Course Information
for Management Services Department
Customer Service (BD223)
Credits:0
Train the Trainer (CTRAIN142)
Credits:0
Social Media (MFAC10219)
Credits:0
Coaching for Optimal Performance (MS0318E)
Credits:0
Networking: The Love Hate Relationship with Building Relationships (MS042715)
Credits:0
Q2 Roles and Goals (MS051815)
Credits:0
What Got You Here Won't Get You There (MS062215)
Credits:0
Resolving Conflict (MS0722)
Credits:0
MS1417B
Behavioral Interviewing (MS0908)
Credits:0
StrengthsQuest (MS0917)
Credits:0
Time Management (MS1010)
Credits:0
Managing Up (MS1012)
Credits:0
Supervisory Academy (MS1013)
Credits:0
Motivating Your Employees (MS1115)
Credits:0
Stress Reduction and Stress Relief (MS1411V)
Credits:0
Stress Reduction and Stress Relief (MS1411X)
Credits:0
Managing Up: Building a Better Relationship with Your Boss (MS1424G)
Credits:0
Managing Up: Building a Better Relationship with Your Boss (MS1424H)
Credits:0
Learning to Listen and Communicate (MS1424I)
Credits:0
Learning to Listen and Communicate (MS1424J)
Credits:0
Equipping Yourself for Canged Management (MS1424K)
Credits:0
Equipping Yourself for Change Management (MS1424L)
Credits:0
Coaching: A Strategic Tool for Effective Leadership (MS1424M)
Credits:0
Developing Your Team (MS1424N)
Credits:0
Accountability: Taking Ownership of Your Role as a Leader (MS1424O)
Credits:0
What Got You Here Won't Get You There: How Successful People Become Even More successful (MS1424Q)
Credits:0
Building and Maintaining Strong Work Teams (MS1424S)
Credits:0
Tipping Sacred Cows: Kick the Bad Habits that Masquerade as Virtues (MS1424U)
Credits:0
5 Choices Report Session (MS1429C)
Credits:0
Stress Relief Training (MS1433)
Credits:0
Gallup's Q12: Employee Engagement (MS1433B)
Credits:0
Critical Elements of Customer Service (MS1434CREC)
Credits:0
Running Effective Meetings (MS1435AC)
Credits:0
Providing Feedback: A Guide to Understanding Employee Motivation (MS1435AD)
Credits:0
Accountability: Taking Ownership of Your Role (MS1435AG)
Credits:0
Results-Oriented Communication Techniques (MS1435AJ)
Credits:0
Succeeding With Your Boss (MS1435AK)
Credits:0
What Got You Here Won't Get You There (MS1435AN)
Credits:0
Effective Coaching (MS1435AR)
Credits:0
Managing Employee Performance Issues (MS1435AS)
Credits:0
Presenting Like a Pro (MS1435AT)
Credits:0
Results-Oriented Communication Techniques (MS1435D)
Credits:0
Succeeding with Your Boss (MS1435E)
Credits:0
Accoutnability: Taking Ownership of Your Role (MS1435F)
Credits:0
How to Thrive During Change (MS1435I)
Credits:0
Results-Oriented Communication Techniques (MS1435J)
Credits:0
Providing Feedback: A Guide to Understanding Employee Motivation (MS1435K)
Credits:0
Effective Coaching (MS1435L)
Credits:0
Managing Employee Performance Issues (MS1435M)
Credits:0
Critical Skills for Effective Leadership (MS1435N)
Credits:0
Coping with Stress (MS1435O)
Credits:0
Accountability: Taking Ownership of Your Role (MS1435Q)
Credits:0
Time Management-Getting the Right Things Done (MS1435R)
Credits:0
How to Trhive During Change (MS1435S)
Credits:0
Know Your Talents, Grow Your Strengths (MS1439)
Credits:0
Know Your Talents, Grow Your Strengths (MS1440)
Credits:0
Employment Engagement Starts at the Top (MS1441)
Credits:0
DISC Personality Profile Training (MS1442BCOS)
Credits:0
Essentials of Customer Service (MS1442COS)
Credits:0
Service Excellence (MS1445)
Credits:0
Know Your Talents Grow Your Strengths (MS1501B)
Credits:0
5 Essentials of Well Being (MS1501C)
Credits:0
DISC Personality Profile Training (MS1501COS)
Credits:0
Presenting Like a Pro (MS1501D)
Credits:0
QBQ Building Personal Accountability (MS1501F)
Credits:0
What Got You Here Won't Get You There (CSLA) (MS1501G)
Credits:0
Critical Skills for Effective Leadership (MS1501H)
Credits:0
Understanding Your Management Style with DISC (MS1501I)
Credits:0
Credibility - How Leaders Gain It and Lose It (MS1501J)
Credits:0
There's No Such Thing as Business Ethics (MS1501K)
Credits:0
Gung Ho! Improving Morale in the Workplace (MS1501L)
Credits:0
Servant Leadership (CSLA) (MS1501M)
Credits:0
Trust Works - Four Keys to Building Lasting Relationships (MS1501N)
Credits:0
Customer Service for Leaders (CSLA) (MS1501O)
Credits:0
Leading Others Through Conflict (CSLA) (MS1501P)
Credits:0
Stress Management for Leaders (MS1501Q)
Credits:0
Challenging Conversations (CSLA) (MS1501R)
Credits:0
Tipping Sacred Cows (MS1501S)
Credits:0
Innovation Leadership - CSLA (MS1501T)
Credits:0
Leadership Made Simple By Clarifying Your Role (MS1501U)
Credits:0
Q12: Assessing Employment Engagement (CSLA) (MS1501V)
Credits:4
Five Choices to Extraordinary Productivity (CSLA) (MS1501W)
Credits:0
Understanding Your Management Style with DISC (MS1501X)
Credits:0
Innovative Leadership (CSLA Alumni) (MS1501Y)
Credits:0
Disc Personality Profile Assessment (MS1502CMW)
Credits:0
Five Choices Follow Up Report (MS1504B)
Credits:0
Know Your Talents, Grow Your Strengths (MS1505SD)
Credits:0
Conquering Fear of Speaking in Public (MS1506AB)
Credits:0
Decisive: How to Make Better Choices in Life and Work (MS1506AC)
Credits:0
It's About Time (MS1506AD)
Credits:0
ABC's of Supervising Others (MS1506AE)
Credits:0
Essentials of Customer Service (MS1506AF)
Credits:0
Can We Count on You? Why Accountability Matters (MS1506AG)
Credits:0
Managing Difficult Conversations (MS1506AH)
Credits:0
Understanding Your Communication Style (DISC) (MS1506AI)
Credits:0
Understanding Your Communication Style (DISC) (MS1506AJ)
Credits:0
Leadership is Not Earned in the Free Space (MS1506AK)
Credits:0
It's Okay to Be the Boss (PD) (MS1506AN)
Credits:0
Gung Ho! How You Can Improve Moral in the Workplace (MS1506AO)
Credits:0
Conquering Your Fear of Public Speaking (PDP (MS1506AQ)
Credits:0
DISC: Understanding Your Communication Style (MS1506AR)
Credits:0
Effective Coaching (PD) (MS1506AS)
Credits:0
DISC: Understanding Your Communication Style (MS1506AT)
Credits:0
Essentials of Customer Service (MS1506AU)
Credits:0
Essentials of Customer Service (MS1506B)
Credits:0
Coping with Stress (MS1506C)
Credits:0
Art of Delegation (MS1506COS)
Credits:0
Succeeding with Your Boss (MS1506D)
Credits:0
Emotional Intelligence & Optimal Performance (MS1506E)
Credits:0
Attitude Virus (MS1506F)
Credits:0
Essentials of Customer Service (MS1506G)
Credits:0
Learning to Listen and Communicate (MS1506H)
Credits:0
Time Management: Getting the Right Things Done (MS1506I)
Credits:0
Dealing with Conflict (MS1506K)
Credits:0
Running Effective Meetings (MS1506L)
Credits:0
Can We Count on You? (MS1506M)
Credits:0
Essentials of Customer Service (MS1506N)
Credits:0
Effective Business Writing (MS1506O)
Credits:0
Developing Your Team: An Introduction to Coaching (MS1506S)
Credits:0
Providing Feedback: A Guide to Understanding Employee Motivation (MS1506T)
Credits:0
Presenting Like a Pro (MS1506U)
Credits:0
What Got You Here Won't Get You There (MS1506V)
Credits:0
Learning to Listen and Communicate (MS1506W)
Credits:0
Essentials of Customer Service (MS1506X)
Credits:0
Understanding the Dynamics of Change (MS1506Z)
Credits:0
Toy Box Leadership Lessons (MS1507OFB)
Credits:0
Peer Interviewing (MS1508SMC)
Credits:0
Operations Retreat - Arrow Minded (MS1509COS)
Credits:0
Innovative Leadersip (CSLA Alumni) (MS150X)
Credits:0
Customer Service (MS1510SMC)
Credits:0
Know Your Talents Grow Your Strengths (MS1511SMC)
Credits:0
Being Decisive: Make Better Choices in Life and At Work (MS1512)
Credits:0
Know Your Talents, Grow Your Strengths (MS1513)
Credits:0
Putting the Fun in Fundraising (MS1514COS)
Credits:0
HR Boot Camp - Session I (MS1515CMW)
Credits:0
HR Boot Camp - Session 2 (MS1515F)
Credits:0
HR Boot Camp - Session 3 (MS1515K)
Credits:0
HR Boot Camp Session I Make Up (MS1515P)
Credits:0
HR Boot Camp Session 2 Make Up (MS1515Q)
Credits:0
HR Boot Camp Session 3 Make Up (MS1515R)
Credits:0
Telling Isn't Training (MS1516B)
Credits:0
Hitting a Hospitality Homerun (MS1516OTIA)
Credits:0
Communicating Across Generations (MS1517MO)
Credits:0
Know Your Strengths, Grow Your Talents (MS1519E)
Credits:0
Know Your Strengths, Grow Your Talents (MS1519F)
Credits:0
Know Your Strengths, Grow Your Talents (MS1519G)
Credits:0
Know Your Talents, Grow Your Strengths (MS1519SD)
Credits:0
Dealing with Distractions in the Workplace (MS1520ARM)
Credits:0
Working with Different Generations (MS1520B)
Credits:0
Managing Challenging Conversations (MS1520C)
Credits:0
Internal Customer Service: Working Together as an Organization (MS1520D)
Credits:0
Communication Strategies (MS1520E)
Credits:0
How to Sharpen Your Business Writing Skills (MS1520F)
Credits:0
Building a High Performance Team (MS1520G)
Credits:0
Strength Based Leadership (MS1521B)
Credits:0
Strengths Based Leadership (MS1521C)
Credits:0
Strengths Based Leadership (MS1521D)
Credits:0
Stregths Based Leadership (MS1521SD)
Credits:0
Being Decisive: Make Better Choices in Life and Work (MS1522OSU)
Credits:0
Understanding Your Community Style (DISC) (MS1523B)
Credits:0
Understanding Your community Style (DISC) (MS1523COS)
Credits:0
Pickles Customer Service - Staff (MS1524B)
Credits:0
Pickles Customer Service Staff (MS1524C)
Credits:0
Pickles for Administrators and Supervisors (MS1524CHS)
Credits:0
Pickles Customer Service Staff (MS1524D)
Credits:0
Pickles for Customer Service - Staff (MS1524E)
Credits:0
Pickles Customer Service-Staff (MS1524F)
Credits:0
Pickles Customer Service-Staff (MS1524G)
Credits:0
MBE: Becoming a Manager By Example (MS1525B)
Credits:0
MBE: Time Management (MS1525C)
Credits:0
A.R.R.O.W. Minded Workshop (MS1525COS)
Credits:0
MBE: Day to Day Coaching of Employees (MS1525D)
Credits:0
Creating Culture That Embraces Innovation and Change (MS1525E)
Credits:0
MBE: Building a Workplace of Accountability (MS1525F)
Credits:0
MBE: Team Work and Motivating People (MS1525G)
Credits:0
MBE: Dealing With Toxic People (MS1525H)
Credits:0
MBE: Understanding Performance Management and Giving Feedback (MS1525J)
Credits:0
MBE: Communication is a Must Skill of the MBE (MS1525K)
Credits:0
MBE: Adding Leadership to your Palette (MS1525L)
Credits:0
Performance and Goal Management (Supv) (MS1526B)
Credits:0
Performance and Goal Management (Supv) (MS1526C)
Credits:0
Performance and Goal Management (Supv) (MS1526CMW)
Credits:0
Performance and Goal Management (MS1526D)
Credits:0
Performance and Goal Management (MS1526E)
Credits:0
Performance and Goal Management (MS1526F)
Credits:0
Performance and Goal Management (MS1526G)
Credits:0
Performance and Goal Management (MS1526H)
Credits:0
Performance and Goal Management (MS1526I)
Credits:0
Performance and Goal Management (MS1526J)
Credits:0
Training Retreat - Communication Strategies (MS1527ARM)
Credits:0
Training Retreat - Communication Strategies (MS1527B)
Credits:0
Five Key Strategies to Improve our Well Being (MS1528)
Credits:0
Customer Service (MS1529B)
Credits:0
Disc Personality Profile Assessment (MS1529C)
Credits:0
Disc Personality Profile Assessment (MS1529REI)
