Become more effective and efficient in Microsoft Excel 2016! You will discover simple but powerful functions and formulas related to text, statistics, math, dates, information and logic to make you more productive in your work.  You should be able to use a keyboard & mouse. (Excel, Microsoft, Computers)

Maximizing your team's efficiency and collaboration with these tips and techniques in Office 365 Teams. Go beyond the basic chat features to create an effective hub of resources for your team. You will need an Office 365 subscription with the Teams app or sign up for a free version of the Teams app to work along with us during the webinar. (Webinar, Office 365)

With each upgrade to the iPhone, Apple improves the features and quality of the camera. In this bring-your-own lunch session, discover easy techniques to ensure you are capturing the best possible photo and video with your iPhone. Bring your own device to class. (iPhone, Perry, Computers, Pictures) 

Brochures are great tools for your business or organization. They increase your productivity by providing potential clients with your information. Help yourself by learning to create eye-catching and informative brochures using Adobe Photoshop and InDesign. In this six-hour course (two nights) you will learn how to prepare your artwork and photos in Photoshop. Then you will learn to create a brochure template, apply text and design a quality advertising piece for printing using InDesign. You will also learn how to export your brochure to PDF or JPG for both print and web use.

In this share and tell webinar, you will discover the many apps available in your Office 365 subscription. From the traditional apps of Word, Excel, PowerPoint and Outlook to organizational tools such as Tasks, Planner and OneNote plus collaboration apps such as Teams, SharePoint, Yammer and more, Office 365 has something for every kind of user! Discover the options and determine which tools best match your needs. (Computer, Office 365)

Do you receive a lot of spam calls, texts, or emails?  Thanks to modern technology, spam and fraud schemes are at an all-time high.  Learn how to protect yourself against these schemes in this 2-hour session.  This class will be held in-person at the Stillwater Library, pending COVID restrictions.

Email is a critical part of communication in today’s world. In this 2-hour session, you will connect your email account with the Windows 10 Mail App. Through guided-exploration, you will send, receive, open, read and delete your emails. You will also discover how to send photos, open attachments, and search for existing emails. You will need to bring your email logon name and password to class.  You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Computers, email, Stillwater Library, apps)

Staying organized on your computer is vital for eliminating frustration. In this 2-hour session, you will discover how to work effectively with files and folders, organize your files, search for files and save your files to a flash drive. (computers, Windows 10, files, folders, organize)

Spend an hour with us in this share and tell webinar and discover how you can utilize Google's G-Suite of products to manage your business. This powerful suite is an alternative to Microsoft Office with apps that make collaboration, sharing and ease of access a breeze. (Webinar, G-Suite, Small Business)

In this final lesson of the series, you will discover how to keep your computer protected from viruses plus how to avoid scams and phishing attacks. Finally, you will discover how to connect to a printer, scanner, webcam or other external device. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Computers, Viruses, Scams, Internet, Stillwater Library)

In this 2-hour session, you will discover how to Log in, navigate the Windows 10 interface, find existing Apps, and use your first App. Then you will explore the Solitaire, Weather and Calendar Apps on your Windows 10 device. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Computers, Guthrie, Windows)

In this 2-hour session, you will discover how to Log in, navigate the Windows 10 interface, find existing Apps, and use your first App. Then you will explore the Solitaire, Weather and Calendar Apps on your Windows 10 device. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you.  (Computers, Stillwater Library, Windows 10, Apps)

In this 2-hour session, you will discover how to Log in, navigate the Windows 10 interface, find existing Apps, and use your first App. Then you will explore the Solitaire, Weather and Calendar Apps on your Windows 10 device. (Computer Basics, Windows, computers)

In this 2-hour session, you will focus on connecting your digital camera, mobile device or flashdrive to your Windows 10 computer and import your photos. Using the Windows 10 Photo App, you will view, delete, crop, apply filter and more to your photos.   If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. Also, bring your mobile device with charging cable. (Computers, iPhone, Stillwater Library, Windows, photos, apps)

Email is a critical part of communication in today’s world. In this 2-hour session, you will connect your email account with the Windows 10 Mail App. Through guided-exploration, you will send, receive, open, read and delete your emails. You will also discover how to send photos, open attachments, and search for existing emails. You will need to bring your email login name and password to class. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you.  (Email, Guthrie, Computers)

