Gen Xers, and Millennials…all with their own perspectives, styles, and expectations. These differences often create misunderstandings, stereotypes, and conflicts; but what worked in the past with three generations no longer works with four. Leaders know they need to get their teams past the stereotyping and through the conflicts so they can keep the focus on the work but they don’t know how. But what if leaders could leverage the differences between generations instead of just eliminating conflict? FranklinCovey’s Leading Across Generations gives leaders a profound understanding of the differences between generations. Much more than the typical awareness program, participants in the Leading Across Generations program: Gain an understanding of the specific differences between the four generations in today’s workforce. Learn why the typical approaches no longer work with four generations in the workplace and what does. Learn how to engage the “whole person” in helping team members from every generation apply their unique talents and contribution. Lunch is included.

Tactictal Confrontations (MSOE032714)

Know Your Talents, Grow Your Strengths (MSOE042214)

Leadercast 2018 (MSOE050418)

The world is looking for great leaders to follow. In order to become those leaders to the outside, we have to lead ourselves first. We must walk the walk. How do you lead yourself effectively? How do you develop your core principles and values so that your leadership is an outpouring of your innermost self? And how much more will those who follow you benefit from your leadership when you lead yourself well? Leadercast will help you explore these questions and more. The speakers who will take the stage will inspire you to lead yourself, so you can lead your families, your organizations and your communities. (leader, leadership, leadercast, lead yourself, effectiveness, integrity, communication, performance, responsibility) To view other short-term classes go to https://sis.meridiantech.edu/CE_Intro2.cfm

Leadercast Stillwater - Building Healthy Teams (MSOE052319)

What defines a team's success? Is it based solely on achievement, or is there more to the story? The best leaders know a successful team is made when focus, care, attention and development is directed to its members. Healthy teams yield fulfilled employees, effective collaboration, high organizational engagement and greater long-term success. Leadercast 2019 will bring experts in organizational health to help attendees master the art and science of developing and leading healthy teams. $69 Early bird rate available through Friday, March 29th. After that the price is $79. Price includes breakfast and lunch. (leaders, teams, collaboration, organizational, engagement, success, healthy, focus, development, leading)

Leadercast 2020: Positive Disruption (OLT) (MSOE052920)

Disturbance. Disorder. Disarrangement. Many people think these are negatives in the workplace. But Leadercast 2020 will explain why disruption is the best way to make positive, lasting change in your organization.  The speakers who will take the stage are change makers. They are trailblazers. They are people who face big ideas head on and take their teams to new heights. Learn from our leadership experts on how to purposefully interrupt organizational functions to bring new energy, ideas, processes and success to your team. At Leadercast 2020, you will discover how you can upset the normal workflow to bring positive change in your organization.

$79 Early bird rate available through Friday, March 27th.  After that, the price is $89.  Price includes breakfast and lunch.

Ignite Your Influence Series: Innovative Leadership (MSOE090116)

As part of a work team, we have extraordinary knowledge and expertise. We are skilled practitioners in jobs and know how to get the job done. As leaders, we ask questions such as, what are we trying to achieve and why? How do we accomplish our goals? What people and resources do we need to make it happen? Innovation leadership weaves together traditional leadership processes with principles of innovative thinking to help shift our understanding of situations and open the door for new approaches and solutions. This session will explore six innovative thinking skills and how leaders need to apply them to create innovative responses to change and challenges in teams, departments and the organization. Lunch is included.

Hazed and Confused: Navigating Medical Marijuana in the Workplace (VIRTUAL) (MSOE090820)

Now that Oklahoma permits medical marijuana use, employees are increasingly turning to cannabis as a treatment option for various health conditions.  Is your business prepared to maintain a safe and productive workplace, while balancing the legal obligations of your business?  During this highly engaging virtual session, Mackenzie Wilfong will offer: An in-depth discussion of Oklahoma medical marijuana legislation and regulations focusing on the current state of the law. Guidance to help employers determine which positions are safety-sensitive and therefore exempt from protections afforded to holders of medical marijuana licenses. Sample notifications to ensure employees are aware of the safety sensitive nature of their position. Discussion of modifications to current drug-free workplace policies including the usage of a model reasonable suspicion checklist to use if a supervisor suspects drug-use prior to requiring a drug-test. All session participants will also be provided with templates to notify employees of their safety sensitive position, medical marijuana employment policies, and a model reasonable suspicion checklist.  