Credits:0
Service Excellence (MS1530)
Credits:0
Strengths Based Leadership (MS1531)
Credits:0
Strategic Planning (MS1532)
Credits:0
Peer Interviewing (MS1533)
Credits:0
Peer Interviewing (MS1533B)
Credits:0
Peer Interviewing (MS1533C)
Credits:0
DISC: Understanding Your Communication Style (MS1534)
Credits:0
Real Colors Personality Assessment (MS1535)
Credits:0
Stress Management (MS1536)
Credits:0
Stress Management (MS1536B)
Credits:0
Know Your Talents, Grow Your Strengths (MS1537)
Credits:0
Strategic Planning (MS1538)
Credits:0
Facilitated Investigation Training - HR (MS1539)
Credits:0
Customer Service (MS1540)
Credits:0
Vision Casting (MS1541)
Credits:0
Introduction to Project Management (MS1542)
Credits:0
Project Management: The Basics for Success (MS1543)
Credits:0
Customer Service (MS1544)
Credits:0
The Five Essential Elements fo Your Well Being (MS1602)
Credits:0
Harassment/Discrimination Prevention - VP (MS1603)
Credits:0
Harassment/Discrimination Prevention - Staff (MS1603B)
Credits:0
Harassment/Discrimination Prevention - Supervisors (MS1603C)
Credits:0
Harassment/Discrimination Prevention - Staff (MS1603D)
Credits:0
Harassment/Discrimination Prevention - Staff (MS1603E)
Credits:0
Harassment/Discrimination Prevention - Staff (MS1603F)
Credits:0
Know Your Talents, Grow Your Strengths (MS1604)
Credits:0
Strategic Planning (MS1604B)
Credits:0
Supervisor Series - HR Law for Managers (MS1605)
Credits:0
Supervisor Series - HR Law for Managers (MS1605B)
Credits:0
Supervisor Series - HR Law for Managers (MS1605C)
Credits:0
Supervisor Series - HR Law for Managers (MS1605D)
Credits:0
Supervisor Series - HR Law for Managers (Ms1605E)
Credits:0
Supervisor Series - HR Law for Managers (MS1605F)
Credits:0
Supervisor Series - Discrimination & Compliance (MS1605G)
Credits:0
Supervisor Series - Discrimination & Compliance (MS1605H)
Credits:0
Supervisor Series - Discrimination & Compliance (MS1605J)
Credits:0
Supervisor Series - Discrimination & Compliance (MS1605K)
Credits:0
Supervisor Series - Discrimination & Compliance (MS1605L)
Credits:0
Supervisor Series - Investigations, Interviewing & Coaching (MS1605M)
Credits:0
Supervisor Series - Investigations, Interviewing & Coaching (MS1605N)
Credits:0
Supervisor Series - Investigations, Interviewing & Coaching (MS1605O)
Credits:0
Supervisor Series - Investigations, Interviewing & Coaching (Ms1605P)
Credits:0
Supervisor Series - Investigations, Interviewing & Coaching (MS1605Q)
Credits:0
Supervisor Series - Investigations, Interviewing & Coaching (MS1605R)
Credits:0
Supervisor Series - Discrimination & Compliance (MS1605T)
Credits:0
Project Management - Intermediate (MS1606)
Credits:0
DISC: Understanding Your Communication & Management Style (MS1607)
Credits:0
Innovative Leadership CSLA III (MS1607B)
Credits:0
7 Habits for Highly Effective People - CSLA III (MS1607C)
Credits:0
The Leadership Challenge - CSLA III (MS1607D)
Credits:0
Credibility: How Leaders Gain & Lose It - CSLA (MS1607E)
Credits:0
A Day in the Life of a Leader - CSLA IiI (MS1607F)
Credits:0
Know Your Talents, Grow Your Strengths - CSLA III (MS1607G)
Credits:0
Critical Skills for Effective Leadership - CSLA 3 (MS1607H)
Credits:0
Everyone Communicates, Few Connect - CSLA 3 (MS1607I)
Credits:0
Trust Works: Four Keys to Building Lasting Relationships (MS1607J)
Credits:0
Leading Others Through Conflict - CSLA (MS1607K)
Credits:0
Well Being - The Five Essential Elements - CSLA 3 (MS1607L)
Credits:0
CSLA: Lessons Learned Through Leadership (MS1607M)
Credits:0
Presenting Like a Pro - CSLA III (MS1607N)
Credits:0
CSLA: Challenging Conversations (MS1607OO)
Credits:0
Community Involvement - CSLA 3 (MS1607P)
Credits:0
CSLA: Make Leadership Simple by Clarifying Your Role (MS1607Q)
Credits:0
CSLA: There's No Such Thing as Business Ethics (MS1607R)
Credits:0
Follow the Leader: Be the Type of Person People Want to Follow - CSLA 3 (MS1607S)
Credits:0
Tipping Sacred Cows - Kick Bad Habits that Masquerade as Virtues (MS1607T)
Credits:0
Five Behaviors of a Cohesive Team (Ms1607U)
Credits:0
CSLA: 5 Choices for Extraordinary Productivity (MS1607V)
Credits:0
Leadership Lessons from the Yellow Brick Road - CSLA Alumni (MS1608)
Credits:0
The Leadership Challenge - CSLA Alumni (MS1608B)
Credits:0
Five Behaviors of a Cohesive Team - CSLA Alumni (MS1608C)
Credits:0
Conflict - A Constructive Approach (MS1609)
Credits:0
How to Be A Great Team Member (MS1609B)
Credits:0
Stress Management (MS1610)
Credits:0
Stress Management (MS1610B)
Credits:0
Peer Interviewing (MS1611)
Credits:0
Peer Interviewing (MS1611B)
Credits:0
Five Choices Follow-up CSLAII (MS1612)
Credits:0
Five Choices Follow-up CSLA I (MS1612B)
Credits:0
Process Improvement (MS1613)
Credits:0
Everyone Communicates, Few Connect (MS1614)
Credits:0
Challenging Conversations (MS1615)
Credits:0
Customer Service (MS1616)
Credits:0
Strategic Planning (MS1617)
Credits:0
Customer Service (MS1618)
Credits:0
Accountability (MS1619)
Credits:0
Accountability (Supervisors) (MS1619B)
Credits:0
Accountability (Supervisors) (MS1619C)
Credits:0
Accountability (Supervisors) (MS1619D)
Credits:0
Accountability (Supervisors) (MS1619E)
Credits:0
Leadership Series Session I: Emotional Intelligience (MS1620)
Credits:0
Leadership Series Session 2: Getting Stuff Done (MS1620B)
Credits:0
Leadership Series Session 3: Cultural Diversity & Motivation (MS1620C)
Credits:0
Using Technology to Communicate & Network Session 4 (MS1620D)
Credits:0
Leadership Series Session 5: Conflict Resolution/Handling Mistakes (MS1620E)
Credits:0
Leadership Series: Session 6 - Successful Onboarding (MS1620F)
Credits:0
Effective Negotiations (MS1621)
Credits:0
Effective Negotiations (MS1622)
Credits:0
Managing Up (MS1623)
Credits:0
Essentials of Customer Service - PD (MS1624)
Credits:0
Learning to Listen & Communicate Prof Dev (MS1624B)
Credits:0
Team Building (MS1625)
Credits:0
DISC Personality Profile Training (MS1626)
Credits:0
7 Habits for Highly Effective People - PD (MS1628)
Credits:0
The Art of Delegation - Prof Dev (MS1629)
Credits:0
Attitude Virus - Curing Negativity in the Workplace - Prof Dev (MS1629B)
Credits:0
Can We Count on You? Why Accountability Matters (MS1629C)
Credits:0
Essentials of Customer Service - PD (MS1629D)
Credits:0
Patience, Poise & Panic: Managing Emotions in the Workplace (MS1630)
Credits:0
Providing Feedback-A Guide to Understanding Employee Motivation (MS16305C)
Credits:0
Think Like a Writer: How to Write Anything (PD) (MS1630B)
Credits:0
Patience, Poise & Panic: Managing Emotions in the Workplace (MS1630C)
Credits:0
Presenting Like a Pro - Prof Dev (MS1630E)
Credits:0
Tour Guide Training (MS1631)
Credits:0
Balancing Your Time: Time Management (MS1632)
Credits:0
Leadership Team Planning and Training (MS1633)
Credits:0
Leadership Team Planning and Training - Session 2 (MS1633B)
Credits:0
Coping with Stress (MS1634)
Credits:0
Developing Your Team (MS1635)
Credits:0
Emotional Intelligence & Optimal Performance (MS1635D)
Credits:0
Balancing Your Time: Time Management (MS1635E)
Credits:0
Effective Coaching (MS1635F)
Credits:0
Colors (MS1636)
Credits:0
Know Your Talents, Grow Your Strengths (MS1637)
Credits:0
Strengths Based Leadership (MS1638)
Credits:0
Five Key Strategies to Improve Your Wellbeing (MS1639)
Credits:0
Decisive: How to Make Better Choices in Life and Work (MS1639B)
Credits:0
Know Your Talents, Grow Your Strengths (MS1640)
Credits:0
Dealing with Distractions - All Staff Lunch Series (MS1641)
Credits:0
CSLA Alumni: Lessons Learned Through Leadership (MS1642)
Credits:0
Peer Interviewing (MS1643)
Credits:0
Peer Interviewing (MS1643B)
Credits:0
Peer Interviewing (MS1643C)
Credits:0
Everyone Communicates, Few Connect (MS1644)
Credits:0
Supervisory Skills Training - Establishing Trust (MS1645)
Credits:0
Supervisory Skills Training - Establishing Trust (MS1645B)
Credits:0
Supervisory Skills Training - Coaching (MS1645C)
Credits:0
Supervisory Skills Training - Coaching (MS1645D)
Credits:0
Supervisory Skills Training - Motivation & Recognition (MS1645E)
Credits:0
Supervisory Skills Training - Motivation & Recognition (Ms1645F)
Credits:0
Supervisory Skills Training - Conflict (MS1645G)
Credits:0
Supervisory Skills Training - Conflict (MS1645H)
Credits:0
Supervisory Skills Training - Dealing with Difficult People (MS1645I)
Credits:0
Supervisory Skills Training - Dealing with Difficult People (MS1645J)
Credits:0
Follow the Leader: Be the Type of Person People Want to Follow (MS1646)
Credits:0
Follow the Leader: Be the Type of Person People Want to Follow - Session 2 (MS1646B)
Credits:0
Follow the Leader-Be the Type of Person People Want to Follow (MS1646C)
Credits:0
Strategic Planning (MS1647)
Credits:0
Well Being - The Five Essential Elements (MS1648)
Credits:0
Supervisory Skills - Establishing Trust (MS1649)
Credits:0
Supervisory Skills - Establishing Trust (MS1649B)
Credits:0
Supervisory Skills - Establishing Trust (MS1649C)
Credits:0
Supervisory Skills - Establishing Trust (MS1649C)
Credits:0
Supervisory Skills Training - Performance Management Session 2 Coaching (MS1649E)
Credits:0
Supervisory Skills Training - Performance Management Session 2 Coaching (MS1649F)
Credits:0
Supervisory Skills: Coaching (MS1649G)
Credits:0
Group 5
Supervisory Skills: Coaching (MS1649H)
Credits:0
Supervisory Skills Training - Boot Camp - Session I (MS1650)
Credits:0
Supervisory Skills Training - Boot Camp - Session 2 (MS1650B)
Credits:0
Supervisory Skills Training - Boot Camp - Session 3 (MS1650C)
Credits:0
Supervisory Skills Training - Boot Camp - Session 4 (MS1650D)
Credits:0
Making Leadership Simple By Clarifying Your Role - CSLA Alumni (MS1651)
Credits:0
Teambuilding and Visioncasting (MS1652)
Credits:0
Stand Up for Health: Self Care Strategies for Your Body (MS1653)
Credits:0
Supervisory Skills Training - Performance Management (MS1654)
Credits:0
Balancing Friendship and Management (MS1656)
Credits:0
Coaching: Developing Your Team (MS1657)
Credits:0
Generations - Critical Conversation (MS1701)
Credits:0
Supervisory Skills (Group 3) Motivation & Recognition (MS1702)
Credits:0
Supervisory Skills (Group 4) Motivation & Recognition (MS1702B)
Credits:0
Supervisory Skills (Group 5) Motivation & Recognition (MS1702C)
Credits:0
Supervisory Skills (Group 6) Motivation & Recognition (MS1702D)
Credits:0
Supervisory Skills (Group 3) Conflict (MS1702E)
Credits:0
Surpervisory Skills (Group 4) Conflict (MS1702F)
Credits:0
Supervisory Skills (Group 5) Conflict (MS1702G)
Credits:0
Supervisory Skills (Group 6) Conflict (MS1702H)
Credits:0
Supervisory Skills (grop 3) Dealing with Difficult People (MS1702I)
Credits:0
Supervisory Skills (Group 4) Dealing with Difficult People (MS1702J)
Credits:0
Supervisory Skills (Group 5) Dealing with Difficult People (MS1702K)
Credits:0
Supervisory Skills (Group 6) Dealing with Difficult People (MS1702L)
Credits:0
Supervisory Skills Series (MS1703)
Credits:0
Disc Personality Profile Training (MS1704)
Credits:0