The internet brings the entire world to you through your computer. In this 2-hour session, you will explore the internet using the Windows 10 Edge browser. You will navigate a site, use tabs, prepare to print a webpage, create shorts to favorites places, and find desired content using various Search Engines. Finally, we will wrap up with safe online shopping tips. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Internet, Guthrie, Computers)

The internet brings the entire world to you through your computer. In this 2-hour session, you will explore the internet using the Windows 10 Edge browser. You will navigate a site, use tabs, prepare to print a webpage, create shortcuts to favorites places, and find desired content using various Search Engines. Finally, we will wrap up with safe online shopping tips. (Computer, Internet, Basics)

Staying organized on your computer is vital for eliminating frustration. In this 2-hour session, you will discover how to work effectively with files and folders, organize your files, search for files and save your files to a flash drive. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Computers, Explorer, Internet, Flash Drive, Stillwater Library)

The internet brings the entire world to you through your computer. In this 2-hour session, you will explore the internet using the Windows 10 Edge browser. You will navigate a site, use tabs, prepare to print a webpage, create shortcuts to favorites places, and find desired content using various Search Engines. Finally, we will wrap up with safe online shopping tips. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Computers, Windows, Stillwater Library, Internet, search engines)

In this 2-hour session, you will focus on connecting your digital camera, mobile device or flashdrive to your Windows 10 computer and import your photos. Using the Windows 10 Photo App, you will view, delete, crop, apply filter and more to your photos.   If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. Also, bring your mobile device with charging cable. (Computers, iPhone, Stillwater Library, Windows, photos, apps)

In this 2-hour session, you will discover how to talk to friends and family in real time on video using Skype. You will setup a Skype account, add a profile picture, start and end a call, and discover safety tips. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Computers, Video, Skype, Internet, Stillwater Library)

YouTube, TED Talks, Netflix and Crackle offer free and paid options for watching videos, movies and TV. You will discover how to search for title of choice, play a video, and discuss how to setup your own account, if desired. Finally, you will explore ways to listen to music online. You should be able to use a keyboard & mouse. If you have your own laptop with Windows 10, please bring it. Otherwise, one will be provided for you. (Computers, Netflix, Stillwater Library, Music, Videos)

This class on ChatGPT will teach beginners how to effectively use prompts to generate human-like responses to a wide range of questions and prompts. From answering questions to creative writing and personal assistance, this course will cover the basics of how to use ChatGPT and artificial intelligence for a variety of applications. During this joint presentation participants will also hear from an industry partner who is using ChatGPT for everyday jobs. From marketing plans to sales programs, Excel macros to ROI formulas and AI assisted engineering, the audience will get real world examples of how this tool can help you find more ways to get things done while saving you time. Join us to explore the capabilities of this powerful artificial intelligence tool and learn how to make the most of its features..

Develop your skills in InDesign CC to begin producing the professional documents you need. Give your documents a well-designed, professional look with paragraph and character styles that allow you to format pages of text uniformly and layout features that help you to build alternate size configurations. Discover various panels that enable you to easily customize both text and graphics.  You should be able to use a keyboard & mouse. (Adobe, InDesign, Print Media)

Your resume is your first impression so it has to be fabulous! Whether you are trying to get a new job, enter college, get a scholarship or have other aspirations, this session will get you on the path to success. First, you will identify the key information to include on your resume based on your background. Next, you will explore templates available in Word to make creating your resume easier. Finally, you will begin creating your own resume and discover how to customize the look with Themes to make it reflect your personality and achieve your goals. To maximize your time in the class, bring all your resume information with you to class. (computers, resume, word)

Designed for those who have on the job experience doing project management activities and running projects, this course will prepare you for taking the globally recognized CAPM® credential. Certified Associate in Project Management (CAPM)®. You will discover how to apply project management processes acknowledged by the Project Management Institute, Inc. (PMI)® to successfully plan and execute projects. Offered as a guaranteed-to-run, live-online format, you may connect to the course from your own location or connect from a training room on our campus. By connecting from our campus, you can network with like-minded individuals and build a study-group for helping you through your certification journey.  It is recommended that you have 1-2 years of project management experience. (Project Management, Computers, Certification)