Currently, Mackenzie Wilfong is the General Counsel for Tulsa Community College, which serves over 25,000 students on four campuses in Tulsa County. Following law school, Mackenzie practiced litigation at a national law firm in Kansas City where she specialized in Education and Employment Law. After leaving private practice, she joined the United States Department of Education, Office for Civil Rights as a federal enforcement attorney investigating allegations of harassment and discrimination in educational institutions in a five state region. Most recently, Mackenzie was Associate General Counsel for the Board of Regents of the Oklahoma State University and Agricultural and Mechanical Colleges, representing nine Colleges and Universities across Oklahoma.

(medical marijuana, drug free workplace, safety, sensitive, employment policies; human resources)

Supervisory Academy (MSOE090919)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (leaders, managers, budget, standard, performance-driven, people-oriented)

Supervisory Academy (MSOE091014)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.

Supervisory Academy (MSOE091018)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (leaders, leadership, supervisors, managers, performance, value, budget, teams, communication)

Supervisory Academy (VIRTUAL) (MSOE091420)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This virtual training series helps managers think on their feet as they work with people to create value.

Bonnie Cain-Wood loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others.

(supervisors, leadership, management, communication, performance, people-oriented)

Supervisory Academy (MSOE091615)

Effective Business Writing (MSOE091714)

Employees often devote up to three hours each day struggling to express their thoughts and recommendations in writing. Sadly, this time is squandered if their emails, reports and other documents are misinterpreted or even ignored. With awkward sentence structure, poor organization, and murky language, most written communication drops off the radar due to information clutter. To boost business competitiveness, you must cut through the clutter and communicate clearly – without leaving anything open to misinterpretation or misunderstanding. This course offers a solution to boost your business writing skills. You will practice writing to communicate your message in a way that makes you look polished and professional on paper. Come learn how to set quality writing standards and increase your productivity, resolve issues, avoid errors, and heighten your credibility. Includes morning and afternoon refreshments

Supervisory Academy (MSOE091817)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.

Supervisory Academy (MSOE091916)

The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.

FranklinCovey's: The Four Imperatives of Great Leadership (MSOE092216)

"In the ever-increasing war for talent, the stakes have never been higher. Companies cannot afford to lose the knowledge and abilities that exist on their team. Organizations that want to retain their best and brightest must have leaders who understand the radically new paradigm from which the knowledge worker operates. The 4 Imperatives of Great Leaders workshop provides the foundation for those in leadership positions to think, act, and lead from this new paradigm. Participants in The 4 Imperatives of Great Leaders program learn powerful concepts and leave with tools and skills to help them: Inspire trust, as well as the knowledge to identify and address the four chronic problems that undermine success Create an environment where productivity and creativity thrive Positively respond to team feedback, dramatically improve team relationships, and to adeptly—and positively—use accountability in the drive toward excellence." Lunch is included.

Present Like a Pro: Making Presentations Meaningful and Memorable (MSOE092414)

Every great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what to say and being comfortable with your communication skills. This session will help you learn how to influence others during presentations so you can elicit a favorable response from your audience. You’ll learn to make your presentations visually, vocally and verbally effective. After the session, you can schedule a one hour video coaching session to practice your new skills in a supportive environment.