Customer Service Initiative-Going to the Next Level-Supervisor (MS1705)
Credits:0
Customer Service Initiative-Going to the Next Level-Supervisor (MS1705B)
Credits:0
Customer Service Initiative - Going to the Next Level (MS1705C)
Credits:0
Customer Service Initiative - Going to the Next Level (MS1705D)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705E)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705F)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705G)
Credits:0
Customer Service Initiative for Employees-Going to the Next Level (MS1705H)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705I)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705J)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705K)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705L)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705M)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705N)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705O)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705P)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705Q)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705R)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1705S)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level6 (MS1705T)
Credits:0
Leadership Skills Series - Session 3 (MS1706)
Credits:0
Leadership Skills Series - Session 4 (MS1706B)
Credits:0
Performance Management: 5 Dysfunctions of a Team (MS1706D)
Credits:0
Board Retreat - Strategic Planning (MS1707)
Credits:0
Coaching - Effective Coaching (MS1708B)
Credits:0
Coaching-Providing Feedback: A Guide to Understanding Employee Motivation (MS1709)
Credits:0
Coaching - Performance Management (MS1709CMW)
Credits:0
Understanding Your Management Style with DISC - CSLA IV (MS1710)
Credits:0
Innovative Leadership - CSLA IV (MS1710B)
Credits:0
Influential Leadership - CSLA IV (MS1710C)
Credits:0
CSLA IV: Habits of Highly Effective People (MS1710D)
Credits:0
CSLA IV: Critical Skills for Effective Leadership (MS1710E)
Credits:0
Credibility: How Leaders Gain & Lose It - CSLA IV (MS1710F)
Credits:0
Everyone Communicates, Few Connect - CSLA IV (MS1710G)
Credits:0
Tipping Sacred Cows: Kick the Bad Habits that Masquerade as Virtues CSLA IV (MS1710HG)
Credits:0
The Art of Asking Better Questions - CSLA Alumni (MS1710I)
Credits:0
Culinary Communications Taste of Teamowrk - Palatable Problem Solving (MS1711)
Credits:0
Feedback and Conflict Resolution (MS1712)
Credits:0
Conflict - A Constructive Approach (MS1713)
Credits:0
COS Prof.Dev.: Balancing Besties & Business (MS1713AG)
Credits:0
CSLA Alumni: The 5 Languages of Appreciation in the Workplace (MS1713AH)
Credits:0
Prof. Dev.: Balancing Your Time - Time Management (MS1713AL)
Credits:0
Prof Dev.: Q12 Employee Engagement (MS1713AM)
Credits:0
Prof. Dev.: How to Be a Great Team Member (MS1713AN)
Credits:0
What Got You Here Won't Get You There (MS1713AP)
Credits:0
Learning to Listen and Communicate - Prof Dev (MS1713AQ)
Credits:0
Managing Employee Performance - Prof. Dev. (MS1713AR)
Credits:0
Succeeding with Your Boxx (MS1713AS)
Credits:0
Customer Service Initiative for Employees - Going to the Next Level (MS1713At)
Credits:0
Understanding Your Communication Style (Disc) (MS1713B)
Credits:0
Managing Challenging Conversations (MS1713C)
Credits:0
Supervising the Generations - CSLA Alumni (MS1713D)
Credits:0
Balancing Besties & Business (MS1713E)
Credits:0
Wrap Up Report - Coaching - Part 4 (MS1713F)
Credits:0
DISC: Understanding Your Communication Style (MS1713G)
Credits:0
Succeeding with Your Boss (MS1713I)
Credits:0
Learning Your Way Out of Conflict (MS1713K)
Credits:0
Developing INPowered Customer Service (MS1713L)
Credits:0
Conquering Your Fear of Public Speaking (MS1713N)
Credits:0
It's Okay to Be the Boss (MS1713P)
Credits:0
Decisive: How to Make Better Choices in Life and Work (MS1713U)
Credits:0
Patience, Poise & Panic: Managing Emotion in the Workplace (MS1713Y)
Credits:0
Trust Works! Four Keys to Building Lasting Relationships (MS1713Z)
Credits:0
Know Your Talents, Grow Your Strengths (MS1714)
Credits:0
Everyone Communicates, Few Connect (MS1715)
Credits:0
Everyone Communicates, Few Connect (MS1715B)
Credits:0
Everyone Communicates, Few Connect (MS1715C)
Credits:0
Everyone Communicates, Few Connect (MS1715D)
Credits:0
FranklinCovey's: Leading Across Generations (MS1716)
Credits:0
Know Your Talents, Grow Your Strengths (MS1718)
Credits:0
Managing Challenging Conversations (MS1719)
Credits:0
Strategic Planning (MS1720)
Credits:0
Leadership Series: Balancing Business with Friends (MS1721)
Credits:0
Leadership Series: Managing Conflict in the Workplace (MS1721B)
Credits:0
Leadership Series: Coaching as a Leader (MS1721C)
Credits:0
Leadership Series: A Culture of Respect (MS1721D)
Credits:0
Customer Service (MS1722)
Credits:0
Decisive: How to Make Better Choices in Life and Work (MS1723)
Credits:0
Peer Interviewing (MS1724)
Credits:0
Peer Interviewing (MS1724B)
Credits:0
Know Your Talents, Grow Your Strengths (MS1725)
Credits:0
Know Your Talents, Grow Your Strengths (MS1725B)
Credits:0
Strengths Based Leadership (MS1725C)
Credits:0
Know Your Talents, Grow Your Strengths (MS1725D)
Credits:0
Know Your Talents, Grow Your Strengths (MS1725E)
Credits:0
Know Your Talents, Grow Your Strengths (MS1725F)
Credits:0
Visioning/Strategic Planning (MS1727)
Credits:0
DISC: Understanding Your Communication Style (MS1728)
Credits:0
Know Your Talents, Grow Your Strengths (MS1729)
Credits:0
Leadership Development (MS1730)
Credits:0
Visioning/Strategic Planning/Board Training (MS1731)
Credits:0
Know Your Talents, Grow Your Strengths (MS1732)
Credits:0
Myers Briggs Type Indicator (MBTI) (MS1733)
Credits:0
Decisive: How to Make Better Choices in Life and Work (MS1734)
Credits:0
Understanding Your Management Style with DISC (MS1735)
Credits:0
Difficult Conversations (MS1736)
Credits:0
Managing Challenging Conversations Refresher (MS1737)
Credits:0
Strategic Planning (MS1738)
Credits:0
The Mindset of Leadership Series: Session 1 (MS1739)
Credits:0
The Mindset of Leadership Series: Session II (MS1739B)
Credits:0
The Mindset of Leadership Series: Session III (MS1739C)
Credits:0
Leadership Coaching Training Series (MS1740)
Credits:0
Strategic Planning (MS1741)
Credits:0
Get a Hold on Your Inventory (MS1742)
Credits:0
Strengths Based Leadership (MS1743)
Credits:0
The Mindset of Ledership (MS1744)
Credits:0
Change Management - SMC Leadership Development Institute) (MS1745)
Credits:0
Creating a Strengths-Fueled future (MS1746)
Credits:0
Peer Interviewing (MS1747)
Credits:0
Peer Interviewing (MS1747B)
Credits:0
Cultural Diversity Awareness (MS1749)
Credits:0
Get a Hold on Your Inventory (MS1750)
Credits:0
Leadership Coaching (MS1751)
Credits:0
Soft Skills are Harder Than You Think (MS1752)
Credits:0
Soft Skills are Harder Than You Think (MS1752B)
Credits:0
Soft Skills are Harder Than You Think (MS1752C)
Credits:0
Retreat Facilitation - Strengths (MS1753)
Credits:0
Understanding Your Communication Style with DISC (MS1754)
Credits:0
Creating a Culture of Accountability (MS1755)
Credits:0
Creating a Culture of Accountability - Session 2 (MS1755B)
Credits:0
Customer Service (MS1756)
Credits:0
Customer Service (MS1756B)
Credits:0
Customer Service (MS1756C)
Credits:0
Customer Service - Leadership Workshop (MS1756D)
Credits:0
Customer Service (MS1756E)
Credits:0
Customer Service (MS1756F)
Credits:0
Customer Service (MS1756G)
Credits:0
CSLA IV: Lessons Learned Through Leadership-City of Stillwater (MS1801)
Credits:0
Five Behaviors of a Cohesive Team - CSLA IV (MS1801B)
Credits:0
Know Your Talents, Grow Your Strengths CSLA IV (MS1801C)
Credits:0
Make Leadership Simple By Clarifying Your Role - CSLA IV (MS1801D)
Credits:0
5 Choicest to Extraordinary Productivity - CSLA IV (MS1801E)
Credits:0
Effective Coaching Through a Positive Environment CSLA Alumni (MS1801F)
Credits:0
CSLA IV: 5 Choices Follow-up Session (MS1801G)
Credits:0
Attitude Virus: Curing Negativity in the Workplace - Prof Dev (MS1802)
Credits:0
Essentials of Customer Service - Prof Dev (MS1802B)
Credits:0
Be Heard: Winning Over Audiences Small & Large (MS1802E)
Credits:0
Delivering INPowered Customer Service - Prof Dev (MS1802F)
Credits:0
Learning Your Way Out of Conflict - Prof Dev (MS1802G)
Credits:0
The Managerial Moment of Truth - Prof Dev (MS1802H)
Credits:0
The Managerial Moment of Truth - Prof Dev (MS1802I)
Credits:0
Forming Habits Before They Form You (MS1804)
Credits:0
Forming Habits Before They Form You (MS1804B)
Credits:0
Forming Habits Before They Form You (MS1804C)
Credits:0
Creating a Culture of Accountability-BancFirst (MS1806)
Credits:0
Creating a Culture of Accountability - Session 4 (MS1806B)
Credits:0
Consultation, Development & Implementation of Focus Groups (MS1807)
Credits:0
Kow Your Talents, Grow Your Strenghts (MS1808)
Credits:0
DISC/Conflict Resolution/Coaching (MS1809)
Credits:0
AIA OK Government Retreat and Facilitation-American Institute of Architects (AIA) Oklahoma (MS1811)
Credits:0
Colors Personality Assessment Training (MS1812)
Credits:0
Team Building - Session I (MS1813)
Credits:0
Effective Teamwork (MS1813B)
Credits:0
Peer Interviewing (MS1814)
Credits:0
Peer Interviewing (MS1814B)
Credits:0
Peer Interviewing (MS1814C)
Credits:0
Colors/Team Building (MS1816)
Credits:0
Understanding Your Management Style with DISC (MS1817)
Credits:0
Know Your Talents, Grow Your Strengths CSLA V (MS1817B)
Credits:0
7 Habits of Highly Effective People - CSLA V (MS1817C)
Credits:0
Critical Skills for Effective Leadership - CSLA V (MS1817D)
Credits:0
Influential Leadership - CSLA V (MS1817E)
Credits:0
Leveraging Laundry Leadership - CSLA V (MS1817F)
Credits:0
Leveraging Laundry Leadership - CSLA Alumni (MS1817G)
Credits:0
How to Be A More Ethical Leader - CSLA V (MS1817H)
Credits:0
How to Be A More Ethical Leader - CSLA Alumni (MS1817I)
Credits:0
Customer Service (All Managers) (MS1818)
Credits:0
Customer Service (all staff-AM session) (MS1818B)
Credits:0
Customer Service (All Staff) PM Session (MS1818C)
Credits:0
Customer Service (all managers) (MS1818D)
Credits:0
Customer Service (all staff-AM session) (MS1818E)
Credits:0
Customer Service (all staff-PM session) (MS1818F)
Credits:0
Everyone Communicates, Few Connect - Professional Development (MS1819)
Credits:0
Everyone Communicates, Few Connect - Professional Development (MS1819B)
Credits:0
Everyone Communicates, Few Connect (MS1819C)
Credits:0
Everyone Communicates, Few Connect (MS1819D)
Credits:0
Everyone Communicates, Few Connect - Professional Development (MS1819E)
Credits:0
Everyone Communicates, Few Connect - Professionsl Development (MS1819F)
Credits:0
Time and Talent Management - Professional Development (MS1819G)
Credits:0
Coaching as a Leader - Professional Development (MS1819H)
Credits:0
Be Heard: Winning Over Audiences Small & Large (MS1819I)
Credits:0
Managing Conflict in the Workplace - Professional Development (MS1819J)
Credits:0