This class is designed for those new to Microsoft Excel. In 4 hours, you will create a simple spreadsheet, enter data, add rows and columns, and discuss the difference between SAVE and SAVE AS. You will use simple SUM and COUNT functions, explore formatting options, use FlashFill, merge and unmerge cells, and practice selection techniques. Finally, you will prepare your spreadsheet for printing. You should be able to use a keyboard & mouse. Bring your own device or one can be checked out at the Library, subject to availability.  (Excel, Stillwater Library, Computers)

Discover how Pivot Tables & Charts can provide an easy way to slice and dice your data for quick answers. You will build pivot tables and charts, add slicers, add calculations, create charts for a dashboard and much more!  You should have completed the Microsoft Excel 2016 Basic class or have applicable skills. (Excel, Computers, Pivot Tables)

Discover the power of using Tables in Microsoft Excel 2016. With easy access to filtering, sorting, aggregate functions and more, Tables provide an effective method for displaying and working with your data. Explore the tools available to analyze your data to make better business decisions. You should have completed the Microsoft Excel 2016 Basic class or have applicable skills. (Computers, Excel, Tables, Data)

Discover the power of Google Sheets when you add the free app of GlideApps. You will customize an app using various components and style to create the functionality you need. Add tiles, maps, calendars and more! The possibilities are endless. Bring your Google login credentials to class. (Google, Apps, Google Sheets)

Using your own iPhone, you will gain the fundamental skills you need to be comfortable using your iPhone. You will explore many of the features and settings, common apps, and navigation techniques to make your life easier with your iPhone. Bring your iPhone and charging cord to this hands-on class and begin your journey into maximizing your time with your device. You need to bring your own iPhone to class.  Class held in Guthrie. (Smartphone, Apple, iPhone)

Using your own iPhone, you will gain the fundamental skills you need to be comfortable using your iPhone. You will explore many of the features and settings, common apps, and navigation techniques to make your life easier with your iPhone. Bring your iPhone and charging cord to this hands-on class and begin your journey into maximizing your time with your device. Bring your Apple ID username and password to class for the best experience. (Smartphone, Apple, iPhone)

Take the guess work out of using your iPhone by exploring easy steps for navigating, customizing, and using the basic features. Bring your iPhone and charging cord to this hands-on class and begin your journey into maximizing your time with your device. Bring your Apple ID username and password to class for the best experience. Class held in Perry. Bring your iPhone and charging cord to this hands-on class and begin your journey into maximizing your time with your device. Bring your Apple ID username and password to class for the best experience. Class held in Perry. (Smartphone, Apple, iPhone)

Spend 2 hours with us and discover how you can utilize Google's G-Suite of products to manage your business. This powerful suite is a free alternative to Microsoft Office with apps that make collaboration, sharing and ease of access a breeze. This session is intended to introduce you to the various applications, their purpose and how you might be able to leverage them for your business. It is not intended to be a deep dive into all the features and how-tos of each application. Bring your own device or arrive early to check out one of the laptops available at the Library to get a true hands-on experience in Google Apps.  (Computers, Google, Microsoft, Guthrie)

Take the next step to leading your organization in their Google App implementation. This workshop is specifically designed for individuals who are involved in the setup, management and configuration of G Suite for Education and Chromebooks. Whether you are just getting started with G Suite for Education or have been supporting it in your organization, this workshop enables you to explore the new features and best practices to ensure your users, data, and devices are being used to their fullest potential. This workshop is taught by John Sowash, a G Suite Certified Administrator, who is deeply familiar with the management of G suite for Education and Chromebooks. Not only is John familiar with the Google Admin console, he is also a former classroom teacher and school principal who understand best practices for configuring technology to meet the needs of teachers and their students. (computers, Google, Certification)

Google has been the predominantly used search engine for years, but the way people search and find what they need has changed constantly. In this session, you'll learn the basics of advertising on Google Ads (formerly Google AdWords) from launching your first campaign to adapting your ads for mobile viewers to important post-campaign analytics. Google Ads is one of the most beginner-friendly platforms to bring a huge ROI to your business revenue or meaningful metrics for your organization. This course is for anyone wanting to learn best practices and enhanced optimization on Google Ads. 

