Lunchtime Learning: Juggling the Details: Giving People More Than They Expect (MSLL101023)


Course Memo

Customer service has always been a fundamental part of every business, but it’s more important than ever right now. How you interact with external clients, as well as how you connect with internal customers, makes all the difference, and this session will help you extend hospitality to both. Facilitator Amie Haar will help you consider how you’re currently interacting with the people around you, so you can rethink how you and your colleagues can transform ordinary transactions into extraordinary experiences.