Manage the Meeting - Mini Series (MS1819M)
Credits:0
Mini Series: ABC Model (MS1819O)
Credits:0
How to Be a Great Team Member (MS1819Q)
Credits:0
Making it Work - Mini Series (MS1819R)
Credits:0
Understanding Your Communication Style with DISC (MS1819S)
Credits:0
Everyone Communicates, Few Connect (MS1819T)
Credits:0
Everyone Communicates, Few Connect (MS1819U)
Credits:0
Staff to Supervisor Leadership Training (MS1820)
Credits:0
Staff to Supervisor Leadership Training (MS1820B)
Credits:0
Strategic Planning (MS1821)
Credits:0
Staff Retreat - Team Building & Facilitation Services (MS1822)
Credits:0
Colors (MS1823)
Credits:0
Franklin Covey: 5 Choices to Extraordinary Productivity (MS1824)
Credits:0
Five Choices to Extraordinary Productivity - Review Session (MS1824B)
Credits:0
7 Things You Should Know About Working with Millennials (MS1825)
Credits:0
Understanding Your Communication Style with DISCb (MS1826)
Credits:0
Supervisory Training (MS1827)
Credits:0
Strengths Based Leadership (MS1828)
Credits:0
Decisive: How to Make Better Choices in LIfe and Work (MS1829)
Credits:0
Colors Personality Training (Group I) (MS1830)
Credits:0
Colors Personality Training (Group II) (MS1830B)
Credits:0
Colors Personality Manager Training (MS1830C)
Credits:0
Crucial Conversations (MS1831)
Credits:0
Peer Interviewing (MS1832)
Credits:0
Coaching Series - Group 1 (MS1833)
Credits:0
Coaching Series - Group 2 (MS1833B)
Credits:0
Coaching Series - Group 3 (MS1833C)
Credits:0
Coaching Series - Group 4 (MS1833D)
Credits:0
Coaching Series: Electric Department - Developing Your Team (MS1834)
Credits:0
Professional Development - Essentials of Customer Service (MS1834B)
Credits:0
Coaching Series: Electric Dept - Providing Feedback - A Guide to Understanding Employee Motivation (MS1834C)
Credits:0
Getting Your Point Across - Professional Development (MS1834D)
Credits:0
Coaching Series: Electric Dept. - Effective Coaching (MS1834E)
Credits:0
Strategic Planning - YPS (MS1835)
Credits:0
Peer Interviewing (MS1837)
Credits:0
Burnout, Resilience, and Performance (MS1838)
Credits:0
Patient Financial Communication Techniques (MS1839)
Credits:0
Patient Financial Communication Techniques (MS1839B)
Credits:0
Patient Financial Communication Techniques (MS1839C)
Credits:0
Patient Financial Communication Techniques (MS1839D)
Credits:0
Patient Financial Communication Techniques (MS1839E)
Credits:0
Patient Financial Communication Techniques (MS1839F)
Credits:0
Strategic Planning (MS1840)
Credits:0
Understanding Your Communication Style with DISC (MS1841)
Credits:0
Strategic Planning (MS1842)
Credits:0
Lessons Learned Through Leadership - CSLA V (MS1901)
Credits:0
Credibility: How Leaders Gain and Lose It - CSLAV (MS1901B)
Credits:0
CSLA V - Five Behaviors of a Cohesive Team (MS1901C)
Credits:0
Unlock an Ownership Culture - CSLAV (MS1901D)
Credits:0
Unlock an Ownership Culture - CSLA Alumni (MS1901E)
Credits:0
Professional Presence (MS1901H)
Credits:0
Tipping Sacred Cows (MS1902)
Credits:0
Strategic Planning (MS1904)
Credits:0
Strategic Planning (MS1905)
Credits:0
Understanding Your Communication Style with DISC (MS1907)
Credits:0
Effective Business Writing (MS1908)
Credits:0
Essentials of Customer Service - Professional Development (MS1908B)
Credits:0
What's Your PIckle? - Professional Development (MS1908T)
Credits:0
Know Your Talents, Grow Your Strengths (MS1909)
Credits:0
Strategic Planning (MS1910)
Credits:0
Energy Shots (MS201)
Credits:0
Autism Spectrum Disorders (ms203)
Credits:0
Four Crucial Questions New Employees Should Ask Themselves After First Day on the Job (MS4CQ)
Credits:0
Five Components of Emotional Intelligience at Work (MS5CEI)
Credits:0
5 Choices to Extraordinary Productivity (MS5CHOICES)
Credits:0
Building Personal Accountability (MSBPA)
Credits:0
Business Writing (MSBWODVTE2)
Credits:0
Know Your Talents, Grow Your Strenths (MSCBD12915)
Credits:0
Goal Setting: Facilitation & Document Development (MSCOG61015)
Credits:0
City of Stillwater - Council Study Session (MSCOS62716)
Credits:0
PRIDE (MSCP81415)
Credits:0
PRIDE (MSCP81415B)
Credits:0
Credibility: How Leaders Gain & Lose It (MSCRED)
Credits:0
Conflict Resolutions (MSCRMC)
Credits:0
Leadership Lessons from the Yellow Brick Road (MSCT050615)
Credits:0
Know Your Talents, Grow Your Strengths (MSCT060315)
Credits:0
Know Your Talents, Grow Your Strengths (MSCT091714)
Credits:0
Strategic Planning (MSCT21317)
Credits:0
Leadership Lessons from the Yellow Brick Road (MSCT51415)
Credits:0
Credibility: 6 Principles for Earning It and Keeping It (MSCT51515)
Credits:0
Strengths Based Leadership (MSCT92415)
Credits:0
Cohesive Team Training (MSCTT)
Credits:0
Essentials of Customer Service (MSCUSTSV)
Credits:0
Delegation Strategies That Work (MSDELEG)
Credits:0
DISC Personality Profile (MSDISC)
Credits:0
Myers Brigg Type Indicator(MBTI) (MSDTD10915)
Credits:0
Peer Interviewing Skills (MSEIF0827C)
Credits:0
Change Management (MSEIF0848)
Credits:0
Communication Strategies (MSEIF0848C)
Credits:0
Respond to Conflict (MSEIF2052F)
Credits:0
Making the Transition from Staff Member to Supervisor (MSEIF2052G)
Credits:0
Sales and Service Training (MSEIF845)
Credits:0
Elevate Leadership: Tipping Sacred Cows: Kick Bad Habits that Masquerade as Virtues (MSEL012618)
Credits:0
"Sacred cows" exist and are revered in every workplace – they are the conventional wisdom concepts that tell you to try your best, work well with others and produce excellent work. But these cherished nuggets of advice, in practice, have a dark side that can lead to unintended consequences. During this interactive session, Rebecca Eastham, Executive Director of Business and Industry Services at Meridian Technology Center, will explore some dangerous ways your virtues as a leader can backfire. Based on the best-selling book by Jake Breeden, Eastham will focus on strategies to overcome the allure and achieve real results related to Breeden’s seven common sacred cows at work: balance, collaboration, creativity, excellence, fairness, passion and preparation. This session's instructor is Dr. Rebecca Eastham. Rebecca has a passion for helping individuals and organizations achieve personal and professional excellence. Her role as Executive Director, Business & Industry Services at Meridian Technology Center gives her just that opportunity. Working with customized training, short-term adult education and entrepreneurial services, she and her team work to develop and deliver customized training and services from individuals to start-up companies to seasoned large employers. Rebecca holds a doctorate degree in Human Sciences from Oklahoma State University. Prior to that she received a Bachelor’s degree in Hotel and Restaurant Administration from Oklahoma State University, and her master's in Human Relations from the University of Oklahoma. (sacred cow, leader, leadership, strategy, work, balance, collaboration, creativity, excellence, fairness, passion, preparation, accountability)
Elevate Leadership: Why Personal Drive Matters (MSEL022318)
Credits:0
When you think about the leaders you most admire, chances are high that a strong level of personal drive will be among their main qualities. A leader who is hard-wired with internal motivation can: consistently turn big ideas into action; overcome obstacles even when circumstances are less than ideal; and set the tone for others regarding expectations and results. This session will equip you with strategies to push forward as a leader and strengthen your own personal drive, so you can consistently deliver strong results. This session's instructor is Jennifer Hladik. Jennifer is a Sr. Communication Specialist at Oklahoma State University dedicated to wellness promotion. Jennifer has worked in the field of wellness for 5 years. Previous to her current position at OSU she was a National Sales & Marketing Training Manager for HIBU overseeing new employee training and sales force automation. (personal drive, leader, leadership, motivation, accountaibility, consistency, results)
Everyday Leaders: The Value of Boundaries for Leaders (MSEL022616)
Credits:0
Everyday Leaders - Not Your Everyday Characters (MSEL022715)
Credits:0
Elevate Leadership: 3 Keys to Creating a Culture of Trust (MSEL033018)
Credits:0
Complex organizational problems are rarely solved with a policy mandate, a training program, or restructuring. These things can be helpful, but all effective strategies eventually boil down to real work done by real people. And real people deliver better work when they trust the people around them. Whether you are a leader looking for ways to strengthen the level of trust within your team, or you’re a team member trying to manage up, this session will offer practical and effective strategies to become the type of trusted leader others want to follow. This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership. (leadership, leader, trust, culture, strategy, communication, teamwork, engagement)
Everyday Leaders: Strong Leaders Must Be Readers (MSEL042216)
Credits:0
Everyday Leaders - Creativity and the Role of a Leader (MSEL042415)
Credits:0
Elevate Leadership: Building Corporate Culture: Spotlight on Rustic Cuff (MSEL042718)
Credits:0
When Rustic Cuff transitioned from a home-based business to a company with products in over 250 boutiques across the country, owner Jill Donovan recognized that corporate culture and consistency would be key to not only the business’s growth but in creating customer loyalty. She also knew that Matt Griffin was the perfect person to create and maintain it. Matt will share how the growing company established its culture, his role as its keeper and lessons he’s learned along the way. This session’s instructor is Matt Griffin. Matt Griffin is the COO for Rustic Cuff, a Tulsa-based business that is popular across the world. (Leader, leadership, rustic cuff, culture, consistency, loyalty)
Leadercast 2017 - Powered by Purpose (MSEL050517)
Credits:0
Purpose is what defines us, drives us, and empowers us. What does it mean to be powered by purpose? To be part of a purpose-driven organization? To work with a team of people who understand the meaning in addition to the metrics? To recognize that why you do what you do matters as much or more as what you do. Where defined values drive a strong culture and intentional leadership inspires amazing results. Come to Leadercast 2017 – where every detail of the experience is purposefully crafted to inspire and engage you in surprising and meaningful ways. Discover the steps you can take to uncover your purpose … to reconnect to your organization’s why … and to truly live, work and play in this world, Powered by Purpose. Join us for the live webcast of Leadership thought-leaders such as Daniel Pink, Andy Stanley, Suzy Welch and more. This inspiring one-day event includes seminar, breakfast and a networking lunch. Early Bird Pricing $69 when enrolled by April 1st. Enrollment goes to $79 after April 1st.