Go beyond Docs, Sheets and Slides to discover some of Google's more obscure apps, sites and solutions. Learn what other tools and strategies in the G-Suite that you can leverage for your business or organization. Bring your Google login credentials to class. (Computers, Google)

Do you have data in a variety of sources and no way to connect the information? Let PowerBI Desktop bring clarity to your data. You will discover how to import data and use the visualization tools to create charts, graphs, gauges and more. Finally, you will discover the formatting features to give your information a custom look. You will need to download a free version of PowerBI or have a licensed copy. (Office 365, PowerBI, Computers)

New to QuickBooks Desktop? This class introduces you to QuickBooks Desktop and basic file-management tasks necessary for mastering the essentials, including setting up a company file, working with customers and vendors and using banking tasks in QuickBooks Desktop. You must be comfortable using the keyboard & mouse and accessing the internet. (QuickBooks, computers)

New to QuickBooks Desktop? This class introduces you to QuickBooks Desktop and basic file-management tasks necessary for mastering the essentials, including setting up a company file, working with customers and vendors and using banking tasks in QuickBooks Desktop. You must be comfortable using the keyboard & mouse and accessing the internet.

If you hear people talking about "ordering from Amazon" or "placing an order for groceries at Walmart" or "ordering photos from Walgreens", but you have no clue how to begin, this class will take the confusion out of the process. Discover how to navigate the process, tips for setting up accounts, clues for ensuring you are safe online, and much more!  (Computers, Internet)

Join us for this information-packed session with Matt Pannell, former special agent with the United States Treasury and Social Security Administration. Matt will bring a first-hand perspective to fraud, identity theft and financial crimes. Matt’s specialized expertise in identity and synthetic identity theft, investigation and support of federal prosecutions of fraud schemes will give you a “behind the scenes” look at the vulnerabilities being exploited. Howard Frankenfield, VP/CIO/ISO for FNB of Weatherford, will share his expertise in social engineering, phishing, and best practices for keeping your data secure. Whether you are an individual, financial institution, retailer or other organizational entity, discover how to protect yourself and others from becoming a victim of identity theft. (Identity Theft, Business, Internet)

Develop your basic skills in Photoshop CC Basics edit and adjust your digital images. You will navigate the workspace, use a variety of image editing and selection tools, apply techniques, work with layers and effects, and much more! (Adobe, Photoshop, photos, comptuers)

Product knowledge is a key part of the foundation that retail employees need to have in order to provide quality customer service. There are many ways to learn about products, including company or vendor-provided training, using products, reading labels and packaging, and talking with co-workers. This course is perfect for an entry-level associate exploring the idea of a career in retail. This class is offered both in-person and online.

computers, retail, customer service

Jon McCoy and Becky Endicott of the popular podcast "We Are For Good” will share lessons learned through their podcasting adventures.  Launched on August 25th, their podcast debuted at #1 on the non-profit podcasting chart and has since surpassed over 10,000 downloads. In this virtual session Jon and Becky will take you through the early stages of their podcast and share tips on building a strong community. (Computer training, podcast)

Videos and livestreams provide unique opportunities to connect with your audience on a different level. Seeing someone’s face and hearing their voice at the same time brings about an increased level of trust that other content cannot do. Learn how to take advantage of video, and top 5 tips and resources for creation. You’ll also learn the benefits of livestreaming, resources for production, how to repurpose content, 3rd party streaming services and more. Finally, we’ll cover LinkedIn audio rooms and other premium content available to creators.

Less than 1% of members on LinkedIn post content on a regular basis. Set yourself apart from the rest with content that invites conversation and showcases your expertise. In this session, you’ll learn best practices for managing ideas, generating content, posting frequency, and tools for creation. In addition to creating quality content, engaging with others ensures your content is seen and elevates your presence as a content creator. Learn about the “secret sauce” of engagement, guidelines for engaging with others, customizing notifications, and managing your time within the platform.