Know Your Talents, Grow Your Strengths (MSOE092518)

Do you have the opportunity to do what you do best every day? Chances are, you don’t. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. It is possible to change all that, though, by harnessing the power of your strengths. This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership. (leaders, leadership, strengths, weaknesses, engagement, teamwork, productivity, communication)

E3 Mastermind Series (MSOE093019)

Leading Effective Meetings (MSOE100214)

Employees typically spend up to 40% percent of their work hours preparing for and participating in meetings. With poor planning and unclear agendas, meetings end up losing focus and devouring time, energy, resources, and money. This perpetuates an environment where people show up late for meetings or leave early, no one takes the lead, decisions are delayed, and worst of all, people don’t take action after the meeting. This workshop teaches how to run effective meetings by frontloading before the meeting, focusing productively during the meeting, and following through successfully after the meeting. Whether it’s managing a large project across teams, improving business communication, or addressing difficult situations, you will gain the skills to increase accountability and productivity.

Leadercast Women 2017 (MSOE100517)

The vision for Leadercast Women 2017 is to create a positive, safe, comfortable, and collaborative environment for women to have an amazing leadership experience. By creating an event where leaders at all levels and from all walks of life can hear experts share their experiences, engage in meaningful dialogue, and connect at a deeper level with others who are on that same journey, the world can be changed for the better. Early bird pricing of $69 when enrolled by August 25, 2017. Pricing goes to $79 after August 25, 2017.

Ignite Your Influence Series: Be Heard: Winning Over Audiences Small & Large (MSOE100616)

Your words have impact. Every time you speak up, whether you’re giving a presentation, sharing your thoughts in a meeting, or giving feedback, you strengthen or lessen your influence. Influential speakers need two unique qualities: appropriate communication skills and personal confidence. Confidence comes from knowing what to say and being comfortable with your communication skills. This session will teach you how to influence others during presentations and interactions so you can elicit a favorable response from those around you. You'll learn to make all aspects of your presentations more visually, vocally and verbally effective. Lunch is included.

John Maxwell's Learn 2 Lead (MSOE100716)

The 5 Choices to Extraordinary Productivity (MSOE101514)

The difference between sinking and soaring lies in your ability to make wise choices. In this new training solution offered through FranklinCovey, you will learn how to transform your life by making five fundamental choices to dramatically increase your ability to achieve extraordinary outcomes.

DISC: Understanding Your Communication Style (MSOE101916)

Open Enrollment: The 5 Choices for Extraordinary Productivity (MSOE102015)

Effective Negotiations (MSOE102715)

FranklinCovey's: Inspiring Trust (MSOE102716)

"For organizations whose competitive edge depends on speed to market and worker productivity, the hidden costs of low-trust work environments can rob them of their competitive advantage and credibility. Low trust issues like bureaucracy, politics, redundancy, and high turnover rates can negate speed-to market advantages and bring productivity to a screeching halt. Inspiring Trust teaches those in leadership positions why building a high-trust work environment must be as essential as any other measurable economic goal of the organization. As a path to a new culture is forged, organizations will reap immediate as well as long-term high-trust dividends in the form of: • Increased speed to market • Increased shareholder value • Accelerated growth • Enhanced innovation • Better execution • Heightened loyalty" Lunch is included.

Leadercast Women 2020: Ripple Effect (OLT) (MSOE102920)

One tiny action leads to impactful reactions that reverberate beyond their humble beginning. This is especially true in leadership. Leaders carry great responsibility to act with foresight, knowing their decisions can affect those well beyond their network and their time, just as the pebble’s splash echoed throughout an entire pond. At Leadercast Women 2020: Ripple Effect, our cast of women leadership experts will share how they’ve leveraged change around them and used their influence to make impressions beyond their reach. Attendees will see first-hand how focused intentionality and dedication can be used to transform the world.

Virtual Training - Cost is $59. 

(leadership, women, leverage, change, dedication, intentionality , influence)

Ignite Your Influence Series: Take Back Your Time (MSOE110316)

Time management is not just a matter of “getting more organized.” Instead it is about coming up with your own system for balancing competing draws on you and your time. In this class we will discuss time management techniques such as the difference between urgent and important, triage, and project management. Whether juggling tasks with competing deadlines, or scheduling a project, these techniques can help you perform better. Interactive examples will help strengthen the process of improving your time management, along with your overall happiness.Lunch is included.