Leadercast 2016: "Architects of Tomorrow" (MSEL050616)
Credits:0
Leadercast 2015 - The Brave Ones (MSEL050815)
Credits:0
Elevate Leadership: The Power of the Strengths Zone (MSEL082418)
Credits:0
Ever wonder why some tasks are accomplished so easily, almost with very little effort, while other tasks seem difficult and laborious to complete? Ever get so engrossed in a task or project that you lose all concept of time? All individuals have natural strengths and weaknesses. In our society, even from an early age, we are told to work harder to improve our weaknesses. Studies have shown though that maximizing your strengths actually improves performance and attitude far more than working to improve weaknesses. This course will show participants the value of working in a strength zone and how employees are much more highly engaged when given opportunities to work in their own strength zones. Lorinda Schrammel has served as the Manager of Training and Development at Oklahoma State University since 2012. Lorinda’s passion is facilitating development of individuals and watching for “a-ha” moments to occur with participants. Lorinda is a Gallup Certified Strengths Coach and was a featured speaker for TEDxOState in 2013. (leaders, leadership, strengths, weaknesses, engage, maximize, improvement, communication, dedication, accountability)
Elevate Leadership: What Successful People Do Before Breakfast (MSEL082517)
Credits:0
If your mornings leave you feeling stressed and defeated before work even begins, you might need a morning make over. According to time management expert Laura Vanderkam, mornings hold the key to taking control of our schedules. If we use them wisely, we can build habits that will allow us to lead happier, more productive lives. This session, based on Vanderkam’s book by the same name, will help participants establish a morning routine to jump starts the day before it even begins.
Everyday Leaders: The Art of Asking Better Questions (MSEL082616)
Credits:0
Strong leaders know that asking the right questions can be transformational when it comes to leading others. In this interactive session, we will discuss why questions are so important, what questions you should ask yourself as a leader, and what questions you should be asking your team. Regardless of whether you are a seasoned leader at the top of your game or a newcomer wanting to take the first steps into leadership, this session will change the way you look at questions and improve your leadership life.
Everyday Leaders - Being a Decisive Leader (MSEL082815)
Credits:0
Elevate Leadership: Why Purpose Matters: It's Good For You and Good For Business (MSEL092217)
Credits:0
Employees and supervisors have grown jaded about mission and vision statements. Too often, they become meaningless platitudes that decorate the lobby, but no one actually reads. Similarly, employees are all-too-familiar with the request to do more with less, whether it’s related to staffing levels, budgets, or any number of variables that affect the bottom line. Despite all that, research indicates that having a larger purpose still matters…because a purpose is different. A purpose is the concrete reason to get out of bed in the morning. It’s how you and your company make a difference today, tomorrow, and in the years to come. This interactive session will unpack the following concepts: Purpose is why your organization exists. You and your colleagues will be more engaged and productive when you’re driven by purpose, and that will add value and make money. Purpose is essential in a tough economy. Purpose driven people out-perform other employees, hands-down. People crave connection and meaning in all areas of life, and purposeful work can be that differentiator. Come learn how a purpose-driven mindset can make you and your organization more successful.
Elevate Leadership: You Can't Lick Your Elbow: Creative Thinking & Problem Solving (MSEL092818)
Credits:0
Having the ability to use creativity and critical thinking to solve complex problems can often mean the difference between success and failure – and it’s also just more fun! In this highly interactive session, you will learn through individual and group activities to identify and analyze problems under “normal” and “stress” situations, create and sustain an environment that promotes creativity and innovation, and enhance your overall decision making skills. Jill Hudson is president of Hudson & Associates Consulting, Inc., an organizational consulting firm providing HR and legal compliance support as well as organizational development, training and strategic planning to corporate and nonprofit organizations of all sizes. She has over 25 years of professional human resources experience at the manager, director and officer levels in public, private, government and professional services environments. Hudson holds a Bachelor’s degree in Psychology and a Secondary Education Certification from Ohio Northern University, a Juris Doctorate from Oklahoma City University, and has completed significant course work toward a PhD in Industrial/Organizational Psychology at the University of Georgia. She is licensed to practice law in Oklahoma and has held the Senior Professional in Human Resources designation for over 20 years. (leaders, leadership, creativity, innovation, critical thinking, analyze, problem solving, communication)
Elevate Leadership: Ethics and Leadership (MSEL102618)
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The daily American news cycle offers countless stories of powerful but corrupt leaders engaged in all sorts of ethical breaches. Abuse of power can destroy careers, and bring down entire organizations and industries. So how can you rise above the fray and establish yourself as an ethical leader? Join Oklahoma’s own Kelly Ogle, an award-winning TV anchor at News 9, as he shares why ethics are critical for every leader to consider daily, and how he’s been intentional about weaving ethics into every aspect of his career and his life. Kelly Ogle anchors News 9 at 5, 6 and 10 p.m. and shares his opinion on issues affecting the state in his Emmy winning segment "My 2 Cents" during the 10 p.m. Newscast. A nationally respected and honored Newscaster, Ogle won the Best Anchor award from the National Academy of Television Journalists in 1999. Recently, Ogle was the recipient of an Edward R. Murrow Award for coverage of the 2009 "Oklahoma Tornadoes." During his years with News 9, his investigative reports have been recognized as the best in the field by the Society of Professional Journalists in 1994 and the Oklahoma Associated Press in 1996. During his "You Paid For It" reports, Ogle chronicled wasteful spending of taxpayers' dollars by Oklahoma state government. He also anchored News 9's award-winning coverage of the Timothy McVeigh trial. Ogle is a graduate of Oklahoma State University with a bachelor's degree in journalism and a minor in political science. He is the son of the late Jack Ogle, one of Oklahoma's most famous broadcast journalists and member of the Oklahoma Journalism Hall of Fame. His two brothers also work in Oklahoma's broadcast industry. Ogle considers his family his best work. He and his wife have four children, all named after Oklahoma towns. In 2001, Ogle was honored with the Don Bodard Friend of Youth Award for "Kelly's Kids." Ogle is also an avid golfer, woodworker and yardman. (leaders, leadership, ethics, communication, power, corruption)
Everyday Leaders - Transformational Leaders and Change (MSEL112015)
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Elevate Leadership: The Brand Promise - Why Corporate & Personal Brands Aren't Mutually Exclusive (MSEL113018)
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Your company's brand is one of the most critical factors for its ultimate success. It's the culmination of the organization’s identity, packaged and presented in a way that's pleasing, familiar, and attractive to prospective and recurring customers. Companies aren't alone in their need for solid branding. Personal branding, the art of building a unique brand around yourself as an individual, is just as important. Join Sean Conrad, President of RadVine Strategies in Edmond, as he explores the similarities between personal and corporate branding, and how you can build an authenticity around each. Sean Conrad is the Founder and President of RadVine Marketing, an Oklahoma based strategic marketing and advertising firm. RadVine was created from this fundamental belief: “Finding your competitive voice in today’s marketplace is complicated and time-consuming – and you shouldn’t have to tackle it alone.” (leaders, leadership, marketing, branding, communications, identity, authenticity, familiarity, corporate, individual)
Elevate Leadership: One Word That Will Change Your Life (MSEL121418)
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On New Year's Day, millions of Americans will make the same resolutions that they've always made. A better diet. More exercise. Quality family time. An endless list of goals that are usually forgotten by February. What if you tried a different approach in 2019? What if you discovered one word - a word specifically chosen by and suited for you - that would allow you to become your best and live a life of impact? Come learn how to implement the 'one word' concept in your life, and be prepared to create power, clarity, passion, and life-change in 2019. Marcy works with businesses and organizations of all kinds to meet their goals through training and other educational opportunities for their greatest asset … their human resources. Her areas of expertise include personal effectiveness and time management, playing to your strengths, communication skills and team dynamics. Marcy holds a bachelor’s in agricultural communications from Oklahoma State University, and she is a certified facilitator and trainer for FranklinCovey, Gallup’s StrengthsQuest assessment, Development Dimensions International, AchieveGlobal and Myers Briggs Type Indicator. (commitment, implement, power, courage, impact, one word, goals, leaders, leadership, communication)
Employment Law (MSEMPLAW)
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Lunch and Learn (MSFACSCC)
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Board Retreat (MSGC100715)
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Guthrie Chamber (MSGUCHAM)
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Guthrie Chamber Building Better Business Series
HR Matters (MSHR)
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HR Matters: Seven Things You Should Know About Working with Millennials (MSHR010918)
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Millennials are often labeled as a group of coddled, entitled job-hoppers who expect all their hopes and dreams on a silver platter. Certainly, they are very different from the generations before them, but like it or not, they are here to stay. This session will offer insights into the Millennial mindset, and help you better understand how to integrate them into your business culture successfully. You’ll learn specific strategies on how to connect with them and their unique learning styles, so you can better utilize their talents in your business. This session's instructor is Kim Strom. Kim brings years of experience in the area of technology and its application in the workforce. Her passion lies in helping others find technology solutions to make their work and personal life more efficient. Her high-energy and interactive approach in her classroom leads to a casual and fun learning environment. (Generations, Millennials, HR, human resources, culture, strategy, people, motivation, accountability, respect, leadership, leader)
HR Matters: The 5 Languages of Appreciation in the Workplace (MSHR011017)
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It turns out appreciation is a big factor behind great work environments and overall productivity. When people feel valued and appreciated, they strive to become better and give their all to the tasks at hand. Using the book The 5 Languages of Appreciation in the Workplace, Bonnie Cain-Wood, Communication Services Manager for OSU Libraries, will help you identify the five languages of appreciation in order to: Express genuine appreciation to co-workers and staff — even on a tight budget. Increase loyalty with the employees and volunteers in your organization. Reduce cynicism and create a more positive work environment. Improve your ability to show appreciation for difficult colleagues. Convey the language of physical touch in appropriate ways.