Not all profiles are created equal. Learn to take advantage of the features LinkedIn has to offer to highlight your expertise in a way that catches attention and sets you apart. People need to know who you are and what you do when they visit your profile – is yours clear? Starting with the right profile pic, headline and about me section, small tweaks can make a huge difference Take it a step further and begin building and expanding your network. You’ll learn how to find the right people, make connections, and how to wield a secret weapon to start meaningful conversations that lead to lasting relationships.

As a technology solution provider, predicting every issue and challenge along the way can be difficult and it can wreak havoc on a project plan. Traditional approaches to project management make it hard to quickly adjust and meet the demands of the client, the timeline and the budget. If you are new to or considering an agile approach to your projects, join us for this information-packed session to help you determine if this management approach is right for you and your team. (Computers, Lunch-n-Learn, Agile)

Let's face it, we live in a world where our technology demands our time and energy. If you feel you are barely surviving in a world of digital distractions, spend your lunch with to discover how to take back control of where you focus your attention. Let us help you take a digital minimalist approach so you can determine what tools add the most value to your life. (computers, lunch-n-learn)

Today's audience wants to be immersed while learning. As presenters, it is a whole new ballgame! Enjoy your lunch and discover free tools to help you poll your audience, keep them engaged, keep control of your content, and score points with your audience. (computers, business, presentations)

In this 2-hour class, you will discover tips and tricks for making the most of your Office 365 OneDrive cloud storage. You will experience sharing, uploading, and syncing plus tips for accessing information on your mobile device, searching and much more. This information-packed class will leave you ready to maximize your time in OneDrive. You will need a subscription to Office 365 and an internet connection. Optional, but helpful, is a headset to aid you in hearing the content and asking questions of the instructor.  (Online, Office 365, One Drive)

Until someone puts more hours in the day, getting everything done can be a challenge.  From managing information to finding the cheapest flight, look no further than the from Google. Join us as we discover apps and features that will unleash your inner Google Ninja and help you master your time. You will need a Google account and an internet connection. Optional, but helpful, is a headset to aid you in hearing the content and asking questions of the instructor.   (Computers, Online, Google)

Using themes, embedded video, images and more, Google Slides provides you a free tool to capture your presentations. With the benefit of cloud storage, Google Slides provides an easy platform for you and your team to collaborate on the content. You will need a Google account and an internet connection. Optional, but helpful, is a headset to aid you in hearing the content and asking questions of the instructor.   (PowerPoint, Google, Online)

Google Drive provides a free alternative for cloud storage and sharing. With 15GB of free storage space, you can store files and easily share and collaborate with others. This class will focus on how to managing and use your Google Drive plus some "best practices" for keeping your information organized. You will need a Google account and an internet connection. Optional, but helpful, is a headset to aid you in hearing the content and asking questions of the instructor.  (Google, Computers, Online)

There is so much more to Outlook than sending and receiving emails. Discover powerful tips and techniques for utilizing the calendar, tasks, and a variety of Outlook features to improve your productivity and effectiveness within and outside your organization. You will explore little-known features of Outlook as well as easy integration options with OneNote and mobile devices. This live-online format will enable you to connect to the class from your own location. You will need a subscription of Outlook Desktop and an internet connection. Optional, but helpful, is a headset to aid you in hearing the content and asking questions of the instructor.  (Outlook, Computers, Online)

Gmail is a powerful email application with many productivity enhancing features. The trouble is that most of them are unknown or underutilized. We will explore and discover in Gmail the tools which will help you read, manage and use your emails in time saving ways, helping to make email communication much more effective. You must have a GMail account set up prior to this session. (GMail, email, Google)

Do you have small projects to manage but tracking assignments and progress are difficult? Discover how O365 Planner can help you stay on top of deadlines, tasks and more. This class is presented in a "live online" format which lets you maximize your time by connecting from your location. You will need a subscription to Office 365 that includes the Planner app and an internet connection.  You will need a license of Office 365 Planner and an internet connection. Optional, but helpful, is a headset to aid you in hearing the content and asking questions of the instructor.  (Office 365, Planner, Projects, Computers)