How to Connect in Business in 90 Seconds or Less (MSOE110614)

In business as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable. This class will help you learn to see the potential in every interaction with others, from an accidental meeting in a social setting, to a brainstorming session, to a formal presentation before a large group. You will dig into the fundamentals of persuasion, purpose, and personality to get the basis of self-confidence and effective communication. You will also learn how to: • Choose the right attitude - by being welcoming, enthusiastic, curious and resourceful. • Send the right signals - with your face, body and voice. • Get people talking and keep them talking - with a short statement and an open-ended question. This training session can have a life-changing impact on customer relationships and sales success as well as every other personal relationship in your life.

Open Enrollment: Supervisory Academy (MSOE111115)

Know Your Talents, Grow Your Strengths (MSOE111314)

Do you have the opportunity to do what you do best every day? Chances are, you don’t. All too often, our natural talents go untapped, and we devote more time to fixing our shortcomings than to developing our strengths. Before this session you will pinpoint your top five strengths using Gallup’s online Strengthsfinder 2.0 assessment. You will come to class ready to discover how your strengths have shaped your past and present circumstances, and how you can leverage them to achieve your goals in the future. You will learn to develop your strengths by building on your greatest talents… the way you most naturally think, feel, and behave.

Leadercast Women 2018 (MSOE111518)

Leadercast Women 2018 is a one-day conference where you’ll be inspired and guided by women leaders who wish to share their insights, experiences and revelations on how to be the best leader you can possibly be. You’ll be impressed by the achievements of our speakers and riveted by the courage and talents of these women. You will learn how you, too, can be a leader who motivates people and champions ideas in ways you never thought possible. Early bird pricing of $69 when enrolled by September 21, 2018. Pricing goes to $79 after September 21, 2018.

FranklinCovey's: Clarifying Your Team's Purpose and Strategy (MSOE111716)

"Employees who don’t understand how their jobs align with the organization’s key goals and strategies are more likely to produce work that is simply adequate rather than exceptional. When management leaders fail to ensure that employees have a clear understanding of how their contributions support the overall purpose, time and resources are squandered on aimless pursuits and busywork. Create a system to Clarify Your Team’s Purpose and Strategy. This powerful program helps leaders understand that clarity at every level is critical to an organization’s success. They gain a clear understanding of their own purpose and how their job fits into the organization’s strategy and mission. Leaders who attend the program will gain: ·The ability to connect their team’s purpose to the mission, values, and strategy of the organization. ·The means to help team members understand their jobs and how they are key contributors to the organization’s goals. ·Skills, tools, and a plan for leading their team in executing on the organization’s most important goals. ·A clear Team Purpose Statement to implement with their teams." Lunch is included.

Leadercast Women: Take Courage (MSOE112119)

Courage is not the absence of fear; courage is acting in spite of fear. Opportunities to take courage rise every day in many forms, and it’s up to us to seize those moments in our leadership. At Leadercast Women 2019, attendees will be emboldened to take courage in their daily lives, whether it be in the workplace or at home. At this one-day leadership event, nine leading women will share their inspirational stories of courage while also teaching us steps to enable change in our lives. $79 Early Bird Rate available through Friday, September 20, 2019; after that, the price is $89. Price includes breakfast and lunch. (women, leaders, courage, inspiration, change)

Know Your Talents, Grow Your Strengths (MSOE121316)

Do you have the opportunity to do what you do best every day? Chances are, you don’t. All too often, our natural talents go untapped, and we devote more time to fixing our shortcomings than to developing our strengths. Before this session you will pinpoint your top five strengths using Gallup’s online Strengthsfinder 2.0 assessment. You will come to class ready to discover how your strengths have shaped your past and present circumstances, and how you can leverage them to achieve your goals in the future. You will learn to develop your strengths by building on your greatest talents … the way you most naturally think, feel and behave.