HR Matters: Mental Health First Aid (MSHR011216)
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HR Matters: Rethinking Your New Employee Orientation Process (MSHR011315)
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HR Matters: The Work/Life Balancing Act: Implementing Family - Friendly Workplace Policies (MSHR020916)
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HR Matters: Building a Workplace of Accountability (MSHR021015)
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HR Matters: Speed Hating - A Date with Discrimination (MSHR021318)
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We all make assumptions when we meet someone for the first time. From the way someone looks to the way they speak, we categorize them by what we know, or more accurately, what we think we know. This interactive session will discuss biases and stereotypes, and how they can have a negative impact on communication in the workplace. Participants will explore ways they can create an environment that encourages recognition and respect for everyone. This session’s instructor is Dr. Quentin J. Sanders. He joined CareerTech in October 2016 as an Equity/Diversity Specialist. He received a Ph.D. in Cell Biology & Genetics from Cornell University and a J.D. from the Northwestern University School of Law. Dr. Sanders has prior teaching experience at both the secondary and higher education levels. Immediately prior to joining CareerTech, he was an attorney for the Social Security Administration (SSA) in Dallas, TX and Oklahoma City, OK. Dr. Sanders represented SSA in federal court in the areas of employment discrimination law and disability law during his tenure in Dallas. He served as an attorney manager in Oklahoma City. (Discrimination, culture, stereotypes, respect, people, leadership, leader, HR, human resources, ethics, sensitivity, integrity, speed hating)
HR Matters: Diversity for This Generation (MSHR021417)
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Diversity, inclusion and cultural acceptance is the norm for the next generation of employees. They understand that today’s globally changing society strengthens the workplace and brings new perspectives and ideas. But what do you do when not everyone shares the same enthusiasm for cultural changes and acceptance? How do you break down barriers and build bridges? This presentation will demonstrate how employers, coordinators and trainers can prepare a proactive and productive environment for an increasingly culturally diverse job seeking population. Participants will be offered suggestions on how they can develop an awareness of different perspectives found in today’s culturally diverse environment.
HR Matters: The Right Questions Make the Differences in HR (MSHR030816)
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HR Matters: Stand Up for Your Health - Caring for Yourself at Work & Beyond (MSHR031015)
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HR Matters: Recruiting the Next Generation of Young Leaders (MSHR031318)
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Do you want to build your workforce with tomorrow’s innovative thinkers? Are you looking for ways to diversify your workforce with tomorrow’s best and brightest? Ever wonder what others are doing to build their team of young professionals? Join Roberta Douglas, from OSU Career Services, to examine national recruiting and hiring trends across industries, as well as the benefits and challenges in reaching this highly sought after group of career starters. We’ll spend time discussing best practices, techniques for outreach, and how to connect with the next generation of young leaders. This session’s instructor is Roberta Douglas. Roberta has helped countless Stillwater area employers build their workforce since 2006. Her professional experience with Workforce Oklahoma, CareerTech, and OSU Career Services have given her a unique perspective and expertise a wide array of employment types. In her current role with OSU Career Services, Roberta connects Stillwater employers with campus to establish successful part-time, full time & internship opportunities within this community. (Recruit, recruitment, generations, Millennials, team, leader, leeadership, HR, human resources)
HR Matters: Time and Talent Management for Leaders (MSHR032117)
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Do you ever go home feeling like you’ve spent the whole day doing jobs on other people’s to do lists, instead of your own? Are you overwhelmed, but not sure how to take back your calendar and time? Your life may sometimes feel out of control, but there is hope. As a leader, it’s critical that you learn the art of time and talent management. This class will teach you how to increase your focus on the challenges associated with your role, and help others to do the same. You will learn how to build initiative with the people you work with, so that their problems don’t eventually become your problems. Come learn about the underlying sources of your frustrations, and gain skills to tackle those challenges once and for all!
HR Matters: Emotional Intelligence - The New Measure of Success (MSHR041018)
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“Emotional intelligence” is quite the buzz phrase of the business world recently, and for good reason. Are you ready to understand the impact of this concept in the workplace? In this session, you will learn how successful employees use a combination of their IQ (job skills, knowledge) and EQ (behaviors) to successfully navigate their career development. We will also discuss the elements of emotional intelligence and explore which aspects of EQ each participant is strong in or would like to further develop. This session's instructor is Chrissy Medeck. Chrissy has served as an Executive Coach and Sr. Consultant for Talent and Organizational Development at BOK Financial in Tulsa, Oklahoma since 2013. Prior to BOK Financial, Chrissy served as a College Professor and Department Manager over College Admissions specializing in Adult Education. Chrissy has a Master’s Degree in Business Administration (MBA), and a Bachelor of Science Degree in Journalism and Public Relations. Chrissy is a certified Executive Leadership Coach through the Neuro Leadership Group and the International Coaching Federation. Chrissy holds certifications in 360 Degree Leadership Assessment, Vital Smarts Crucial Conversations and Crucial Accountability, Emergenetics, Pro-Edge Presentation Skills, Gallup Employee Engagement and Strengths Finder, Franklin Covey’s Speed of Trust, and Ken Blanchard’s Situational Leadership and Situational Self Leadership. (emotional intelligence, EI, leader, leadership, HR, human resources, IQ, EQ, career, motivation, purpose, performance)
HR Matters: Gender Identity: A Look at the Law (MSHR041117)
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Gender identity issues continue to be a hot-button issue in the workplace. Come learn how the laws that pertain to this topic can impact you and your business, especially in the areas of workplace culture, policy, and facility management.
HR Matters: Planning for Workplace Emergencies (MSHR041216)
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HR Matters: Internal Communications Beyond the Coffee Pot (MSHR041415)
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HR Matters: Finish - Give Yourself the Gift of Done (MSHR050818)
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Do you feel like you (or your coworkers) start a million things, but rarely finish them? Why is that? Many people think the problem is that they aren’t trying hard enough. So they get up earlier, guzzle energy drinks, or hire a life coach. For many, though, nothing works. In this session, based on the book by the same title, you’ll learn something surprising: The most effective strategies to help people complete their goals are not those that pushed people to work harder. The ones that got people to the finish line did just the opposite— they took the pressure off. If you’re tired of being a chronic starter and want to become a consistent finisher, you have two options: You can continue to beat yourself up and try harder, since this time that will work. Or you can come to this session and give yourself the gift of done. This session's instructor is Bonnie Cain-Wood. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (HR, human resources, leader, leadership, energy, finish, motivation, delegation, determination, accountability)
HR Matters: Creating a Culture of Accountability (MSHR050917)
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Most companies can draw a link between the results they are achieving and the level of accountability they see manifested throughout their organization. Companies that are operating with a high level of accountability are better prepared to: Clearly define results; Create alignment around those results; Instill accountability needed to deliver those results; Sustain change. To be truly effective in today’s workplace environment, leaders must be able to find ways to create higher levels of ownership and joint accountability for achieving key results. Come learn how to make this process a reality for you and your business.
HR Matters: Expanding Your Mentor Network (MSHR051016)
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HR Matters: Working with Different Generations (MSHR051215)
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HR Matters: Delegating for Employee Development (MSHR080817)
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As a leader, you can’t achieve results on your own. Your success depends on your ability to channel the energy and talent of those you lead. And yet, many employees report feeling “underemployed” in their current roles. Leaders who learn to delegate effectively gain a powerful weapon in the battle to increase both employee engagement and results at the same time. In this session, you will identify the benefits of effective delegation, explore common barriers to delegation, discuss criteria for selecting tasks to delegate as well as employees to take on these tasks, and learn a simple tool for clarifying the level of authority being delegated with each task.
HR Matters: Balancing Besties & Business (MSHR080916)
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Determining where to draw the line on friendship with those you manage – or those who manage you – seems more complicated than ever. Conventional wisdom says that we should avoid building friendships across reporting lines, but today’s current leadership practices embrace connection and openness. In real life, the actual line between our personal and professional lives is very thin. This session will help you examine the benefits and challenges of friendship in the workplace. We will discuss common stumbling blocks like social media posts, as well how you can coach others to create healthy boundaries in your organization. It will encourage you to redefine what workplace friendship should look like for you, and how to set and maintain those lines going forward.
HR Matters: Grooming Next Generation Leaders (MSHR081115)
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HR Matters: Managing Difficult Performance Reviews (MSHR081214)
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As a manager, it’s critical that you say these words on occasion: “We need to discuss your performance.” Unfortunately, this statement brings discomfort to managers at every level. When conducted well, performance discussions strengthen working relationships, zero-in on priorities, and identify developmental needs of your team members to meet their short- and long-term goals. This session will provide you with tips and strategies to handle even your most challenging employees. You will learn how to: • Prepare your employee for the conversation • Overcome review challenges related to poor performance • Identify nonverbal clues that can reveal hidden thoughts • Deliver corrective feedback that inspires, motivates and gets results • Direct the conversation so that your employee leaves with a sense of fairness and commitment
HR Matters: Workplace Tech Etiquette: What You Need to Know (MSHR081418)
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From phone calls and text messages to emails and social media sites, technology has given us countless ways to connect with one another. But, along with this convenience comes a whole new set of etiquette rules. Employees and their supervisors are faced with the responsibility of knowing the etiquette associated with each method and device. This session will offer savvy strategies for effective workplace use of technology. This session will be taught by Kim Strom, Coordinator of Computer Training Services, Meridian Technology Center. Kim works with businesses and organizations to understand how they utilize technology and identifies the skills needed to maximize their use. Kim and her team design and implement customized training plans as well as develop the short-course computer training that is available for individuals in the Meridian district. Kim’s professional background includes 20 years in the software and application development industry. Her areas of expertise include programming, database design, website development, project management, end-user training, and any of the Microsoft Office suite of products. Kim is also a certified facilitator in the Myers-Briggs Type Indicator and Management You. In addition, she has experience as a clinical professor at Oklahoma State University. Kim holds a bachelor’s in mathematics and a master’s in business administration. (HR, human resources, leader, leadership, strategies, technology, etiquette, social media, determination, accountability)
HR Matters: Everyone Communicates, Few Connect (MSHR090815)
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HR Matters: Creating Successful Office Spaces (MSHR090914)
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A recent survey on workplace disorganization revealed the annual cost of U.S. job-related inefficiency for full-time employees looking for misplaced items in the office tops $89 billion annually. Your organization’s office environment makes a profound impact your employees’ productivity. Professional organizer Shannon Cowan will share how to create efficient, aesthetically pleasing work spaces that will encourage your team members to be more productive and efficient. You will learn: • Key elements of organized spaces • Tips for designing functional storage • Ways your work spaces can complement workflow • Common organizing pitfalls and how to avoid them
HR Matters: Crucial Conversations (MSHR091118)
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Difficult conversations are an inevitable part of leadership. How should you prepare for this kind of discussion? How do you find the right words in the moment? And how can you manage the exchange so that it goes as smoothly as possible? This session will equip you with skills for communicating when the stakes are high, opinions vary, and emotions run strong. You will learn strategies to reach alignment and agreement related to decision-making, commitment to action, productivity and relationships, and you will improve your team’s culture by fostering trust and respect. Krista Scammahorn has 20 years’ experience with Sales, Marketing, Six Sigma Quality, and Organizational Development. She cannot wait to get out of bed in the morning to provide people with tools and resources to facilitate their personal success and that of their organization. Her passion is to engage employees through relevant training. (HR, human resources, leader, leadership, trust, respect, alignment, motivation, communication, strategies, emotions, anger, accountability)
HR Matters: A Culture of Respect (MSHR091217)
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“Respect” can mean different things to different people. In this session, we explore common indicators of respect in the workplace, generational ideas about respect, our personal perceptions of respect, and strategies to cultivate a culture of respect.