Collaboration is vital in the workplace.  Almost every task today requires that we communicate with others to get the job done and Office 365 provides collaboration tools for large and small businesses. Join us as we examine Teams in Office 365 and discover how it can supercharge your collaboration. You will need a subscription of Office 365 with the Teams app and an internet connection. Optional, but helpful, is a headset to aid you in hearing the content and asking questions of the instructor.  (Computers, Online, Office 365)

This class is designed for those new to Microsoft Excel. In 4 hours, you will create a simple spreadsheet, enter data, add rows and columns, and discuss the difference between SAVE and SAVE AS. You will use simple SUM and COUNT functions, explore formatting options, use FlashFill, merge and unmerge cells, and practice selection techniques. Finally, you will prepare your spreadsheet for printing.You should be able to use a keyboard & mouse. If you have your own laptop with Microsoft Excel 2016, please bring it. Otherwise, one will be provided for you.  (Excel, Spreadsheets, Guthrie,Microsoft)

Increase your Excel productivity skills by discovering how to manage multiple workbooks, use named ranges, work with Tables, and create consolidation data. You will use conditional formatting, graphics and determine how to easily collaborate with others. Finally you will discover key functions and formulas to maximize your efficiency in Excel. Participants must have basic skills with the Microsoft Excel application. Attending the Excel 2016 Basics class is highly recommended. (Excel, Microsoft, Computers)

Expand your Excel skills by discovering logical and lookup functions, explore advanced formulas and functions, use importing and exporting, and pivot tables and charts. You will work with Sparklines, Quick Analysis tools plus What-if Analysis tools. Finally, you will record and run macros. Participants should have intermediate skills prior to enrollment. Attending Excel 2016 Basics and Intermediate classes are highly recommended. (Computers, Excel, Microsoft)

This 1-hour webinar is packed with tips to help you manage those small projects using techniques in OneNote. Using tags, templates and other features, you will stay on top of your projects easily. This webinar is designed for those already comfortable using OneNote. (OneNote, Webinar, Computers)

Using Microsoft Word, Excel, PowerPoint and Outlook is different in "the cloud" of Office 365 than the familiar desktop version. Discover how to use both platforms effectively to collaborate, store online for access anywhere you have an internet connection and tips for easy access.

Discover the basic concepts and skills to begin your productivity journey with Microsoft Word 2019. You will create, format, and set up a document and explore how to add graphics and tables. The three levels of our Word 2019 courses map to the objectives of the Microsoft Office Specialist and Expert exams for Word 2019. (computers, Word, Microsoft)

This class is designed for those that are new to Microsoft Word. You will spend 4 hours learning to navigate the Word interface, enter and format text, set your margin and discuss the difference between SAVE and SAVE AS. You will create simple documents, add a professional touch using lists, designs and styles, insert a header and footer, and discover print options. Finally, you will wrap text around an image and set appropriate page breaks.You should be able to use a keyboard & mouse. If you have your own laptop with Microsoft Word 2016, please bring it. Otherwise, one will be provided for you. (Guthrie, Word, Documents)

This class is designed for those that are new to Microsoft Word. You will spend 4 hours learning to navigate the Word interface, enter and format text, set your margin and discuss the difference between SAVE and SAVE AS. You will create simple documents, add a professional touch using lists, designs and styles, insert a header and footer, and discover print options. Finally, you will wrap text around an image and set appropriate page breaks.  You should be able to use a keyboard & mouse. If you have your own laptop with Microsoft Word 2016, please bring it. Otherwise, one will be provided for you. (Microsoft, Word, documents, computers)

Maximize your team's efficiency and collaboration in Office 365 Teams. Discover the hub of resources available to your team that go beyond the chat functionality. Bring your Office 365 logon credentials to class. (computers, Office 365)

Details matter when it comes to increasing productivity. Discover tips and techniques to better communicate within and outside your organization, stay on task, and get more done in less time.(Outlook, computers, productivity)

You will elevate your service skills by understanding customer interaction nuances, exception situations and strategies for increasing customer loyalty to the retailer and you. This course is perfect for an entry-level associate ready to perform their best and enhance their customer service and sales skill set. This class is in-person only.

