Optimal Outcomes - Free Yourself from Conflict at Work, at Home, and in Life (VIRTUAL) (MSLL081120)

(08/11/2020-08/11/2020)

Course Memo

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Based on a book by Jennifer Goldman-Wetzler, PhD, this session explores eight groundbreaking practices proven to help people everywhere free themselves from conflict. Applying the practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.

Anna Irwin is a Human Behavior Specialist, focusing in the people skills arena. Anna assists individuals as they master their communication and leadership skills, ensuring they become an invaluable member on any team they are part of in all areas of their life. Anna has worked with numerous organizations across the state in an effort to improve their leadership, communication and team cohesiveness skills. Anna holds a B.A. in communication from UCO and an M.A. in organizational behavior from Boston University.

(conflict, collaboration, problem solving, resolutions, optimal, leadership, management)