HR Matters: Smartphone Overtime: Monitoring Wage & Hour Issues in the Modern Workplace (MSHR091316)
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The eight-to-five workday is quickly going by the wayside, due in large part to the popularity of smartphones. The work environment continues to creep beyond the office to the car, the home, and anywhere with a steady wireless signal. As this change ensues, employers must utilize advanced planning and clear policies to minimize the risk of overtime claims from an increasingly connected workforce. Madalene Witterholt, a director for Crowe & Dunlevy in Tulsa, will discuss how our uber-connected behavior matches up with the Fair Labor Standards Act. She will also discuss the change of exemption status and how it could impact your workplace.
HR Matters: Leaders Create Space - Transforming Disruption into Clarity for Life and Work (MSHR100918)
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You can’t avoid the disruptions in life and business, but you can transform your response from something happened “to you” to something happened “for you”. Do that, and you will enjoy greater success personally and professionally. Based on his new book by the same name, this session will unpack Steve’s coaching philosophy and will allow you to: Write the story you want to tell; Explore the three creations of leadership so you can think and act differently, in order to improve yourself; Learn how to experience breakthrough performance at work and in life. Come ready to engage in the coaching conversation and be encouraged to push into your full potential. Steve Laswell is the Founder and President of Next Level Executive Coaching, LLC in Tulsa, Oklahoma. As a speaker and certified executive coach, he has authored three books. As a leadership coach, he develops self-managed teams and leaders through team-based and executive level one-on-one coaching. (HR, human resources, leader, leadership, performance, coaching, communication, success, motivation, determination, accountability)
HR Matters: Secrets to Constructive Conflict Resolution (MSHR101017)
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Effectively managing conflict is arguably the hardest thing a leader has to do. Unfortunately, if you’re a leader and you’re doing your job, you have no choice. Workplace conflict happens everywhere, and ignoring it can be costly. Time wasted in gossip and other unproductive activities, plus all the friction it creates between employees and work groups, certainly can take a toll. This session will utilize interactive discussions regarding conflict-inducing workplace scenarios to highlight the best strategies for resolving conflict constructively.
HR Matters: From Cheerleaders to Vampires - Elements of Employee Engagement (MSHR101116)
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Employee engagement is getting a lot of hype right now, and for good reason. By definition, this term refers to the emotional commitment employees have to their organization and its goals. This means engaged employees don’t work just for a paycheck, or just for the next promotion. They actually care about their work and their company, and they’re willing to offer up discretionary effort to do their job right, consistently. This session will help you better understand how employee engagement is affecting your workplace. You will learn: • Best practices for cultivating an environment of increased team productivity and motivation, regardless of personality or role • Tips to identify the cheerleaders and vampires within your organization, and the difference between employee satisfaction and engagement • The role of both the manager, and the team, for sustained engagement • How engagement level is directly tied to performance and attendance.
HR Matters: Avoiding Wage and Hour Mistakes (MSHR101315)
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HR Matters: Internet Security - Protecting Your Business Online (MSHR101414)
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The internet has changed our lives in countless positive ways, but it also has a dark side. Personal privacy online is no longer possible, leaving you at risk from shady individuals, companies and security agencies. The decisions you and your colleagues make when you’re online can have major ramifications on your business. Come learn strategies and tips for how to better secure yourself and your business involvement online. Topics to be covered include: • Password fortification and management • Secure web browsing • Email • Social media • Credit and financial account monitoring • Computer security • Mobile device security
HR Matters: How to Address Dress Code Drama (MSHR110816)
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A company’s dress code can set the tone for employees and the customers you serve. Every workplace has a different dress code for different reasons. Some companies regulate everything from shoe type to skirt length while others are open to creative expressions such as piercings and tattoos. Either way, interpretation of these expectations can lead to some murky and challenging situations. In this session, a panel of leaders from local businesses will unpack how they’ve handled their dress code issues. Hear the pros and cons of a formal policy versus a more lenient and creative approach, and learn ways to educate employees of your expectations and get tips on how to deal with those who push the boundaries.
HR Matters: Train to Retain (MSHR111015)
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HR Matters: Turning Socially Engaged Employees into Brand Advocates (MSHR111114)
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According to a recent study, 77% of customers are more likely to buy a product when it’s recommended by a trusted source. Your organization’s current advertising and marketing may accurately describe what your product can do, but in the age of social media, consumers are more likely to trust what other people say about your brand. What if you could turn your current employees who are active social media users into brand advocates for your business, and strengthen your company through their posts and connections? Social media expert Sherry Roden will highlight local businesses who have successfully mastered this concept, and she will share tips and techniques on how you can duplicate their success in your business!
HR Matters: Setting Goals that Work (MSHR111318)
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Great results are rarely accidents. As the end of the year approaches, everyone begins thinking about new goals, but any time is the perfect time to look ahead. Some people absolutely adore the process of reflecting on the past and considering the future, while others would rather go in for a root canal. Regardless of where you fall on that spectrum, getting clear on what you want and why is important. Great goals coupled with a solid plan of action make all the difference. This session will help you unpack a fresh spin on the goal setting process, so 2019 can be your best year yet! This session's instructor is Bonnie Cain-Wood. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (HR, human resources, leader, leadership, goals, plan of action, finish, motivation, delegation, determination, accountability)
HR Matters: Mindfulness at Work: Reduce Stress and Achieve More (MSHR111417)
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Mindfulness is more than a buzzword, and it has begun to transform the American workplace. This interactive session will give you the essential tools to start reaping the benefits of staying in the present, even when work gets busy. You will learn how to reduce stress, be more productive, develop your leadership skills and achieve more.
Strengths Based Leadership - Understanding Talent Themes (MSLS101315)
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Strengths Based Leadership - Understanding Talent Themes Pt 2 (MSLS110215)
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Strengths Based Leadership - Wrap Up (MSLS120815)
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Strengths Based Leadership, Part 1 (MSLS82016)
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Strengths Based Leadership, Part 2 (MSLS82516)
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Myers-Briggs Delta Tau Delta Fraternity (MSMYBR)
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Coaching/Mentoring (MSNCM1)
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Team Building (MSNSTB)
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Know Your Talents, Grow Your Strengths - TechCAP (MSOD051117)
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Know Your Talents, Grow Your Strengths (MSOD121814)
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Supervisory Academy (MSOE012115)
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OE: Supervisory Academy (MSOE012516)
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FranklinCovey's: Building Process Excellence (MSOE012617)
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How well do your organization’s core processes drive results? Every organization has processes and steps designed. How well they work is another matter. If your core processes do not enable individuals to produce the results you want—systematically and predictably—then the results are left to chance. Or worse, they could disappear altogether when one of your key leaders exits the organization. The ability to achieve goals depends on the quality of the systems and steps used to achieve them. The Building Process Excellence program helps leaders understand how great systems operate and how they enable systematic, predictable results. Leaders attending the Building Process Excellence program learn how to: Create excellent systems and processes. Systematically identify areas that need adjustment or improvement. Improve the predictability of results. Maximize the effectiveness of your organization’s work processes. Lunch Included
Supervisory Academy (MSOE013017)
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The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.
Supervisory Academy (MSOE020818)
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The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value. This session's instructor is Bonnie Cain-Wood. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (supervisor, supervisory academy, develop, teamwork, communication, value, engagement, motivation, accountability, leader, leadership)
FranklinCovey's: Unleashing Talent (MSOE022317)
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Are the leaders in your organization tapping into their employees’ highest potential? In an economy where competitive edge relies on the skills and knowledge of the workers inside your organization, today’s management leaders must know how to help individuals unleash their talents. If workers are to make their highest and best contribution, they need leaders who understand what motivates them, what matters most to them, and what their strongest abilities are. To unleash this new generation’s talent, leaders must have a new mind-set, skill-set, and tool-set. Leaders who implement the tools and skills of the Unleashing Talent program will gain: · The ability to engage in meaningful conversations that enable team members to contribute their talent to the organization’s needs. The tools to empower team members to create a clear picture of how they will contribute. Consistent achievement of goals through proven processes. The means for holding leaders and teams accountable in achieving individual and team goals. Lunch is included.
OE: Mental Health First Aid (MSOE022516)
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OE: 7 Habits for Highly Effective People (MSOE030316)
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FranklinCovey's: Leading Across Generations (MSOE032317)
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For the first time in history, there are four distinct generations in the workforce: Traditionalists, Baby Boomers, Gen Xers, and Millennials…all with their own perspectives, styles, and expectations. These differences often create misunderstandings, stereotypes, and conflicts; but what worked in the past with three generations no longer works with four. Leaders know they need to get their teams past the stereotyping and through the conflicts so they can keep the focus on the work but they don’t know how. But what if leaders could leverage the differences between generations instead of just eliminating conflict? FranklinCovey’s Leading Across Generations gives leaders a profound understanding of the differences between generations. Much more than the typical awareness program, participants in the Leading Across Generations program: Gain an understanding of the specific differences between the four generations in today’s workforce. Learn why the typical approaches no longer work with four generations in the workplace and what does. Learn how to engage the “whole person” in helping team members from every generation apply their unique talents and contribution. Lunch is included.
Tactictal Confrontations (MSOE032714)
Credits:0
Know Your Talents, Grow Your Strengths (MSOE042214)
Credits:0
Leadercast 2018 (MSOE050418)
Credits:0
The world is looking for great leaders to follow. In order to become those leaders to the outside, we have to lead ourselves first. We must walk the walk. How do you lead yourself effectively? How do you develop your core principles and values so that your leadership is an outpouring of your innermost self? And how much more will those who follow you benefit from your leadership when you lead yourself well? Leadercast will help you explore these questions and more. The speakers who will take the stage will inspire you to lead yourself, so you can lead your families, your organizations and your communities. (leader, leadership, leadercast, lead yourself, effectiveness, integrity, communication, performance, responsibility) To view other short-term classes go to https://sis.meridiantech.edu/CE_Intro2.cfm
Ignite Your Influence Series: Innovative Leadership (MSOE090116)
Credits:0
As part of a work team, we have extraordinary knowledge and expertise. We are skilled practitioners in jobs and know how to get the job done. As leaders, we ask questions such as, what are we trying to achieve and why? How do we accomplish our goals? What people and resources do we need to make it happen? Innovation leadership weaves together traditional leadership processes with principles of innovative thinking to help shift our understanding of situations and open the door for new approaches and solutions. This session will explore six innovative thinking skills and how leaders need to apply them to create innovative responses to change and challenges in teams, departments and the organization. Lunch is included.