computers, customer service

Great customer service includes not only your technical expertise, but your ability to listen and communicate effectively with your customers on the phone. In this interactive class, you will discover how attitudes, assumptions and behavior impacts your customers, identify signals for better communication, discover techniques for managing expectations, utilize productive strategies to diagnose issues, and identify tips for conversing with an angry customer. (Phone, Skills, Office)

Expand your skills to make the most of QuickBooks Desktop for your business/employer. You will explore how to manage inventory, work with balance sheets and accounts, run payroll, work with estimates and time tracking and customize a variety of QuickBooks Desktop reports and forms.  You should have completed Getting Started with QuickBooks 2019 Desktop or have applicable skills. (Computers, QuickBooks, Payroll, Inventory)

Expand your skills to make the most of QuickBooks Desktop for your business/employer. You will explore how to manage inventory, work with balance sheets and accounts, run payroll, work with estimates and time tracking and customize a variety of QuickBooks Desktop reports and forms.  You should have completed Getting Started with QuickBooks Desktop or have applicable skills (QuickBooks, Payroll, Inventory, computers)

Instructed by a PMP® certified practitioner, this course is for those with on-the-job experience doing project management activities and running projects. Curriculum includes the most current guide, plus a wide variety of learning tools and study aids, all using PMI® terminology. This course is a pre-requisite for taking the Project Management Professional (PMP)® Certification exam. Offered as a guaranteed-to-run, live-online format, you may connect to the course from your own location or connect from a training room on our campus. By connecting from our campus, you can network with like-minded individuals and build a study-group for helping you through your certification journey. If you hold a 4-year degree, you need a minimum of 3 years/36 months unique (Certification, PMP, Computers)

“The Value of Podcasting for your Business or Personal Brand” 

February 11th, 2021 (10:00 – 11:00 AM) 

 Podcasts are one of the most rapidly growing forms of entertainment.  Research shows over 155 million Americans have listened to a podcast at least once in their lives.  Learn how this form of media can boost engagement for your organization or business.  This virtual session will feature a panel of three podcasting veterans who will share how podcasts have impacted their business or personal brand. 

 “Technical Aspects of Podcasting” 

February 18th, 2021 (10:00 – 11:00 AM) 

 Participants will be taken inside of a podcasting studio to learn the basics of setting up podcasting equipment.  You may be surprised at how affordable, and accessible podcasting can be.  In this virtual session you will learn about recording equipment, editing software, and distribution platforms. 

 “Launching and Growing Your Podcast” 

February 25th, 2021 (10:00 – 11:00 AM) 

 Jon McCoy and Becky Endicott of the popular podcast "We Are For Good” will share lessons learned through their podcasting adventures.  Launched on August 25th, their podcast debuted at #1 on the non-profit podcasting chart and has since surpassed over 10,000 downloads. In this virtual session Jon and Becky will take you through the early stages of their podcast and share tips on building a strong community.  (Computer Training, Podcast)

Today's audience wants interactive and engaging presentations. Discover techniques and options using Office 365 PowerPoint and Sway.  You will need an Office 365 subscription with the Sway app to work along with us during the webinar. You will need an Office 365 subscription with the Sway app to work along with us during the webinar. (Office 365, PowerPoint, Sway)

Discover how easy it is to accept payments, pay your bills, generate payroll, share information with your accountant and much more using QuickBooks Online. Participants must be comfortable using the keyboard and mouse. (QuickBooks, accounting, computers)

An overview of retail, the retail industry, the scope of its influence on our economy, and a foundation on which to begin building important customer service and selling skills. This course is perfect for an entry-level associate exploring the idea of a career in retail. This class is offered both in-person and online.

computers, customer service

You have made a connection with the customer, started a conversation to identify their needs using product and service knowledge. Now, meet or exceed their needs by continuing to provide quality customer service and completing the sale. This course is perfect for an entry-level associate ready to perform their best and enhance their customer service and sales skill set. This class is in-person only.

computers, sales, customer service

Retail Industry Overview August 24th, 8:00 AM – 12:00 PM An overview of retail, the retail industry, the scope of its influence on our economy, and a foundation on which to begin building important customer service and selling skills. This course is perfect for an entry-level associate exploring the idea of a career in retail. This class is offered both in-person and online.

