Pages: A Book Club for Readers & Leaders - Never Split the Difference: Negotiating as if Your Life's (MSPG032521)
(03/25/2021-03/25/2021)

Course Memo

Pages: A Book Club for Readers & Leaders - Never Split the Difference: Negotiating as if Your Life's Depending On It by Chris Voss

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, deliberating with your partner. In “Never Split the Difference”, Chris Voss, a former international hostage negotiator for the FBI, offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home. This book takes you inside the world of high-stakes negotiations and into Voss' head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles - counterintuitive tactics and strategies – we all can use to become more persuasive in both our professional and personal lives. Make plans to join in the book club discussion so you can take your emotional intelligence and intuition to the next level with the concepts explored in this book.

Anna Irwin is a Human Behavior Specialist, focusing in the people skills arena. Anna assists individuals as they master their communication and leadership skills, ensuring they become an invaluable member on any team they are part of in all areas of their life. Anna has worked with numerous organizations across the state in an effort to improve their leadership, communication and team cohesiveness skills. Anna holds a B.A. in communication from UCO and an M.A. in organizational behavior from Boston University.

(negotiations; deliberations; strategies; emotional intelligence; communications; conflict;)