Supervisory Academy (MSOE091014)
Credits:0
The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.
Supervisory Academy (MSOE091018)
Credits:0
The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value. Bonnie loves sunshine, movies, the color yellow, and being a redhead. She serves as Manager of Library Communications at her alma mater, Oklahoma State University, where she earned a B.S. in environmental science and a M.S. in mass communications. Bonnie stumbled upon a career in public relations after a life-changing afternoon washing dirt. She has worked in communications for more than a decade, specializing in education, libraries and the arts. Bonnie became accredited in public relations in 2007. Now, she enjoys mentoring students and sharing her skills and experience with others. (leaders, leadership, supervisors, managers, performance, value, budget, teams, communication)
Supervisory Academy (MSOE091615)
Credits:0
Effective Business Writing (MSOE091714)
Credits:0
Employees often devote up to three hours each day struggling to express their thoughts and recommendations in writing. Sadly, this time is squandered if their emails, reports and other documents are misinterpreted or even ignored. With awkward sentence structure, poor organization, and murky language, most written communication drops off the radar due to information clutter. To boost business competitiveness, you must cut through the clutter and communicate clearly – without leaving anything open to misinterpretation or misunderstanding. This course offers a solution to boost your business writing skills. You will practice writing to communicate your message in a way that makes you look polished and professional on paper. Come learn how to set quality writing standards and increase your productivity, resolve issues, avoid errors, and heighten your credibility. Includes morning and afternoon refreshments
Supervisory Academy (MSOE091817)
Credits:0
The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.
Supervisory Academy (MSOE091916)
Credits:0
The best supervisors and managers are clear-minded, performance-driven and people-oriented. They must be able to effectively assess their work situations and determine the most appropriate responses to get the job done within budget and up to standard. This training series helps managers think on their feet as they work with people to create value.
FranklinCovey's: The Four Imperatives of Great Leadership (MSOE092216)
Credits:0
"In the ever-increasing war for talent, the stakes have never been higher. Companies cannot afford to lose the knowledge and abilities that exist on their team. Organizations that want to retain their best and brightest must have leaders who understand the radically new paradigm from which the knowledge worker operates. The 4 Imperatives of Great Leaders workshop provides the foundation for those in leadership positions to think, act, and lead from this new paradigm. Participants in The 4 Imperatives of Great Leaders program learn powerful concepts and leave with tools and skills to help them: Inspire trust, as well as the knowledge to identify and address the four chronic problems that undermine success Create an environment where productivity and creativity thrive Positively respond to team feedback, dramatically improve team relationships, and to adeptly—and positively—use accountability in the drive toward excellence." Lunch is included.
Present Like a Pro: Making Presentations Meaningful and Memorable (MSOE092414)
Credits:0
Every great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what to say and being comfortable with your communication skills. This session will help you learn how to influence others during presentations so you can elicit a favorable response from your audience. You’ll learn to make your presentations visually, vocally and verbally effective. After the session, you can schedule a one hour video coaching session to practice your new skills in a supportive environment.
Know Your Talents, Grow Your Strengths (MSOE092518)
Credits:0
Do you have the opportunity to do what you do best every day? Chances are, you don’t. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. It is possible to change all that, though, by harnessing the power of your strengths. This session’s instructor is Anna Irwin. Anna is a Certified John Maxwell Instructor specializing in engagement, teamwork, productivity, and all things leadership. (leaders, leadership, strengths, weaknesses, engagement, teamwork, productivity, communication)
Leading Effective Meetings (MSOE100214)
Credits:0
Employees typically spend up to 40% percent of their work hours preparing for and participating in meetings. With poor planning and unclear agendas, meetings end up losing focus and devouring time, energy, resources, and money. This perpetuates an environment where people show up late for meetings or leave early, no one takes the lead, decisions are delayed, and worst of all, people don’t take action after the meeting. This workshop teaches how to run effective meetings by frontloading before the meeting, focusing productively during the meeting, and following through successfully after the meeting. Whether it’s managing a large project across teams, improving business communication, or addressing difficult situations, you will gain the skills to increase accountability and productivity.
Leadercast Women 2017 (MSOE100517)
Credits:0
The vision for Leadercast Women 2017 is to create a positive, safe, comfortable, and collaborative environment for women to have an amazing leadership experience. By creating an event where leaders at all levels and from all walks of life can hear experts share their experiences, engage in meaningful dialogue, and connect at a deeper level with others who are on that same journey, the world can be changed for the better. Early bird pricing of $69 when enrolled by August 25, 2017. Pricing goes to $79 after August 25, 2017.
Ignite Your Influence Series: Be Heard: Winning Over Audiences Small & Large (MSOE100616)
Credits:0
Your words have impact. Every time you speak up, whether you’re giving a presentation, sharing your thoughts in a meeting, or giving feedback, you strengthen or lessen your influence. Influential speakers need two unique qualities: appropriate communication skills and personal confidence. Confidence comes from knowing what to say and being comfortable with your communication skills. This session will teach you how to influence others during presentations and interactions so you can elicit a favorable response from those around you. You'll learn to make all aspects of your presentations more visually, vocally and verbally effective. Lunch is included.
John Maxwell's Learn 2 Lead (MSOE100716)
Credits:0
The 5 Choices to Extraordinary Productivity (MSOE101514)
Credits:0
The difference between sinking and soaring lies in your ability to make wise choices. In this new training solution offered through FranklinCovey, you will learn how to transform your life by making five fundamental choices to dramatically increase your ability to achieve extraordinary outcomes.
DISC: Understanding Your Communication Style (MSOE101916)
Credits:0
Open Enrollment: The 5 Choices for Extraordinary Productivity (MSOE102015)
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Effective Negotiations (MSOE102715)
Credits:0
FranklinCovey's: Inspiring Trust (MSOE102716)
Credits:0
"For organizations whose competitive edge depends on speed to market and worker productivity, the hidden costs of low-trust work environments can rob them of their competitive advantage and credibility. Low trust issues like bureaucracy, politics, redundancy, and high turnover rates can negate speed-to market advantages and bring productivity to a screeching halt. Inspiring Trust teaches those in leadership positions why building a high-trust work environment must be as essential as any other measurable economic goal of the organization. As a path to a new culture is forged, organizations will reap immediate as well as long-term high-trust dividends in the form of: • Increased speed to market • Increased shareholder value • Accelerated growth • Enhanced innovation • Better execution • Heightened loyalty" Lunch is included.
Ignite Your Influence Series: Take Back Your Time (MSOE110316)
Credits:0
Time management is not just a matter of “getting more organized.” Instead it is about coming up with your own system for balancing competing draws on you and your time. In this class we will discuss time management techniques such as the difference between urgent and important, triage, and project management. Whether juggling tasks with competing deadlines, or scheduling a project, these techniques can help you perform better. Interactive examples will help strengthen the process of improving your time management, along with your overall happiness.Lunch is included.
How to Connect in Business in 90 Seconds or Less (MSOE110614)
Credits:0
In business as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable. This class will help you learn to see the potential in every interaction with others, from an accidental meeting in a social setting, to a brainstorming session, to a formal presentation before a large group. You will dig into the fundamentals of persuasion, purpose, and personality to get the basis of self-confidence and effective communication. You will also learn how to: • Choose the right attitude - by being welcoming, enthusiastic, curious and resourceful. • Send the right signals - with your face, body and voice. • Get people talking and keep them talking - with a short statement and an open-ended question. This training session can have a life-changing impact on customer relationships and sales success as well as every other personal relationship in your life.
Open Enrollment: Supervisory Academy (MSOE111115)
Credits:0
Know Your Talents, Grow Your Strengths (MSOE111314)
Credits:0
Do you have the opportunity to do what you do best every day? Chances are, you don’t. All too often, our natural talents go untapped, and we devote more time to fixing our shortcomings than to developing our strengths. Before this session you will pinpoint your top five strengths using Gallup’s online Strengthsfinder 2.0 assessment. You will come to class ready to discover how your strengths have shaped your past and present circumstances, and how you can leverage them to achieve your goals in the future. You will learn to develop your strengths by building on your greatest talents… the way you most naturally think, feel, and behave.
Leadercast Women 2018 (MSOE111518)
Credits:0
Leadercast Women 2018 is a one-day conference where you’ll be inspired and guided by women leaders who wish to share their insights, experiences and revelations on how to be the best leader you can possibly be. You’ll be impressed by the achievements of our speakers and riveted by the courage and talents of these women. You will learn how you, too, can be a leader who motivates people and champions ideas in ways you never thought possible. Early bird pricing of $69 when enrolled by September 21, 2018. Pricing goes to $79 after September 21, 2018.
FranklinCovey's: Clarifying Your Team's Purpose and Strategy (MSOE111716)
Credits:0
"Employees who don’t understand how their jobs align with the organization’s key goals and strategies are more likely to produce work that is simply adequate rather than exceptional. When management leaders fail to ensure that employees have a clear understanding of how their contributions support the overall purpose, time and resources are squandered on aimless pursuits and busywork. Create a system to Clarify Your Team’s Purpose and Strategy. This powerful program helps leaders understand that clarity at every level is critical to an organization’s success. They gain a clear understanding of their own purpose and how their job fits into the organization’s strategy and mission. Leaders who attend the program will gain: ·The ability to connect their team’s purpose to the mission, values, and strategy of the organization. ·The means to help team members understand their jobs and how they are key contributors to the organization’s goals. ·Skills, tools, and a plan for leading their team in executing on the organization’s most important goals. ·A clear Team Purpose Statement to implement with their teams." Lunch is included.
Know Your Talents, Grow Your Strengths (MSOE121316)
Credits:0
Do you have the opportunity to do what you do best every day? Chances are, you don’t. All too often, our natural talents go untapped, and we devote more time to fixing our shortcomings than to developing our strengths. Before this session you will pinpoint your top five strengths using Gallup’s online Strengthsfinder 2.0 assessment. You will come to class ready to discover how your strengths have shaped your past and present circumstances, and how you can leverage them to achieve your goals in the future. You will learn to develop your strengths by building on your greatest talents … the way you most naturally think, feel and behave.
OE: Know Your Talents, Grow Your Strengths (MSOE22516B)
Credits:0
Ignite Your Influence Series: Innovative Leadership (MSOE90116)
Credits:0
As part of a work team, we have extraordinary knowledge and expertise. We are skilled practitioners in jobs and know how to get the job done. As leaders, we ask questions such as, what are we trying to achieve and why? How do we accomplish our goals? What people and resources do we need to make it happen? Innovation leadership weaves together traditional leadership processes with principles of innovative thinking to help shift our understanding of situations and open the door for new approaches and solutions. This session will explore six innovative thinking skills and how leaders need to apply them to create innovative responses to change and challenges in teams, departments and the organization.
Team Engagement as a Business Strategy (MSOHL41117)
Credits:0
Know Your Talents, Grow Your Strengths (MSORA70617)
Credits:0
Making Better Decisions in Life and Work (MSOS080918)
Credits:0
Dining Etiquette (MSOSU32816)
Credits:0
Retreat - Strategic Planning (MSOSU52417)
Credits:0
Stategic Planning Retreat (MSOSU52715)
Credits:0
Hitting a Hospitality Homerun (MSOT51915)
Credits:0
Telephone Training (MSPC4710)
Credits:0
Link Up, Lean In and Lean On (MSPC71410)
Credits:0
Performance Management (MSPM)
Credits:0
Presentations (MSPRES01)
Credits:0
Presenting Like a Pro (MSPRESPRO)
Credits:0
MS1433