Know Before You Sell August 24th, 1:00 PM – 5:00 PM Product knowledge is a key part of the foundation that retail employees need to have in order to provide quality customer service. There are many ways to learn about products, including company or vendor-provided training, using products, reading labels and packaging, and talking with co-workers. This course is perfect for an entry-level associate exploring the idea of a career in retail. This class is offered both in-person and online.

Retail Service and Sales Strategies August 25th, 1:00 PM – 5:00 PM You have made a connection with the customer, started a conversation to identify their needs using product and service knowledge. Now, meet or exceed their needs by continuing to provide quality customer service and completing the sale. This course is perfect for an entry-level associate ready to perform their best and enhance their customer service and sales skill set. This class is in-person only.

Providing Exceptional Customer Service August 26th, 1:00 PM – 5:00 PM You will elevate your service skills by understanding customer interaction nuances, exception situations and strategies for increasing customer loyalty to the retailer and you. This course is perfect for an entry-level associate ready to perform their best and enhance their customer service and sales skill set. This class is in-person only.

You don't have to have a big budget to reach a broad audience. Learn cost-effective ways to leverage social media to connect with your current customers and reach new ones. This three-hour course will explore strategies and techniques for local marketing, social media, email marketing and more. Registration includes the in-person workshop followed by a one-hour one-on-one coaching session with the instructor.

Starting a business or looking to grow, your point of sale (POS) can help you create more loyal customers and find new ones. Square is one of the most popular POS systems for businesses across the globe. While most companies use Square to accept credit card payments, that’s just the beginning. Some of Square’s best features include marketing solutions, loyalty program, automated customer outreach, advanced reporting, payroll management, and inventory control. Learn how easily you can implement Square’s business solutions to grow your company. This course is perfect for businesses of all types, from those looking to switch to Square to veteran Square users curious how Square can help grow their business.

computers, business, customer service

Your friends and family want you to "post", "tweet",  "like" and "follow" on social media, but you have no idea what any of that means! Spend 2 hours with us and we will simplify and explain the world of social media. If desired, pick a social media platform and then create an account to get started with the guidance of a patient instructor. (social media, how to, computers)

Discover internet safety tips and the dos and don’t's of the web. From settings, browsing techniques, passwords and downloads, this information-packed session will help you keep you information and devices safe. Bring your own device or arrive early to check out one of the laptops available at the Library. (Guthrie, Internet, computers)

If you are interested in achieving your Google Certified Education Level 1 and Level 2, the GCA Track will get your prepared! We have partnered with John Sowash of gEducator.com to delivery this academy. John is a former HS teacher and principal who helps educators use technology to challenge and engage their students. John is a Google Certified Innovator and Trainer who lives in Michigan with his wife and 5 kids.  He travels around the country preparing educators for Google certifications and sharing how to implement the Google products into your classroom.

Attend our 2-day academy, develop the skills your need and discover techniques to pass your certification exam. To be successful, you should have already been using the G-Suite applications in your classroom.  (Google, Technovation4Education)

Assess your students quickly and easily with the use of Google Forms as a quiz. You can create self-study guides or use as a class activity to prepare students for exams or after a reading or lecture. With a variety of question types, Google Forms is sure to engage your students and provide you with the valuable feedback you need from your students. You will need a Google account and an internet connection.  (T4E, Teachers, Webinars)

Windows 10 has increased the functionality of their Photos App. In this 1/2 hour, discover 5 tips for taking your photos from mundane to fabulous! From traditional editing to adding 3D effects, drawing and animation, the Photo App may be all you need to use! (Webinar, Photo, Editing, Computers)

Participants will be taken inside of a podcasting studio to learn the basics of setting up podcasting equipment.  You may be surprised at how affordable, and accessible podcasting can be.  In this virtual session you will learn about recording equipment, editing software, and distribution platforms.  (Computer Training, Podcast)

Today's children are true digital natives…they grew up with various devices in their hands. As parents and caregivers, we need to be concerned about how to monitor and limit the amount of time spent working with technology. Let us arm you with vital research plus techniques to ensure your children are not spending too much screen time.  (computers)