Coaching Series (MSOE21020B)

Leaders are responsible for creating and maintaining an environment that contributes to employee motivation, employee commitment, and brings out the best in people every day. Effective leaders understand which behaviors influence the success of those around them, and coaching is the cornerstone to that process. During this interactive series, facilitator Carol Naberhaus will highlight many of those behaviors that, if practiced on a daily basis, will promote and build trusting, working relationships through the power of positive reinforcement, setting clear expectations, and giving specific, targeted, and timely feedback.

Carol’s career has spanned over 35 years in several industries. Beginning in 1983, she worked for 17 years in the computer disk industry. The last 13 of those years, she held the position of plant manager. She managed various departments including engineering, operations, human resources, finance, and quality in organizations ranging from 75 to 1,100 employees. In 2002, Carol started training and consulting for the Oklahoma CareerTech system for the Business and Industry Services Division. Currently she contracts with several schools including Francis-Tuttle, Red River, Pontotoc, Meridian, Southern and Mid-America Technology Centers. Carol’s area of focus include, but are not limited to supervisory skills, coaching, team development and project management.

(coaching, leadership, management, success, interactive, relationships, positive reinforcement)

OE: Know Your Talents, Grow Your Strengths (MSOE22516B)

Crushing This Crisis (OLT) (MSOE52720)

Change Impact - Management Processes (OLT) (MSOE60320)

The New Normal (OLT) (MSOE61020)

Ignite Your Influence Series: Innovative Leadership (MSOE90116)

As part of a work team, we have extraordinary knowledge and expertise. We are skilled practitioners in jobs and know how to get the job done. As leaders, we ask questions such as, what are we trying to achieve and why? How do we accomplish our goals? What people and resources do we need to make it happen? Innovation leadership weaves together traditional leadership processes with principles of innovative thinking to help shift our understanding of situations and open the door for new approaches and solutions. This session will explore six innovative thinking skills and how leaders need to apply them to create innovative responses to change and challenges in teams, departments and the organization.

Team Engagement as a Business Strategy (MSOHL41117)

Know Your Talents, Grow Your Strengths (MSORA70617)

Making Better Decisions in Life and Work (MSOS080918)

Dining Etiquette (MSOSU32816)

Retreat - Strategic Planning (MSOSU52417)

Stategic Planning Retreat (MSOSU52715)

Hitting a Hospitality Homerun (MSOT51915)

Telephone Training (MSPC4710)

Link Up, Lean In and Lean On (MSPC71410)

Performance Management (MSPM)

Presentations (MSPRES01)

Presenting Like a Pro (MSPRESPRO)

MS1433

Running Effective Meetings (MSREM)

Results Oriented Communication Techniques (MSROCT)

Lunch & Learn: Legal Update (MSSA011515)

Lunch & Learn: Legal Update (MSSA011620)

SAHRA Lunch & Learn: Legal Update (MSSA011719)

SAHRA Lunch & Learn Legal Update (MSSA011818)

SAHRA Lunch & Learn: Legal Update (MSSA011917)

SAHRA Lunch & Learn: Legal Update (MSSA012116)

Lunch & Learn: Tset Healthy Living Program (MSSA021518)

SAHRA Lunch & Learn: Workplace Flexibility (MSSA021617)

SAHRA Lunch & Learn: StrengthsFinder (MSSA021816)

Multi-Media for Business (MSSA021915)

The Art of Networking (MSSA031215)

Lunch & Learn: Leadership Principles for Leading Delicate to Difficult Conversations (MSSA031419)

Disc Styles for Better Communication (MSSA031518)

SAHRa Lunch & Learn: Generational Differences (MSSA032317)

SAHRA Lunch & Learn: Diversity in the Workplace (MSSA032416)

Lunch & Learn: Workers' Compensation (MSSA041819)

SAHRA Lunch & Learn: It's Cheaper than Going to Jail - Dealing with Difficult Co-Workers & Customers (MSSA051718)

Conducting Legally Defensible Interal Investigations - SAHRA (MSSA051817)

SAHRA Luncheon Meeting (MSSA051916)

Background Checks (MSSA061517)

SAHRA Lunch & Learn: Wellness in the Workplace (MSSA061616)

Employee Wellness (MSSA061815)

Lunch & Learn: Running on Empty - Understanding Fatigue in the Workplace (MSSA062019)

SAHRA Lunch & Learn: Perception is Reality (MSSA062118)

SAHRA Lunch & Learn: Optimizing Performance Through Coaching (MSSA071918)

SAHRA Lunch & Learn: Unemployment Appeals (MSSA072017)

Mentoring: Constructing Future Leaders - SAHRA Lunch & Learn (MSSA072116)

Lunch & Learn: Intergenerational Workplace Communication (MSSA081618)

SAHRA Lunch & Learn: Post Traumatic Stress Disorder (MSSA081717)

Mentoring Programs - SAHRA Lunch & Learn (MSSA081816)

Lunch & Learn SAHRA-Passing of State Question 788 Medical Marijuana Legalization (MSSA091318)

SAHRA Lunch & Learn: Public Safety in Human Resources (MSSA091417)

Approachable Leadership - SAHRA Lunch & Learn (MSSA092216)

Lunch & Learn: Social Media and the Modern Workplace (MSSA092619)

Lunch & Learn: Speed Hating - A Date with Discrimination (MSSA101818)

SAHRA Lunch & Learn: Community Engagement (MSSA101917)

Employment Law - SAHRA Lunch & Learn (MSSA102016)

SAHRA Lunch & Learn: FLSA Update (MSSA102215)

Lunch & Learn: USERRA Rights & Veteran Employment & Training (MSSA102219)

Lunch & Learn (MSSA102314)

SAHRA Lunch & Learn: Emotional Intelligence (MSSA111617)

SAHRA Lunch & Learn: Oklahoma ABLE TECH (MSSA111716)

SAHRA Lunch & Learn: HR Roundtable Discussion (MSSA111915)

Lunch & Learn (MSSA112014)

Lunch & Learn: Our Driving Concern - Why Employers Should Be Concerned About Employee Driving Safety (MSSA112918)

Lunch & Learn: Roadmap to Fost(h)r Engagement (MSSA11719)

Lunch & Learn: HR is a Marathon (MSSA22020)

"FLSA" (MSSA52115)

Lunch & Learn: Workforce Development - Incentives & Opportunities (OLT) (MSSA61820)

ESGR: Employer Support of the Guard & Reserve (MSSA71615)

Lunch & Learn: Accommodations for Applicants & Employees with Disabilities (MSSA71819)

Lunch & Learn: The Art of Awkward (MSSA81519)

Legislative Panel - Lunch & Learn (MSSA82015)

Lunch & Learn (MSSA82114)

Supervising Generations (MSSA91015)

Lunch & Learn (MSSAHRA)

Lunch & Learn (MSSC1027)

Strategic Planning (MSSC111214)

Know Your Talents, Grow Your Strengths (MSSC111516)

Goal Setting for Your Small Business (MSSC12115)

Legal Speak Workshop (MSSC71018)

HR for Small Business (MSSC80515)

Strengths Based Leadership - Intro (MSSC82215)

Maximize Your Team - Leadership Stillwater (MSSC90815)

Strategic Planning (CEDS planning for Pawnee Tribe) (MSSP093019)

Communications (MSSPSCOMM)

Know Your Talents, Grow Your Strengths (MSSQ062216)

Know Your Talents, Grow Your Strengths (MSSQ102010)

Know Your Talent-Grow Your Strengths (MSSQ91709)

Know Your Talent-Grow Your Strength (MSSQ92209)

Know Your Talents, Grow Your Strengths (MSSQKICK)

Strengths Based Leadership (MSSQL)

Know Your Talents, Grow Your Strengths (MSSQSMC)

Developing Your Deam (MSTEAMDV)

Time Management (MSTIMEMGT)

Training The Trainer (MSTTODOC)

OPMUG-Vibration Institute Level II Train (MSVILII)

Winning the Workplace Challenge (MSWWC)

SUPERVISORY SKILLS (MSY6MC13)

Leadership Training (MSYALT)

COMMUNICATION SKILLS TRAINING (MSYMS3)

CUSTOMER SERVICE TRAINING (MSYMS44)

CUSTOMER SERVICE TRAINING (MSYMS53)

YPS Lunch & Learn: Smart Community Source - Priorities & Tactics - How You Can Be Part of It (MSYP012518)

YPS Lunch & Learn - Money Smart Resolutions (MSYP012716)

Lunch & Learn: Using Tax Deductions for Your Advantage (MSYP012815)

Lunch & Learn-Beef Up Your Network (MSYP022416)

Lunch & Learn: Kick it into Gear (MSYP022515)

Lunch & Learn: How to Get Published Featuring Local Authors (MSYP032515)

Know Your Talents, Grow Your Strengths (MSYP040419)

YPS Lunch & Learn= Touring the Town (MSYP042516)

YPS Lunch & Learn: Big Brothers Big Sisters of OK (MSYP042617)

YPS Lunch & Learn: Art Education Programs & Workshops (MSYP052417)

Lunch & Learn: Oklahoma Weekend Getaways (MSYP052715)

YPS - Lunch & Learn: Living Loud Lunch Tour (MSYP062216)

Follow the Leader: Be the Type of Person People Want to Follow (MSYP062415)

YPS Lunch & Learn: Loyal & True - OSU Alumni (MSYP062817)

Smart People Win (MSYP072314)

YPS Lunch & Learn: All Smiles - Business & Entrepreneurship (MSYP072617)

YPS Lunch Learn: The ABC's of Agriculture (MSYP072716)

YPS Lunch & Learn: Pokes Posse (MSYP082317)

YPS Lunch & Learn: Pistols Firing (MSYP082416)

Pistols Firing - OSU Football (MSYP082714)

YPS Lunch & Learn: Bleating for Business (MSYP092717)

YPS Lunch & Learn: Time for Your Checkup! (MSYP092816)

YPS Lunch & Learn: Personal Finance (MSYP102517)

Identity Theft (MSYP102815)

YPS Lunch & Learn: Salsa Sampler (MSYP111517)

Tech Toys for the Holiday Season - Lunch & Learn (MSYP112015)

YPS Lunch & Learn: Holiday Party Tips (MSYP112316)

Lunch & Learn: Art of Networking (MSYP112614)

Lunch & Learn - SPD - Community Outreach Program (MSYP22217)

YPS Lunch & Learn: 911, What's Your Emergency? (MSYP32217)

Lunch-n-Learn: Make Work Fun (MSYP32316)

Workplace Wellness (MSYP72215)

Lunch-n-Learn: Pistols Firing - Here Comes the Bullett (MSYP82615)

Learn How to Jump Start Your Own Business (MSYP92414)

Smart Money Resolutions (MSYPSMR)

Lunch & Learn: There's an App for That (MSYPTAFT)

Managing Challenging Situations/People (SMGCH126)

Leadership (SOL113)

Basic Spray Finishing Simulation (TS1503ASCO)

AS9100 Rev C inetrnal Auditor Training (TS1702)

CPIM Execution and Control of Operations (ECO) Ditch Witch (TS1802)

CPIM Execution and Control of Operations (ECO) Ditch Witch (TS1802B)

CPIM Execution and Control of Operations (ECO) Review Ditch Witch (TS1802C)

Systems Alignment & Integration Principles (SAIP) (TS2001F)

Manufacturing Math, Measure, Gauging & Blueprint Reading (TS2001G)

Communications & Team Building (TS2001H)

Lean 101 (TSCM61615)

Rapid Improvement Event (RIE) - Consumables (TSRIE40416)

Rapid Improvement Event (RIE) - Assembly (TSRIE42516)

Buehler Hardness Tensile Test Equipment (TSTIP1943N)

CNC Operator Training (TSTP2414AD)